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Lookbook Store

How would you rate Lookbook Store?
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Germany
2 reviews
1 helpful vote
Follow Mabelle P.
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I was looking for some cute dress for my daughter and I was scoring the net for some ideas when I happen to see your store. I'm not really a fan of online stores because I heard some of them are scams and such but boy I was wrong. I just received my package and my gosh. My daughter was so happy for the present that I thought to myself. I ain't no believing things other people say about online stores.

Date of experience: December 11, 2014
Canada
2 reviews
4 helpful votes
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Great online shop!
July 20, 2015

A great one place shop for super cute clothing and accessories
Love the variety and the prices are really worth it if you're looking for great quality and affordable!

Date of experience: July 20, 2015
Italy
1 review
2 helpful votes
Follow Alexandrie D.
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The long wait is over and I finally received the package! My mom even scolded me for waking her up since i couldn't help but scream when i received the package! I gave you two thumbs up for our products and tips. I'm a great believer of your tips and it so help me a lot! More power to you lookbook store!

Date of experience: November 20, 2014
France
1 review
0 helpful votes
Follow Claire F.
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I love the way your website looks now! You've also updated and separated your little black dresses. I super love LBDs and that update gave me a quicker access to your site! More power and stay strong Lookbook Store! Love yah!

Date of experience: February 9, 2015
Georgia
2 reviews
9 helpful votes
Follow Connie K.
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If you're planning to update your wardrobe, be it for a season update of wardrobe or you just would like to have a new fashion item then you should check lookbookstore's items! They've got like 5 new items everyday! Not to mention that all of the clothes I added to my wishlist are on SALE right now! I'm getting excited about this like really REALLY excited.

Date of experience: January 8, 2015
Norway
2 reviews
3 helpful votes
Follow Adriana S.
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Lookbook Store is a really great store! I can tell that they're still new but I can see they have a lot of potential of becoming the next big thing in fashiong retail. They really have a wide array of selections. And most of the clothes they sell are really unique. Really worth the buck. The chat support is also active. I chatted with one of their sales rep over chat at 12 midnight EST time and there's actually someone who would chat back. I also like the fact that they don't accept credit cards. So at least I don't have to worry about that. I just use paypal. Overall, my experience with this store is really positive. So 4 stars! I'm leaving one star out for more improvements. Hehehe

Date of experience: November 16, 2014
Canada
1 review
8 helpful votes
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Horrible
June 24, 2015

This is my first time writing a rant about how bad the clothes from this company are. The only good thing I can say about this company is that shipping is indeed fast. Clothes from Beijing arrived in Canada in 4 days. However, the clothes that I got were not like the pictures displayed on the website AT ALL. I got a white sweater and a beige (or as the website shows) cardigan/jacket. The white sweater was so small that I could barely even fit in it and looked like it was made for a kid. The picture on the website and the dimensions showed that it was supposed to be a baggy and loose fitting sweater but it was so small that it was above my hips. The beige cardigan/jacket I got was incredibly thin and wasnt even beige, it turned out to be a salmon pink colour. The picture on the website showed that the jacket or as I would call it now a "cardigan" would be thick and would be worn outside but it turned out to be so soooo thin.

Also, when I live chatted with the customer service to ask about the sizing before buying the clothes, all they said to me was to look at the sizing chart. I kept asking if the dimensions I showed (my own dimensions) with them are right for me, but the lady just kept saying "look at the sizing chart". How rude.

Please think twice before buying products from this store.

Date of experience: June 24, 2015
Missouri
3 reviews
8 helpful votes
Follow Taylor L.
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I hadn't heard of the LookbookStore.co before until one of my friends told me about it. One of my friends ordered a dress and told me that it was very high quality and she loved it. I ordered from LookbookStore.co and I received my package very quickly. I was impressed by the speed of the company. Customer service was also very helpful and wanted to make sure I was fully satisfied with the purchase. This is a company that I would buy from again.

Date of experience: May 8, 2015
Washington
2 reviews
2 helpful votes
Follow Jasmine B.
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I'm trying to look for a dress that I can wear for our Winter Dance. I know, I still have a few more weeks to shop but hey a girl needs a month to look and shop for the perfect dress right? And honestly, I've been scoring the shops here but I still can't find the perfect dress and I'm kinda losing hope. I really like this guy and I want him to notice me during the dance, you know what I mean? So I'm really REALLY thankful that a friend of mine recommended Lookbook Store and OMG! You're shop has more to offer than the shops that I've visited. Thank you for saving me and my feet!

Date of experience: November 23, 2014
Ohio
1 review
7 helpful votes
Follow Kelly H.
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Honestly, I discovered this website a few weeks before in December. I decided to make my first purchase as I saw YouTube videos of girls ordering from this website and hyping it up. I checked out the site & made a $135 purchase with multiple items in addition to two more orders... Totaling to $230. To my dismay, it took legitimately a little under a month to deliver the first packaging and not to mention that NONE OF THE ITEMS FIT! From all three purchases, I had to return all but one item, which was just a basic sweater. I paid $35 to return all three of my orders and not to mention that this website is so NOT reliable -- quality is crappy and shipping the items back blows. (Should've expected it). I'm HOPING Lookbook store doesn't lose my packaging and gives me the full refund (the remaining bits of it anyway after shipping costs). I will NEVER purchase from this site again.

