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The company has garnered a strong reputation for its beautiful, high-quality wedding dresses that make customers feel confident and special on their big day. Many reviews highlight the comfort and unique designs of the gowns, along with positive experiences related to the purchasing process and customer interactions. However, some customers express dissatisfaction with aspects of customer service, particularly regarding communication, empathy, and resolution of issues such as incorrect orders or fitting charges. Overall, while the product quality and design receive high praise, enhancing customer support and responsiveness could significantly improve the overall experience.
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Words cannot describe how amazing the Made with Love Team were in helping me find my dream dress. Kelly from Sydney was just beautiful and new exactly what would suit me and my dream. Dasha was beyond perfect! Thank you! X
Just want to say how lucky I was to wear my dream wedding dress on my wedding day Danni'. As soon as I saw Danni online I knew I had to try her on, as soon as I tried her on I knew she was the one!
It is such a beautiful dress and I got so many compliments on it!
Thankyou so much for creating such a stunning dress.
You won't be disappointed if you wore any of the Made With Love Bridal dresses!
My Georgie in french lace dress was made for me. It fitted like a glove and through the simplicity of the style combined with the intricacy of the lace, the dress embraced my figure making me feel sexy, beautiful and confident in matrimony.
Thankyou MWL, I felt so blessed x
The MWL Sasha Tanned was the most unique and beautiful dress I have ever worn! The details were incredible and made with strength we walked up and down the beach for our photos and no snags on any string... the dress was perfect I felt confident and comfortable! I got so many compliments! I could not have asked for a better dress to wear on our big day!
I loved my MWL dress! I honestly fell in love with so many of MWL's dresses at my local boutique, but I ended up chosing 'Harlie' for my destination wedding in Negril, Jamaica. I loved the dress because it was light enough for the humidty in Jamaica, but was still so elegant and had great detail and design. I am also not a sparkly girl, but this dress provided just enough sparkle with the iridescent sequins within the lace. The other great thing abut this dress is that it travels easy. I got a folding, hanging carry-on bag to take with me to Jamaica. Even though the dress was folded for over 20 hours (due to layover) the dress didn't wrinkle or require any steaming once I arrived in Jamaica! The dress was flawless.
Thank you Made with Love Bridal for designing and making such an amazing dress as the Ella! I loved how my dress fitted and sat on my body and was so in love with the design!
Everyone complimented me on how great I looked in it. I tried on numerous dresses but I kept coming back to the Ella dress. Thank you Made with Love Bridal!
I was recently married wearing the stunning Sasha dress and Chani veil. Our wedding ceremony was international, travelling with the Sasha dress was super easy. It didn't crease and certainly didn't require much attention on the other end which is a credit to the quality material.
Our wedding day was full of drama, with a hurricane making landfall on the day of our ceremony. When I finally got my gorgeous MWL dress on everything just felt so right. So thankful to have been able to marry the love of my life in such a beautiful dress!
Thanks again - Rose at the GC store was amazing and the girls always replied to any emails I'd send through quickly and professionally.
I was also very impressed with their recommended seamstress Debbie. 10/10.
Much love to the MWL team!
I could not have been any happier with my experience with Made With Love. If I could give them 10 stars I would. My dress was so beautiful and I am still receiving compliments from our guests! After finding out I needed a new dress two months before my wedding, I was introduced to this designer. I fell in LOVE. I should have looked at this dress the first time around and I am so happy I was able to find my dream dress here.
Just want to say thank you so much for my wedding dress... it was my dress dream come true! My husband loved it just as much if not even more than I did
*** Danni Dress and Chani Veil
My amazing Ella arrived all beautifully packaged the other week! I have tried her on and already booked in with their recommended seamstress Debbie to get a few things altered just to make her fit me perfectly. Amazing quality and the MWL girls were so helpful and made the whole process so easy. Definitely recommend.
Sooo excited to finally wear it soon!
MWL go out of their way for you! I was getting married in 5 months and they made my dress in time and it was wrapped so beautifully. It fitted perfectly. Thank you MWL! I could not reccommend you anymore x
Couldn't recommend MWL anymore! Their customer service is brilliant and I absolutely love my dress! Thank you MWL xx
Took me over 6 emails to try and schedule an appointment due to MWL system only opening 12 months before, their store manager refused to book me in unless I emailed back a year before my wedding. Their T&Cs further state that the dresses take 10- 12 months to make so I can only assume this is to pressure brides to purchase at the appointment. MWLs dresses are made in Bali cheaply, don't waste your money on these gowns. You will be able to get something made with more care and finesse for the same money.
I am a professional dressmaker who was asked to alter the Billie dress for a friends daughter. It was so tight that I let it out by 8cm which was the limit of the seam allowance and removing the zipper and putting it back in. It was still quite tight but could not be let out any further. She had no time to reorder the dress so had to wear it as is. The girl is a size 8 and said her measurements were taken before the dress was made for her. It was made in China out if very poor quality crepe that was meant to be high quality french crepe. Im appalled at the price that was paid for a dress that would have cost the company less than $200 in total to have made in China and shipped to Australia. I attempted to leave a review on instagram and was immediately blocked and there is no was to leave a review on their facebook page. Do not be taken in by the images. Its total rubbish!
I would never ever recommend this company based on its customer service and support. I ordered a dress that was wrongly described and they sent me a new dress but the wrong size! Natalie Bond refused to even discuss the issue and dismissed me when I asked for advice about alterations because I felt bad even asking for an exchange. How do you take thousands of dollars for a dress and do not ensure your customer is satisfied especially when its not the consumers fault. So disappointed.
I bought a wedding dress from made with love bridal and i never wore it because it was terrible quality!
I spent $2500 and i believe this is a scan, total waste of money! Don't buy!
MWL offers unique bridal dresses and accessories across Australia and the world for easy online ordering. Affordable & stunning gowns for your beautiful day.