The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
EXCELLET, SOFT, MY NIECES SCREAMED WHEN THEY SAW THEM!
GREAT MATERIAL, SIZE IS ON POINT. All the adults who saw them all said they were going to visit the website to purchase their own when i told them you had a 2 for 20 sale.
THANKS
Great pants with lots of cool designs. I get lots of compliments on them when I work out! I will be ordering more from this company because they always come upwards with new. Fun patterns!
Great fit and wonderful looking. I would recommend these leggins to everyone. Hard to decide between all these different patterns, so I took 2
Great place to check out what's on there site. The material is so form fitting, and feel great against your skin, glad I was able to find this site so could check them out for myself.
I just received my leggings. They fit perfectly. The guidelines are precise. The look and feel amazing. Will be ordering from them again soon.
Received some awesome tights perfect fit and colour. Great service and prompt delivery. Thank you for the great service!
I ordered 95% cotton and 5% spandex leggings. Very silky and smooth fabric. The blue color was as expected. I wanted to wear them as soon as they arrived. They smelled a little and I had to wash them first to remove the synthetic or factory smell. There is nice lotus logo on hip/thigh. I really enjoy wearing them and exercising seems more fun and special. They fit perfectly. I am 5'9" 173cm tall. Thank you for making exclusive cotton sportswear.
Great sports bras, super comfy and awesome prints. Came when expected and always had email updates on the progress
Hi Kristy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
They have so many different types of leggings and patterns. Very hard to pick one leggings because they are all so cool. Ended up with 3 :)
Hi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Good quality and great designs. I ordered medium which is my regular size and they fit perfectly. The shipping came few days before the estimated dates.
Hi Annie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I ordered 2 pairs of leggings, we are all mad here and the mech ones both size medium. The mech ones fit true to size, are comfortable, passed the squat test and look awesome! The other pair fit more like a small, did pass the squat test though, are a bit see through depending on the color of underwear you wear you can see it when you bend over. Shipping took about 3 weeks to get to Canada. Im already ordering 2 more though because I still love them!
Hi Kyla,
Thank you for your feedback and we are glad you like it. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Dont buy as once you purchase one item they then keep taking unauthorised money from your account as they have your details. And trying to have them rectify it is a joke as they just offer you discounts totally ingnoring being asked why have they taken $ from the account. Communication is crap with them and I had to cancel my card as the only way to stop them taking the money.
Hi Maree,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
They run a bit small, and them being so tight caused the print to stretch a bit more than Id like, but getting a size up (medium in my case- Im 54 and ~126 lbs) would fix my problem. Great quality though, not too thin like some leggings, and I love the print!
Hi Kaylee,
Thank you for your feedback and we are glad you like it. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love my new mermaid leggings and shell bra to match. I love the quality and fit, I also really am blown away by the beautiful designs! Wow!
Hi Laura,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I really like the design. But unfortunately two of the leggings LotusX Lotus Blackout Leggings and LOTUSX Dragon Enchanted Leggings were not squat proof as advertised. I followed their sizing chart as well.
Hi Karen,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
If there is something that is more comfortable than pants, it's wearing no pants. But as walking around pant-less is not socially acceptable, we have the luxury of wearing these things called leggings. They may be a bit lighter colored than I had imagined, but I still had the luck of them not being see through.
Summary: Pretty happy getting new clothes!
Hi Mia,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Legging
I just got my my leggings from Lotus for the first time, and I have to say, they are now my favorite. Maybe its to soon to say, but they are so comfortable, and fit perfectly. I can't wait to wear them out!
Hi Kara,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Ive never seen worn leggings before but Im SO happy I bought two pairs with a Lotus Leggings. The quality is amazing and they arrived super quickly! Theyre so comfortable and my legs have never looked better! Love them! :)
Hi Kev,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I got a couple of pairs twice (same leggins - same size) since I did not receive estimated delivery date. After one month I decided to order them again, and now I have the same ones. Customer support does not respond on-time so I am not sure if I can have my leggings exchanged at this point.
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Mare,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings