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Long Tall Sally

How would you rate Long Tall Sally?
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Canada
8 reviews
4 helpful votes
Follow Sharee W.
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As a tall girl, im also fashion conscience. It's not like I need the latest trends, but i prefer not to wear clothing that is not "old fashioned" so to speak. Just because you're tall does not mean that your sense of style goes out the window. I mean for goodness sake's designers use tall models for their clothing lines on the runway.
So the good part about the store is that they do have long inseams such as 36 an even 38 if you need. The downside is there is not a lot of styles that I would purchase. Its mostly Fuddy dud stuff. So when something does come up, that's actually not an old person style then I jump on it. There has been some really amazing maxi dresses that definitely was an an add to cart. Finding a long maxi dress that gives me the length is difficult so this site wins hands down. I'm hoping that they come up with more relevant styles so I can purchase more items down the road.
The shipping itself is not that expensive. Im in canada too so about 15.00 is reasonable. And if you search on the Internet, you can usually find a coupon to add for about 10 to 15% off so that is an added bonus tip. The best part best part though in my opinion, is the no extra charges bonus. What this means is their is no hard duties awakening. Literally, no duties. I have ordered from pretty much every other store online and there is always a duties attack. Not here. Just shipping and BC taxes. For additional info, I'm in BC Canada so the shipping does take about two weeks to receive an item. I have had to do a rare return. And that was because of an error on my part on sizing. The return is about $10 and they send you a label for that. Once they receive the item, you get your money back. The place is 100% legit and will keep shopping here. I have a photo with my skinnies that was purchased of the website.

Date of experience: April 8, 2023
New Zealand
1 review
2 helpful votes
Follow Trudy S.
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Actually, not even a one. 0 out of 5 LTS. All these years I have been using LTS and now for the FIRST time I want to return some items (I used their online measurement guide and it is way out). What I was sent was 2 sizes to big from what I measured. Since 5/10/2022 I have been trying to return 3 x items and because I am a "international" customer the normal process would not work. Someone was going to contact me within 24 hours and today (17/11/2022) I still haven't had contact from anybody! LTS, reply to my GE*******660 & GE*******016 contact. VERY DISSAPPOINTED!

Date of experience: November 16, 2022
Nebraska
1 review
2 helpful votes
Follow Carol S.
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Dress- poor quality, not lined,thin fabic. Impossible to get throught the return portal. Expensive postal to return. STOP do not order here

Date of experience: May 2, 2023
France
1 review
10 helpful votes
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THIEVES
July 24, 2021

I'm waiting on my refuns since june 4th, I WAS a costumer for more than 15 years but since the take over, it's a disaster. If you don't want to lose your money, STAY AWAY!

Date of experience: July 24, 2021

Overview

Long Tall Sally has a rating of 1.5 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Long Tall Sally most frequently mention customer service, return label and wrong size. Long Tall Sally ranks 434th among Dresses sites.

service
27
value
25
shipping
27
returns
23
quality
25