Lovely Flora World

I ordered flowers to be delivered as a Christmas present on 21st December. Contacted company when they didn't arrive and email said deliveries can be up to 2 days late. Waited 2 days, still no delivery. Sent 2nd email which was ignored. Website said due to Covid and problems at Dover there were delays, but flowers should arrive by 31st December. They didn't, so sent 3rd email which was also ignored. It's now 4th Jan and still no sign of my delivery. DO NOT USE THIS COMPANY.

Took £30 but never delivered my flowers, everytime you ring you never get through to anyone. Disgusting. They were for my 82 year old aunt on the 1st anniversary of my uncles death.

Today i recieved my mothers day flowers and i was disgusted at what i recieved a beaten up box when opened it there was some flowers broken and not a lot there taped up with sellotape over the bottom. A balloon that was deflated and a tiny box of chocolates. A so called card that was unvelievabally shocking. Please do not buy from this sight they are money grabbers and dont even relpy to an email. I would advise any1 not to buy from here.

I Ordered a bouqet of flowers & a balloon for my mothers birthday. This company supplied a totally different bouqet of flowers & a different balloon along with some very poor excuses! Basically the flowers were nothing like what I ordered.
If they cant supply what they are advertising then they shouldnt sell it in the 1st place!
They offered me a 50% refund but I have yet to receive this & they are not answering my emails so I would not recommend this company or use them again as they have very poor customer service as well.
Very unproffestional & fraudulant in my opinion as basically they take your money & then they send what items they want, not what the customers ordered...

Lovely flora world have let's down thousands of mums and thousands of paying customers, I doubt if they will still even be trading tomorrow, as I write this they are actively deleting thousand of complaints on there Facebook page and I expect then to be in the news tomorrow, they should be ashamed I am sure they new this was coming but they continued to take money and scam people, they should be ashamed, and I hope there mother gives them a good hiding

Never deliver on time. Have had both early or late deliveries every time. Must stop using this site. A celebrity gift must be delivered on the requested day

I am so disappointed with the flowers I sent to my mum for mother's day which may I add should have arrived on Saturday 30/3/19 not 1/4/19, I was so feeling happy and really wanted to make my mum feel special and appreciated this mother's day, This was the first mother's day I paid for all the gifts for mother's day with my own wage from my first job while studying #Lovelyfloraworld I am ashamed of them and could of picked nicer flowers with more life in them from a field even the leaves are wilting and decaying, my mum has changed the water twice since these arrived and the water just keeps goin murky that's how decayed they are

AVOID AVOID AVOID!

Don't waste your money.
I should have read up on the reviews before I ordered from this company because the company is totally unreliable and the issues I experienced are very similar (almost exact) to many of the reviews provided. If i could give the company minus stars - i would. The bouquet was not delivered on the date specified, even though they confirmed the date of expected delivery. The delivery was made 3 days early later which is not ideal when it is a birthday surprise. I also ordered 50% extra flowers and still very little stems and flowers of poor quality. I can understand slight differences between a stock bouquet photo and the real thing, but the actual delivery is nothing like the pictures on the site. The number of stems received was considerably less than in the bouquet advertised.
My initial email to the company was ignored and a subsequent email with photos to register an issue and threaten action finally got a response which was inadequate. The company offered a derisory 20% discount if i ordered again despite my complaint that i was completely unhappy with the delivery and service I received.
The issue here isnt even the amount of money spent but rather the company's indifference to resolving complaints and when it does, its an attempt for customers to purchase more flowers to get any recompense. A real joke and terrible customer service!