The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Really poor quality. Cool graphics but really see through. I bought the active ones as I wanted to wear them at the gym. There is no way I am going to be squatting in these babies.
I bought 2 pairs, one regular, which is a little (just a little) to small, and one in a sport style, which fits perfect! And the graphics are nice.
Excellent choice. They fit perfectly, beautiful as shown in pictures.
Me encantaron, buena calidad y son preciosas.
Además de buen precio.
Hi Maria,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I've just receive my Lotus legging! It's very comfortable, stylish and beautiful. The delivery is very fast!
Hi Ida,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Pretty - rubbish leggings and TERRIBLE returns process. Fine if you want going out leggings, festival leggings but not if you want as advertised Premium leggings. Two pairs - advertised as gusseted, neither had a gusset. Both pairs showed white from the inside colour when stretched and both pairs see through when bent over. Not what you want from leggings advertised as premium. On return i was told i had to pay AND send them tracked. £16.00 to the USA.
I complained and said i wanted THEM to pay the return costs because the items were missold. Not only did they not get back to me, they refunded me $10 less that i paid for them. Whats that about? A misstype? I dont think so. To receive and send back these leggings has cost me £22.00!
Love my leggings! They fit perfectly and feel awesome Tad on the short side but I get that a lot being 5ft 11. Thanks Lotus leggings
Hi Tanya,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love the feel of them and the pattern is really cute but I am about 160lbs and 5'9 and the large is slightly too small (the seem ripped in the crotch on one). I would get them again but order up a size.
Hi Vanessa,
Thank you for your feedback and we do apologize for the inconvenience. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com and we will do everything to make it right for you.
Thank you,
Lotus Leggings
Respond very quickly I like and within 2/3 days the goods directly sent I like this site good good good good goos
Hi Iyan,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Good quality, bit on the small size, so order a size up. Nice designs. Takes 3-4 weeks to arrive. Communication good.
Ordered 3 pairs of leggings from them. They are beautiful, just like the pictures and they fit perfectly. Will definitely buy again.
Hi Aishah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Love my new lotus flower leggings, comfortable, the print was exactly like was advertised can't wait to order more
Hi Mel.
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Awesome product I really love it so much. Fast shipping to my country and great quality material of the leggins. Recommended to all.
Hi Emirilly,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Loved the design on the leggings and feel of them on. However, they do run tight so order a size up! Definitely a good buy though!
Hi Shelly,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
This business is amazing. I had an issue with a pair of leggings and they sent a new pair out no questions asked. I will definitely buy from them again
Hi Marlaine,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Absolutely love these leggings, they are so comfortable and you can go anywhere in them. They are not see through and the length is good.
Hi Ana,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Pretty good quality and fast shipping.
The size in leggings is on par with AUD/EUR sizes. But the dresses are very small. Feels like 2 sizes to small. Which is unfortunate for me.
But a great product either way. Colours were just as pictured too.
Hi Chrissy,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Absolutely love my LotusLeggings. Ordered a size medium... will try smaller size next time. Recommend this website for leggings.
Hi Wendy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Ltems fit well, dresses are good length (not as short as shown in picture). I just didnʻt like the placement of the "Lotus Leggings" plastic label on my dress: one of them is on the bodice of the Honeycomb dress and the bright blue label design ruins the look. This really upsets me. I understand you want to "advertise" but couldnʻt it be done more discreetly? I like the cotton legs- really study opaque material ways better than the Pink ones I have that are the same fabric blend.
The best leggings at the best price. I've got like 20 pairs and love every single one of them! They're always rolling out new styles which always makes shopping with Lotus leggings even more fun!
Hi Jen,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great leggings. Very nice. Good fit. :)) ) very good colors. Leggings are very comfortable. ;) colors can be a little bit better.
Hi Adela,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Marie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings