The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Love this website and it's products. Never been disappointed in the leggings/shirts etc. Love the deals are awesome too.
Very sleek & trendy. Class!
Fast delivery and standing out in yoga classes.
A great pair for a great price! :)
Hi Julien,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
It's my first purchase but I will return for more leggings. This is a serious and reliable seller whose offerings are quality printed leggings. Delivery period is as promised. Trust that your order will be in good hands!
Hi Olivia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Brought a pair of Cheshire cat legging and a beauty and the beast skater dress from lotus leggings the delivery was pretty quick. The quality of the leggings and skater dress is really good. I found the sizing chart really easy to follow and when my delivery arrived i found them pretty accurate and true to the sizing chart. I am absolutely in love with my delivery i would definitely buy from lotus leggings again.
Hi Chelsea,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I ordered 1 pair of leggings and paid $4.95 plus $4.95 for shipping, I have not received anything and they took another $49.99 on leggings
I reported
Hi Candy,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I now own 4 pairs of their leggings. Only 2 have the Lotus logo on them, in the worst possible spots. (On my Snow white pair, the logo is on her head...) They definitely have pretty speedy shipping for it being free and from China. The material is pretty cheap for every pair I own. After a few uses, they tend to start to fall apart at the seams or develop fuzz balls in areas that rub a lot. After buying 2 of their clearance pairs and receiving items that barely resemble the pictures on their listing, I'm done buying from this over priced company. (My "taco" leggings look more like sub sandwiches, and my black leggings with white designs turned out to be white leggings with black designs, and VERY see through.)
Hi Vismaya,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
The pair I received was way too small. To top it off they were plain black. I since have cancelled my membership because if they thought I was going to pay $50 for a pair of leggings I got news for them. I don't have my order number but I would like to get my money back and return these pants since they don't even fit on one of my legs.
Hi Gloria,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I have bought over 6 pairs of leggings from Lotus leggings plus pairs for friends and kids. The prints are unique, and I love the fit. Always have people asking where i got them from. Nothing but love for their products.
Hi Petrina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I bought these for my daughter and i I think they're going to be her favorite yet. She loves aliens and that's the pair I bought for her.
Hi Michelle,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
These leggings are the most amazing leggings I have ever owned. They are so soft true to size and just fit amazingly. Loved the easy ordering process and quick delivery time.
Hi Brandy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I ordered 2 items (one skater skirt and one tank top - both from their Disney collection) and they are the worst quality products I've ever ordered online. I cant beilieve they charge so much for poor quality! The material was cheap and the Disney characters we're knock offs!
Hi Vivi,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I ordered 2 leggings and I love them; super cute. ( But one of the legging is sort of see through). Fast delivery and great customer service.
Hi Patricia,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I bought these as a present for my boyfriend, and they were perfect! Fit like a glove! He loves them! Thanks to Lotus Leggings, I was able to give him the best b-day present! Thanks Lotus!
Hi George,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love everything about this company! Excellent products, very fashionable and affordable. I've ordered 3 pairs and i love them all. So comfortable and lightweight. My new favourite website!
Hi Amanda,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I ordered two Disney Dresses (Marie and Beauty and the Beast) and they looked really cute! I had to order a size up thinking they would run a little small, and it fits perfectly! The material on the Marie dress is a little see through, but nothing some shorts can fix.
Hi Marina.
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Very efficient with delivery, but wish I opted for a size bigger. Overall very pleased, no complaints.
Hi Lindsey,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
My legging are sewn wrong and look very tiny. The tag and logo are mixed up on one pair. So they are backwards. They are still cute patterns. I'm hoping they send me a new pair.
Hi Carlyn,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Excellent service, punctual, formal, high quality materials, honest with their charges and discounts. Congratulations!
Hi Julio,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Fantastic leggings, fit perfectly, keeps me cool and dries very quickly after my work out, won't buy from anyone else. Love there range of colours and patterns. Very quick delivery as well, great customer service.
Hi Kelly,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
These leggings are super comfortable, and there are so many fun designs! I definitely recommend for anyone who's currently looking for leggings!
Hi Alexis,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Tracy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings