Love all of your stuff. I'm new to this natural stuff. Love it all. I will be a loyal customer. I usually go to organic store in PA. But now I have this store
Until yesterday, I was very pleased with your site, but after spending a half-hour trying to pay, I called Discover to see if they were blocking my purchase. They didn't see attempted charges, so I called Lucky Vitamin and asked if there was a problem with their credit card system. I was told no. I gave the agent all the codes for my purchases, and he verified my shipping and billing info. Then he said it wasn't working. He deleted my credit card info and re-entered it. Then after being on the phone for 15 minutes, he said he just got a message that the credit card system was down and that I should try again in a few hours. He said I'd get an email when it was fixed. A few hours later, I got two emails. One said that my order was on hold for some reason. Almost immediately, I received another email thanking me for my purchase and providing an order number. My credit card had not been charged yet, so I logged into my account, and it showed no order at all. I called Lucky Vitamin again, and was told the order number in my email did not exist. I was told to try again on Monday, which meant my cart would have been emptied and I'd have to start all over again. At the very least, Lucky Vitamin should have: 1) Put a recording on their helpline saying the credit card system is down, 2) Put a notice on your landing page that the credit card system is down. 3) Inform employees of outages IMMEDIATELY. 4) On the checkout page, make the error message more specific. Saying there is a "technical issue" isn't specific enough.
I always find what I need on LuckyVitamin and they run great sales and include free shipping. I recommend it often to friends and family. Great site and service!
Most of the time I can expect to purchase the item(s) I am looking for from your store. I do like receiving discounts on the products that I purchase.
My experience with LV has been very good, so far. Price and service very good. Customer service very good too. The commodity of buying from my home is incredible.
Thank you for the quality, you really offer good products, and I will continue to shop with you. Services are good too. Continue with offering more good brands. Thanks
Fast Shipping, Great Prices, Best selection!
I order some lean weight gainer from them.
It was BY FAR the cheapest and best looking gainer after hours of research.
My order was filled promptly. And I also received communication promptly. I went online
To "chat" about a question. I received a response right away... and the person was
Very courteous.
I have searched high and low for a company that will provide the product I wanted for a reasonable price and the right delivery method. This is the best place I have found.
I found what I was looking for with ease and it was cheaper than anywhere else, looking forward to using the free trial for cheaper free shipping and 10%off every purchase!
I have shopped on other e-sites for natural and organic products and have found Lucky Vitamin to have the best prices. The products have always been good, and the shipping is very quick.
Easy website to use and to re-order takes seconds to do. Arrives on time and easy to track your order. Never had any problems and I've recommended to many friends. Packaging sturdy. Brilliant!
Everything I ordered was there in the box, and in excellent condition! Even the plastic gallon water bottle I ordered! The package was waiting on my doorstep when I got home!
I love Avalon Organics and this is the best site to find them at the best prices! I am really glad that I discovered Lucky Vitamin, and I have recommended the site to family and friends. Thanks!
I love this brand, now foods. The one love the most and used to buy from luckyvitamin was Good n Natural brand. The order was late and I know this was because of reason.
Thank you luckyvitamin
I love the variety of low cost products you offer, the friendliness of your employees and the super fast shipping. So glad I found you on the internet!
I use many of the products on Lucky, and love the prices, the special deals and discounts. Plus, I am getting "good for us" products. Thanks Lucky. :)
Be shopping at lucky vitamin for 3 or more years and you are the best the natural products are great and the prices are to. Keep up the great work Ray Sweet
I love the re-order button. As much as I love my local distributor you have the same products for less and since I'm on a tight budget you help stretch my dollars.
Price lower than Amazon. And Free shipping on orders when guidelines are met as well as two free gift, cannot ask for anything better. Thanks, will purchase again, and again and again.
Overview
Lucky Vitamin has a rating of 3.7 stars from 2,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.
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- Conshohocken, PA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members