Mac Bid

Once I went to pick up a vacuum cleaner. They said I won two vacuums for the same exact price. (The second vacuum was filthy and well used - open box.) I believed it to be a glitch in their system, but still had to pay for two vacuums. This week, I bid on a suitcase. At the end of the auction, I was sure I had won the item. However, the app didn't give the pop-up message it usually does and I did not receive a confirmation email. (Yes, I checked of my spam.) Yesterday, I got a "reminder" email to pick up my suitcase before 6pm. I didn't see this email until after work and my item has already been abandoned and my credit card has been charged. Customer service says they are sorry. This is what you will get when you use this auction site. Beware.

Items purchased from this site seem like a good deal. Until you actually have them in hand.
Open box=returned or might be broken, missing parts, dirty, used, non working, broken in a million pieces, etc.
Buyer beware! These Amazon returns are there as disposed of merchandise. Amazon vendors must do something with returns, so they pay to shred them.or send them here.
The buyers premium and lot fee is just added fodder to increase the company's bottom line.
After purchasing about 10 items here as open box... it's hohum. Now I have to store or throw this stuff away.
If it's too good to be true, it most likely is!
Please guide yourself accordingly.

Mac.bid has everything and anything you can think of at their multiple locations. About 90% of all items I have won have been in perfect shape. The other 10% have either been missing pieces or damaged but most have been fixable. Common sense should tell you to stay away from anything electronic or high priced without opting in for their buyers insurance. Remember someone didn't want the item you're trying to win for one reason or another. Enjoy smart bidding on Mac.bids.

I've bid & won on numerous items & never an issue with anything. The ONLY complaint is not being able to sort items by bid amounts or ending time. SO GLAD they opened a new warehouse 5 minutes from my home (Greenville / Mauldin SC)!
You can literally find ANYTHING under the sun on their site/app!

I will share honestly what I experienced as a first time buyer. I read some comments on REDDIT website before buying and then I saw mix of ideas mostly tipping in favor of negatives. But I decided to buy and take the risk. I bought several items. It turned out that some items were unfunctional, had broken parts had missing part and impossible to function without that part, therefore, waste. And if you paid to transfer them from other sites, then an extra charge of $5. Therefore act very cautiously, especially on electric, electronics.

So my account was suspended, because I won a bid on a treadmill, the week I won it I was on mandatory overtime, I couldn't get an hour away to be there by 6 p.m., so I bought a 3 day extension, once again I got stuck at work. They wouldn't work with me at all. I lost 150 dollars, and they sold the treadmill again. I complained and they suspended my account for disparaging comments! This place is a joke!

Items pictured are NOT correct. They take pics of only the good side. Lots of broken items, missing parts, used items. That still have dirt n pet hair in them. Air filters that are dirty and clearly used. Be very cautious when purchasing. Get the insurance on items. Especially furniture & Electronics. Sweepers, cleaners, tools etc. If you get a broken item MARK THE BOX on all sides. So others don't buy THEIR GARBAGE. We have bought from there several times. And have returned SEVERAL items. Who every does the inspection of items. Must be blind. Or doesn't care that they are lying about the item. Staff gets rude when asking for help.

Only discovered Mac.Bid less than a month ago and bought 6 items the first auction and been winning auctions since. We had no real clue about the pickup or inspection process, but would ask employees and they were quite helpful to the point of walking down with me with a flat-bed cart and loading it on. We got all "open box" items and everything was included, nothing missing or broken except for one item of about 15. The auction countdown is fun in anticipation of the "win"

Picking up things from the Warren warehouse is super simple everyone there is courteous, and more than willing to help. Even had full conversations with other customers in the parking lot about their items. It's hard to overlook the excitement on someone who received a great deal on their item. It's also easy to enjoy paying half price for things.

At the beginning I loved this place, but the quality of the item inspection/detail is going down hill some at one location. I know it up to us to view the item before bidding, but since I'm driving a way it's impossible for me to do so everyday. Since they listed they look at items you would think they know what's in the box. It's just hard to want to bid when things are this wrong over and over when you buy too much to add insurance on everything.