Date of experience: January 13, 2015
New York
1 review
2 helpful votes
Follow Laura K.
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I’m kinda disappointed when I received my order few days ago. The crossover drape tank top is really pretty, but it took forever to get to me.It would be nice if you could ship items faster.

Date of experience: February 4, 2015
Canada
1 review
1 helpful vote
Follow Saisha M.
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I purchased 3 articles of clothing from the LookBook Store... 2 dresses and 1 coat. I would advise everyone against buying the Camel Draped Open-Front Long Coat. The coat I received was very different than the one that is pictured. The colour, fit, and quality are all different and very poor. The 2 dresses I purchased however are both great and they arrived looking exactly like the pictures. I was happy with the delivery time as well considering the company ships from China. I live in Canada and received my package around 8 business days after it shipped out.

The lookbook store has amazing customer service. They have a very reliable online chat system. After I placed my order I had second thoughts about the size I chose for one of my dresses. I contacted the store via the chat system about half an hour later and the representative immediately updated my order to reflect the new size I wanted.

In terms of the coat, I decided to return it because I could not see any way to make it look nice. It is very pricey to send a package from Canada to China and I was very unhappy that I had to pay for return shipping for a product that was misrepresented and completely different from the advertised pictures. I felt it was only fair that the lookbook store should pay for half of my return shipping and they agreed to do so. However, since the coat was so misrepresented I really did expect my entire return shipping cost to be covered without me having to ask.

I will most likely purchase from the lookbook store in the future but I will probably limit my purchases to dresses and jewelry. I am kind of worried that my items will not be the same as those pictured but I am willing to give them another chance.

Date of experience: March 15, 2016
New Jersey
1 review
5 helpful votes
Follow Alena D.
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WASTE OF TIME
June 15, 2016

I heard about this company online and decided to take a chance with it. I ordered a 2-piece floral navy set (called the Floral Print Co-ord Set on their website). I fell in love with it and decided for the price why not. They mentioned it was going to take 10-12 business days to arrive and it did arrived on time. When I opened my package it was nothing what I expected it to be. First, what I ordered was suppose to be in a size 2; WHAT I RECEIVED DID NOT EVEN LOOK REMOTELY LIKE A SIZE 2. The top was flying on me and the bottoms which looked like a skirt online ended up being shorts. I definitely considered that aspect to be poor advertising on LookBook Store's behalf. I called for a return and they told me I have to ship it back myself. WHAT company (even if its international) requires customers to take additional money out of our pockets to return an item. So I go to my local post office to see how much they would charge me to ship it back and they said I would have to pay close to $15-20 for international shipping and that the package would have no tracker for me to look into it. Since it would also not be priority mail the package could take up to 2-3 weeks to get there; I thought it wasn't worth doing since what I ordered was $29. Now I lost $29 thanks to LookBook Store. DO NOT USE THIS WEBSITE! Don't waste your time even if they have items that look appealing.

Date of experience: June 15, 2016
Anco W. Lookbook Store Rep
over a year old

Hi Alena,

Many thanks for taking the time to send in your feedback and we are sorry to hear of what has happened. We have sent you a separate email in attempt to resolve this issue. Please get back to us at your earliest convenience.

Kind Regards,
Lookbook Store

Indonesia
2 reviews
2 helpful votes
Follow Gunawan G.
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Very Satisfied
June 5, 2015

They have so many choices from all style.
It's very nice shopping here, I finally found the dress I'm looking for a long time.
Thank you LookbookStore.com

Regards

Date of experience: June 5, 2015
Texas
1 review
0 helpful votes
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Hi Lookbook Store!
January 30, 2015

Hi Lookbook Store! I love the trendiness of your clothing line, but it'd be a lot better if you sell some pairs of shoes too. XoXo!

Date of experience: January 29, 2015
GB
1 review
2 helpful votes
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Amazing!
November 25, 2014

Amazing! Loved my skirt and top from Lookbook store. Very well made and quality. Got great comments on my outfit:)x

www.artbecomesyou.com

Date of experience: November 25, 2014
France
3 reviews
1 helpful vote
Follow Myriam S.
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I want to see more accessories and some scarves on your website and your clothes are fashionable and awesome too!

Date of experience: December 21, 2014
Germany
2 reviews
0 helpful votes
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You guys got a gorgeous collection of LBDs, especially this black V neck dress. I really like it! Nice purchase. Thanks.

Date of experience: February 2, 2015

Overview

Lookbook Store has a rating of 3.4 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lookbook Store most frequently mention and customer service. Lookbook Store ranks 135th among Women's Clothing sites.

service
4
value
4
shipping
4
returns
2
quality
4
+3