• Made With Love

Overview

Made With Love has a rating of 4.48 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made With Love most frequently mention wedding day. Made With Love ranks 35th among Wedding Dresses sites.

This company responds to reviews on average within 6 days

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What reviewers want you to know

Positive highlights

  • I felt so comfortable, beautiful, and completely myself on our wedding day.
  • My husband loved it just as much if not even more than I did *** Danni Dress and Chani Veil

Critical highlights

  • I am a professional dressmaker who was asked to alter the Billie dress for a friends daughter.
  • I would never ever recommend this company based on its customer service and support.
How would you rate Made With Love?
Top Positive Review

“Feminine, elegant, but the right amount of not-too-traditional.”

Mandy D.
11/14/18

From the moment I saw Sasha, I knew she was for me. She stood out among the overwhelming sea of white gowns. My mom wasn't so sure until I tried it on. As soon as I walked out of the dressing room she said, "Oh, that's the one!" Feminine, elegant, but the right amount of not-too-traditional. I felt so comfortable, beautiful, and completely myself on our wedding day. And a dress you can still dance in? Yes, please!

Top Critical Review

“Horrible company”

Monica G.
2/9/23

Should be called "made only for the love of taking your money" I travelled on purpose from south Africa to buy their dress, got completely lost and asked for a little bit of compassion to not be charged for the fitting and to be rescheduled for the next day, even though I had emailed in advanced I was lost. They were not willing to show the slightest bit of sympathy and compassion for people. Zero empathy, zero cares given for their customers, especially tourists who don't know how to find their shop which even google maps can't take you to. Horrified at how little they care for you!

Reviews (42)

Rating

Timeframe

Other

Reviews that mention popular keywords

wedding day (9) dress (36) customer service (3) chani veil (3) dream dress (3) love team (3)
Thumbnail of user mandyd33
1 review
1 helpful vote
November 14th, 2018

From the moment I saw Sasha, I knew she was for me. She stood out among the overwhelming sea of white gowns. My mom wasn't so sure until I tried it on. As soon as I walked out of the dressing room she said, "Oh, that's the one!" Feminine, elegant, but the right amount of not-too-traditional. I felt so comfortable, beautiful, and completely myself on our wedding day. And a dress you can still dance in? Yes, please!

Thumbnail of user courtneyd51
1 review
0 helpful votes
November 10th, 2018

I had the most amazing experience with MWL Adelaide. From the moment I stepped in to the boutique, to the moment I received my beloved Georgie. The customer service was incredible. I had to get in contact with them a few times to change details and there communication was exceptional. My dress was everything I dreamed of and the experience just made it even more perfect. Thank you so much MWL for helping make our wedding day the best day of our lives!

Thumbnail of user monicag584
1 review
0 helpful votes
February 9th, 2023

Should be called "made only for the love of taking your money" I travelled on purpose from south Africa to buy their dress, got completely lost and asked for a little bit of compassion to not be charged for the fitting and to be rescheduled for the next day, even though I had emailed in advanced I was lost. They were not willing to show the slightest bit of sympathy and compassion for people. Zero empathy, zero cares given for their customers, especially tourists who don't know how to find their shop which even google maps can't take you to. Horrified at how little they care for you!

Service
Value
Thumbnail of user carlaj9
Carla J. – Made With Love Rep

Thank you for the review, Monica. We understand that people can get lost and will always work hard to help brides, which is why our staff member offered to wait 30 minutes for you. However, we don’t accept abusive language towards our staff. We hope you found the dress of your dreams while in London.

Thumbnail of user allie1
1 review
0 helpful votes
November 8th, 2018

I wore MWL Hayley for my wedding and it was perfect! I tried on many dresses but Hayley felt comfortable, flattering and the lace was unique- I had not seen anything like it before. Also the train is stunning. The lace didn't snag at all, even though our ceremony venue had 100 year old wood floors, and kept looking great through my whole day. I ordered my dress through a boutique and received the dress from MWL in 5 months, which was the time they said it would take!

Thumbnail of user jessicar306
1 review
0 helpful votes
November 3rd, 2018

The MWL Sasha Tanned was the most unique and beautiful dress I have ever worn! The details were incredible and made with strength we walked up and down the beach for our photos and no snags on any string... the dress was perfect I felt confident and comfortable! I got so many compliments! I could not have asked for a better dress to wear on our big day!