M@c sells used and unused returned items. Had great luck with mattresses, rugs, curtains, cusions, home decor, etc. Without exception however every electronic or mechanical thing I have purchased has been broken and had to be fixed or didn't work at all. From vacuum, coffee maker, toaster, solar lights, elec pressure washer, etc., all crap. Just bought an electric mower, battery is shot and won't charge. (have same brand of other tools so have other batteries which is why I bought but just saying). Keep in mind the lot fee of $3.00 and 15% buyers premium on every item and it doesn't make much sense for small cheap stuff either. Watch what you buy, check online prices and bid accordingly and there are some deals to be had.

I have been bidding for several weeks and "won" about a dozen items. About half of my "wins" were broken, used, or missing key parts. Cheap pressure washer missing wand, walk way solar lights missing the spikes that permit them to be driven into ground, telescopic fishing pole broken in half, shoe caddy cabinet with damaged panel and no assembly instructions, tin snips that were so used they were almost worn out, and so on. On the other hand we got a Koi pond pump for $2, new in the box ($50 value). So this business should be called the M@C Bid Auction and Casino. You might "win" occasionally, but not every time. There is a reason for the "no returns" policy. I'm afraid M@C Auction and Casino is in the business of disposing of the returns or unsold merch for Amazon, Target, Walmart, and any other retail business with a return policy. Ironic- M@C Auction and Casino is selling the returned merch, but they themselves have a no-return policy.

DO NOT expect customer service. I received an email stating that my item MUST be picked by tomorrow 1/1/2024. I drove 2 hrs just to find out that they were closed. I wrote an email since the customer service line NEVER followed up and called me back. The email stated basically. The website said they were closed. I read the email not the website. I had a membership and spent thousands of dollars but they will not get anymore out of me. Their customer service has gone away. So if you need my $16 keep it. It is the principle of the fact. I had bought a lot of trash from Mac Bid and understood that I take a chance but for you not to stand behind your email threats that is just bad business.

I liked the idea of this business but typically everything is either damaged or broken. Who opens a box without removing an item and changes their mind and returns it? It's possible but ANY Open Box should be completely inspected because there's either damage or some other problem otherwise the retailer would resell it. Buyer be very aware. If it looks looks too good to be true, it is.

In most cases, the merchandise is defective, missing parts, broken or just plain trash. I bought a shelf unit, but when I got it home, the box was literally filled with someone's garbage! I have bought 3 pieces of furniture, and in every instance, they were missing major parts. In the beginning, it was a good business model because you could take the risk for just a few dollars to get something, but now the bidding goes higher and higher and the minuscule savings isn't worth the risk and hassle. I bought a faucet for $100 and picked it up today. It's missing all the hardware to mount it to the sink! I should have just put my$100 toward a new faucet at Home Depot. My days on MacBid are over. I've had one too many disappointments!

2 days straight now and as soon as things get ready to end they cut off my account and then turn it back on after all bidding is over. Not my internet as everything else works. Certain items were stopped not long before auction ended and the bid went back down to $1 so someone in that building is getting it for a $1. I'm sure we'll hear more coming as it happens to more people.

Buyer run away from this company as far as you can. They claim to allow inspection of items but items that are damaged they sell as like new or open box because they wrap them so tightly you cant even inspect them. In order to return something you have to pay an additional fee some times even more than the cost of the item you are winning. Then if you ask them to make something right they will deactivate you for requesting them to be honest and help you while at the same time insulting you to your face - which i have recorded on video

They had a computer glitch at their end that cost me over $1200.00 Stay away from these hacks. They absolutely refuse to even listen. Their lawyers have everything set so that they are always right, no matter what.

Do not buy anything expecting it to work, or think there is any warranty of any kind by the manufacturer. You are buying a pig in the poke so to speak.
I purchased an ice maker for 400.00 and it lasted for 2 days… nothing for Mac Bid nor Amazon who sells the ice maker so I've got not but junk for my money. It was sold as "As New" so much for truth in advertising