The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I bought the Disney Aladdin set and I could not be more pleased with the material; the patterns and how quick the package arrived, I was very scared at first because it came from China but I was wrong... the material is perfect for this Florida heat and I cant wait to wear it to disney world!
I ordered 1 pair of leggings from this place and paid $4.95 plus $4.95 for shipping, never received anything and they took another $49.99 out for a membership fee on leggings I never received! This place is a complete joke! They will take your money but not send the merchandise! Never again will I order from this place!
Hi Diane,
Thank you for your feedback and we do apologize for the inconvenience. We would love to take care of this problem and potential misunderstanding, please send us a email@ support@lotusleggings.com and we will reply with a 1800 number for immediate assistance.
Thank you
Lotus Leggings
I bought two skater dresses from this site and they were true to size and beautiful. They fit perfect and are made of good material. I even convinced my best friend to get some leggings. Great for Summertime!
Hi Felicia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
My daughter ordered 2 pr of leggings three weeks ago for my b'day, which has now come and gone. They overcharged her for what was supposed to be a total of $14.98 for both pair, were extremely rude to her, refused a refund, (even though the product was MIA from the manufacturers in China) and told her there was a 14 day trial period to return the items if dissatisfied, (which would have been tough since at 3 & 1/2 weeks still not even in their hands--much less mine). I don't understand why they actually charged her bank account for $50.00. We are checking about filing a class action suit. Any other dissatisfied 'customer', please contact me at '*******@gmail.com. I am giving them one final opportunity to make things right, before I file a complaint with the FTC.
Hi Lyn,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Got my new leggings at a great sale price as it was advertised online, they arrived after a couple of weeks more or less, they also fit perfectly and are very comfortable, made me feel even more inspired during my workout session and the pattern is awesome. Love them!
Hi Araceli,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I had ordered a dress and a pair of leggings. Everything came in regular time and fit perfectly. Just had to order one to two sizes bigger then my regular size
Hi Tanya,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Very fast shipping, the sizing chart was perfect, the dress looked just like the picture and I love the fact that there is always sales, it gives you a chance to try many different items. I will be ordering more very good experience.
Hi Tracey,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love that they offer designs that I absolutely love! The sizes fit me ( I got size L for long pants and XL for capris) and the designs are great. Great for yoga, antigravity yoga, spinning, or running! I especially love the Wonder Woman designs ( I have 2 of them) and the Cheshire Cat ones.
Hi Claire,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Fast shipping, affordable price and most of all very cute and excellent quality I highly recommend this online store, and plus they are very good about responding any questions you might have
Hi Jenny,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
First time buying leggings from them. They look exactly as in their pictures, they fit perfectly, they feel good, bits a Great deal especially since you can get them for half the price sometimes
Hi Felix,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I LOVE my leggings! Shipping was so fast, I was a legend to track it all the way to my door and the leggings got like a dream! I will definitely be ordering again
Hi Jhonette,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Shipping was very fast, I love the selection of colourful designs, and the size fit perfectly. I'm always cautious about buying clothes online due to my body type, but it fit well and the design didn't stretch out either. And super soft and cozy as a bonus! Will be buying more in the future.
Hi Rachel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
I love the design! The leggings are cute and flexible. The size is a bit too small and I dont think they're good for the gym. You can do squats in them though...
Hi,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Sizing is way off. I wear a large usually. In these i tried a xl and i could barely pull them on. Just got another pair in xxl and they are still super small. Designs and material are nice... just order like 3 sizes larger than u are.
Hi Denise,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Very good colour, bright colour. The size is perfect but the. It sewed good. But I don't think that material would be that expensive. Fair enough if the discount up to 70%.
Hi Elisabeth,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I ordered two pairs of LotusX leggings to swim in the ocean to prevent sunburn, and after wearing the same pair in the ocean every day for 10 days, I had to order two more pairs! They were SO great - not once did I feel like they stretched in the water, never felt like they were dragging, and their color is still great! WONDERFUL option for scuba diving, snorkeling, paddleboarding, kayaking, etc! No sunscreen necessary!
Hi Mahlon,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Very impressed with lotus leggings. They are beautiful and thick. The shipping was fast and all reasonably priced
Hi Lindy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
My first order of Lotus Leggins came toady. I am happily surprised by the whole process from ordering to delivery~ it was too easy! I used my smartphone to browse the leggings, order and pay. The hardest part was choosing from the wide range of leggings on offer. Postal tracking meant I received emails notifying me at key stages in my oder's delivery. I even received an email of my postage arrival the same time as my leggings were being put in my mailbox! Thank-you for these high-quality, vibrant leggings. I'll enjoy letting other's know about Lotus Leggings!
Hi Camilla,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I own 4 pairs now our most recent order came a lot sooner than expected and they fit and fill amazing
Hi Melissa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I'm loving my octopus print leggings and my koi fish print leggings I got in the mail yesterday. They are great quality and super comfy. There are heaps of designs to choose from as well, you're pretty well guaranteed to find something you love.
Hi Saskia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Vanessa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings