• LivingSocial

LivingSocial

Overview

LivingSocial has a rating of 1.43 stars from 1,489 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LivingSocial most frequently mention customer service, credit card, and fine print problems. LivingSocial ranks 291st among Daily Deals sites.

  • Service
    87
  • Value
    75
  • Shipping
    55
  • Returns
    64
  • Quality
    61

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
25
See all photos

What reviewers want you to know

Positive highlights

  • If you have a problem they have great customer service.
  • I got prompt reply for any of my questions from customer service And as far as Credit Card Information.

Critical highlights

  • I will dump the $6 in Deal Bucks ASAP so I can unsubscribe from all LivingSocial emails.
  • ( there is no phone number only email) So I will delete them and tell as many people as possible to avoid them!
How would you rate LivingSocial?
Top Positive Review

“No problems at all”

Colleen l.
3/31/23

This was my 2nd time buying from living social Ireland, I recieved my voucher straight away from them they kept me updated and i received my order of 4 fruit trees 1wk later which was this morning so i am very happy with living social Ireland and my trees they arrived in perfect condition and i will be ordering from them again so thankyou

Top Critical Review

“BE AWARE,,, THEY JUST AFTER YOUR MONEY”

Eho n.
10/3/23

Purchased AeroPress Inspired Manual Coffee Press From Obero International Ltd. And just received part of the Components with open damaged box. Which is make it useless and not fit for purpose. I contacted the customer service and they promised to Send replacement and after that they stoped responding to my emails

Reviews (1,489)

Rating

Timeframe

Other

Reviews that mention popular keywords

deal bucks (48) customer service (397) phone number (43) refund policy (37) expiration date (30) business owner (20) credit card (111)
Thumbnail of user colleenlynch68
1 review
0 helpful votes
March 31st, 2023

This was my 2nd time buying from living social Ireland, I recieved my voucher straight away from them they kept me updated and i received my order of 4 fruit trees 1wk later which was this morning so i am very happy with living social Ireland and my trees they arrived in perfect condition and i will be ordering from them again so thankyou

Tip for consumers:
Very happy with my overall service and im happy to use living social Ireland again so thankyou

Products used:
4 fruit trees purchased from perfect plants direct Ireland

Service
Value
Shipping
Quality
Thumbnail of user jolantaw2
1 review
0 helpful votes
April 26th, 2021

I bought three seater garden swing last year. Order came on time and in great condition. I'm very happy with my purchase and quality.

Service
Value
Shipping
Quality
Thumbnail of user ericag24
5 reviews
42 helpful votes
January 11th, 2016

Love Living Social! Great prices. If you have a problem they have great customer service. Highly recommend!

Thumbnail of user ljg1
20 reviews
26 helpful votes
June 25th, 2016

This is an easy site to use and refunds easier, can transfer purchases to others really like it discounts on current events that usually charge more

Thumbnail of user willysb
5 reviews
2 helpful votes
February 27th, 2017

I have tried many adventures that I other wise could not have afford. I will always be grateful I tried this for restaurants and Broadway shows.

Thumbnail of user stephaniel36
6 reviews
2 helpful votes
November 17th, 2015

Say yes to the Entertainment - no saying you have to break the bank to have fun. I get my music on as much as possible thanks to Living Social partnering with Music Venues to get some great concerts to the wallet conscious folks like me that just wanna dance and have a good time seeing some great artists!

Thumbnail of user normanc19
5 reviews
0 helpful votes
November 1st, 2016

Lots of great deals. I like the food deals best. I get cash back for every purchase, too.

Thumbnail of user estherc18
4 reviews
1 helpful vote
March 2nd, 2017

I love looking because you can always find something you can use or even I have found great gifts for very reasonable prices.

Thumbnail of user davidb471
3 reviews
5 helpful votes
April 11th, 2016

Have used for items and local events that I normally would have never done! Excellent experience

Thumbnail of user elfief1
3 reviews
2 helpful votes
February 6th, 2016

I have had so many dealings with Living Social and it is always a please to work with them. Their Sales-Reps are really knowledgeable and extremely friendly. A great Company to buy from and you will find great prices.

Thumbnail of user josek15
2 reviews
0 helpful votes
November 27th, 2016

I like the things I have purchased from Living Social. Some of them are unique and would be hard to find anyplace else. The only negative for me ( personal thing) is that sometimes the Coupons system is a little bit confusing. I haven't been lucky enough to get friend to purchase something

Thumbnail of user moniquem4
1 review
0 helpful votes
March 4th, 2015

Without a doubt - the best customer service for any on line or major site! And they all sound state-side too! Wonderful service, knowledgeable, able to resolve issue first time with NO hassle. An absolute pleasure to do business with - highly recommended!