Thumbnail of user jasminey3
1 review
2 helpful votes
November 15th, 2017

I would never ever recommend this company based on its customer service and support. I ordered a dress that was wrongly described and they sent me a new dress but the wrong size! Natalie Bond refused to even discuss the issue and dismissed me when I asked for advice about alterations because I felt bad even asking for an exchange. How do you take thousands of dollars for a dress and do not ensure your customer is satisfied especially when its not the consumers fault. So disappointed.

Thumbnail of user kats79
Kat S.
1 review
0 helpful votes
August 30th, 2018

Took me over 6 emails to try and schedule an appointment due to MWL system only opening 12 months before, their store manager refused to book me in unless I emailed back a year before my wedding. Their T&Cs further state that the dresses take 10- 12 months to make so I can only assume this is to pressure brides to purchase at the appointment. MWLs dresses are made in Bali cheaply, don't waste your money on these gowns. You will be able to get something made with more care and finesse for the same money.

Thumbnail of user jessicah339
1 review
0 helpful votes
November 14th, 2018

I had a wonderful experience working with the Made with Love Bridal team. They were very helpful during the ordering/sending process. The dress and veil arrived as expected and fit perfectly. I needed slight alterations to the dress and that was all! I was very happy with the outcome. The Stevie dress was incredibly comfortable for dancing all night. After the wedding, I had her cleaned and she looks brand new again. I've had two friends already borrow my veil. I highly recommend Made with Love Bridal.

Thumbnail of user marisam33
1 review
0 helpful votes
November 10th, 2018

I can't thank you enough for making my beautiful Sofia. My husband Cole and I were married 8/24/2018 at the Mt. Hood B&B located on Mt. Hood, Oregon, USA. I wanted to share some photos of her effortless, timeless beauty. She was everything I could imagine in a dress: flowy, light, delicate, lacy, and best of all - no bra required (#freetheboobies). I am forever grateful to MWL for making my day so perfect.
#MWLSofia

Thumbnail of user erinr100
1 review
0 helpful votes
November 22nd, 2018

I wore beautiful Stevie on my wedding day almost 2 weeks ago and I couldn't picture wearing anything else. From the moment i tried it on I knew that was the dress for me. I was so comfortable and what was more special for me is the sheer number of compliments I had on the big day. It was perfect in every way. Kelly and the team at MWL in Sydney and Kerry-Anne who did the last minute altering are the most wonderful and professional women and I'm going to really miss the bride to be experience.
Thanks everyone for making me feel like an absolute queen xx

Thumbnail of user lisab760
1 review
1 helpful vote
October 18th, 2018

My amazing Ella arrived all beautifully packaged the other week! I have tried her on and already booked in with their recommended seamstress Debbie to get a few things altered just to make her fit me perfectly. Amazing quality and the MWL girls were so helpful and made the whole process so easy. Definitely recommend.

Sooo excited to finally wear it soon!

Thumbnail of user naomib69
1 review
1 helpful vote
November 10th, 2018

From the moment I made my appointment with the Made with Love team, until the day I got married, they have been an absolute dream to deal with.
All the dresses I tried on were stunning but I fell in love with Harlie. When she arrived, the packaging and everything about the dress was perfect!
The kindness and professionalism from the team was outstanding and no request was to difficult. I couldn't recommend them enough.
Thank you again to the beautiful team xx

Thumbnail of user colleenv10
1 review
0 helpful votes
October 27th, 2018

I could not have been any happier with my experience with Made With Love. If I could give them 10 stars I would. My dress was so beautiful and I am still receiving compliments from our guests! After finding out I needed a new dress two months before my wedding, I was introduced to this designer. I fell in LOVE. I should have looked at this dress the first time around and I am so happy I was able to find my dream dress here.

Thumbnail of user katieh156
1 review
0 helpful votes
November 15th, 2018

I'm so happy I found Made With Love. I wore the Frankie on our wedding day, and I felt beautiful in it. My husband and family agreed! It was beautiful and fit me live a glove.

Thumbnail of user angelah269
1 review
0 helpful votes
November 14th, 2018

I loved the simplicity and timeless elegance of my dress. It was VERY comfortable for a night full of dancing!

