Lookfantastic has a consumer rating of 2 stars from 3 reviews indicating that most customers are generally dissatisfied with their purchases. Lookfantastic ranks 433rd among Cosmetics sites.
Received my item in good condition. Placed order on 7/2 and received it on 24/2 (overseas free shipping). Probably need to improve their customer service.
See positive reviewsI wasnt aware about Auto renewal (my fault) but when I received the order notification I emailed the company to stop the shipment. They didn't reply on time and they wssnt able to divert the shipment to their address back. The customer service has been very shallow and their reply hasn't been helpful. I wouldn't suggest to buy from them, or, if you subscribe, please be careful to delete the renewal because they won't help you and will charge you the same.
See critical reviewsTip for consumers:
VERY POOR CUSTOMER SERVICE, I DONT HAVE A GOOD EXPERIENCE! AND OH, DO EXPECT DELAYS AND DELAYS AFTER YOU PURCHASE.
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