Service
Value
Shipping
Returns
Quality
Thumbnail of user joannen
76 reviews
293 helpful votes
April 1st, 2015

To be up front, I have never ordered any products, ONLY VOUCHERS from reputable retailers such as Amazon, Dominos, and Davids Cookies. I have never had any issues with utilizing the vouchers and received the voucher codes as promised. A great way to save money (usually 40%-50%). Before buying a voucher, make sure you visit the retailer website to check out shipping costs.

Thumbnail of user lauraa80
4 reviews
21 helpful votes
April 6th, 2017

I've used Living Social for years and found some great local companies - who have earned ongoing business from me. Yes, there were some losers, but LS's revised refund/cancellation policy has made it worthwhile to take the occasional risk. You have to stay on top of the timing and deadlines. So fun to find things I wouldn't otherwise have tried.

Thumbnail of user katherines24
2 reviews
13 helpful votes
March 15th, 2016

I discover this site last week and order few things. I was bit nervous when I was ordering. But when I got my order, I was just wondering. Great quality and great experience.

Thumbnail of user ginab27
5 reviews
4 helpful votes
May 3rd, 2016

When I want to try something different and knew this is where I go. If I want to try things with a bunch of different people this is where I go. I love the fact that they offer all these different activities and deals and different states. You don't need 100 different apps to do one thing. This is your One-Stop shopping for any state or city you're in.

Thumbnail of user dianet39
1 review
0 helpful votes
May 23rd, 2016

Very impressed with all the knowledge; and hard work that Ross and Omar had. They were very polite and got the job done. My carpets look awesome thanks to Ross and Omar.

Thumbnail of user angiea11
4 reviews
4 helpful votes
February 2nd, 2017

I have used Living social multiple times over the years. I mostly used the escape packages for mini weekend trips. Never a problem. I also used these escape packages as gifts. I will continue to be their customer.

Thumbnail of user robinc57
2 reviews
0 helpful votes
April 28th, 2016

They are the only company I deal with that is so good on returns and customer services. I love them.

Thumbnail of user gilliang5
3 reviews
2 helpful votes
May 9th, 2016

5 friends and I booked a spa weekend with living social and it was exactly as described.

Thumbnail of user taraw48
5 reviews
1 helpful vote
January 5th, 2017

Love LivingSocial too. Great experiences and meals.

Thumbnail of user denisey1
5 reviews
8 helpful votes
February 21st, 2016

Living social is a great way to try new businesses, i have found my favorite restaurants, hairdresser, and hotels by using living social. I hoghly recommend them.

Thumbnail of user aracelil
4 reviews
20 helpful votes
May 3rd, 2016

If you live in a big city, this site is awesome; a must have. You can get two for one deals, eat out with a friend, and end up only paying for yourself, making your friend think you've just bought them dinner haha. I also find out about events going on near me that I otherwise wouldn't have known about. Now I know, and I also have a discount for it!

Thumbnail of user maryw99
5 reviews
2 helpful votes
June 15th, 2015

I found this to be a great site to buy vacation trips. They have good prices and beautiful Destinations. Especially in Italy.

Thumbnail of user nicolep22
5 reviews
34 helpful votes
February 29th, 2016

Ok so this is great. This is where I get discounts for nights away, getting photos printed and jewellery gifts. You purchase the coupon for the set price from living social so for example, latest coupon was for a 93 watch for just 16 with the coupon so you purchase the coupon with living social for 16 and you receive a code. The e-mail will have a link for the product purchase from the original website. I went on and added the 93 watch to basket, went to checkout and applied coupon and it was discount to 16 and then amount due 0.00 as I had already paid the 16 to living social.it sounds confusing I know but the emails have links which helps a lot. Coupons for snapfish for getting 100 photos printed for 3 plus postage is brilliant. Also great deals on houseware. Well worth a look

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From the business

LivingSocial is a leading "daily deal" site that sells discounted experiences and local services--restaurants, spa trips, home services, travel, etc.--via voucher. The consumer must pay for the voucher upfront, and the voucher generally must be used within a specified time period or it cannot be redeemed. To make these deals possible, LivingSocial sells merchants on its ability to help "find and keep more customers". LivingSocial is a private company based in Washington DC and its shareholders include Amazon.com.

Company Representative

Thumbnail of user amandas4
Amanda S.
Typically does not respond to reviews

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