Thumbnail of user sarahl418
1 review
0 helpful votes
November 15th, 2018

MWL Staff,

Thank you so much for designing the perfect gown for my New England shoreline wedding this past June! It was perfect, comfortable, and felt like it was made for me! I will never feel as confident as I did that day!

Thank You
Sarah Longo

Thumbnail of user gabbyb7
1 review
0 helpful votes
November 14th, 2018

Such an amazing organisation, simply stunning dresses. The Stevie dress was made for me and made me feel incredible on my wedding day. I got such much love and compliments and the girls from the Sydney branch were so lovely to work with. Thankyou so much MWL! Xx

Thumbnail of user gayd6
1 review
4 helpful votes
July 21st, 2018

I am a professional dressmaker who was asked to alter the Billie dress for a friends daughter. It was so tight that I let it out by 8cm which was the limit of the seam allowance and removing the zipper and putting it back in. It was still quite tight but could not be let out any further. She had no time to reorder the dress so had to wear it as is. The girl is a size 8 and said her measurements were taken before the dress was made for her. It was made in China out if very poor quality crepe that was meant to be high quality french crepe. Im appalled at the price that was paid for a dress that would have cost the company less than $200 in total to have made in China and shipped to Australia. I attempted to leave a review on instagram and was immediately blocked and there is no was to leave a review on their facebook page. Do not be taken in by the images. Its total rubbish!

Thumbnail of user stephanier270
1 review
0 helpful votes
November 14th, 2018

The team at Made With Love made the whole experience of finding the perfect wedding dress totally stress-free! Having first tried my dress on in London and then deciding to wait to buy it in Sydney, the team in the Gold Coast head office were really helpful in putting me in touch with the Sydney show room.
Bec in Sydney was divine and so accommodating at my fitting, and the dress arrived in plenty of time to have final alterations made before the big day.
Overall, such a great experience and the dresses are absolutely beautiful, at a very reasonable price.

Thumbnail of user jaimeee
1 review
0 helpful votes
November 6th, 2018

Just want to say how lucky I was to wear my dream wedding dress on my wedding day Danni'. As soon as I saw Danni online I knew I had to try her on, as soon as I tried her on I knew she was the one!
It is such a beautiful dress and I got so many compliments on it!
Thankyou so much for creating such a stunning dress.
You won't be disappointed if you wore any of the Made With Love Bridal dresses!

Thumbnail of user kimw157
1 review
3 helpful votes
June 8th, 2017

I bought a wedding dress from made with love bridal and i never wore it because it was terrible quality!
I spent $2500 and i believe this is a scan, total waste of money! Don't buy!

Thumbnail of user tannahd
1 review
0 helpful votes
November 15th, 2018

My Ella dress and the removable tulle skirt was absolutely perfect, I have never felt more beautiful in my life.
Everyone was, and is STILL Ravingg about how incredible I looked in the dress. I love it so much and I'm desperately wanting an excuse to put it on again haha I didn't want to take it off at the end of the night. I felt and looked like a forest princess.
The ladies at MWL bridal were so lovely to deal with, quick with responses and just amazing through the process.

Thumbnail of user laurenk107
1 review
0 helpful votes
October 30th, 2018

Thank you Made with Love Bridal for designing and making such an amazing dress as the Ella! I loved how my dress fitted and sat on my body and was so in love with the design!
Everyone complimented me on how great I looked in it. I tried on numerous dresses but I kept coming back to the Ella dress. Thank you Made with Love Bridal!

Thumbnail of user caitlinr23
1 review
1 helpful vote
November 14th, 2018

I absolutely loved every part of the Harlie dress. It was elegant, sexy and unique. I received so many compliments wearing it and I felt so beautiful.

Thumbnail of user alysias6
1 review
0 helpful votes
November 17th, 2018

My experience at the Adelaide store was amazing, Sharon was a dream to have help. The dresses are all so unique and I loved that I had options to choose from with Sharon's happy attitude to help and try different options for what look I suited best.
The Adelaide store is so inviting and unique, I enjoyed every moment.

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From the business

MWL offers unique bridal dresses and accessories across Australia and the world for easy online ordering. Affordable & stunning gowns for your beautiful day.

Company Representative

Thumbnail of user carlaj9
Carla J.
Typically responds within 6 days

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