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LiveCareer has a rating of 3.4 stars from 8,734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
Very impressed with customer service (Omar) when calling. A big thanks to LiveCareer and the amazing assistance for helping me along the way.
Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the phone,poor customer service, no support,you practically paid to recieved anything. CHOOSE DIFFERENT COMPANY,PLEASE!
Very impressed with customer service (Omar) when calling. A big thanks to LiveCareer and the amazing assistance for helping me along the way.
Nieuczciwe podejście do klienta! Reklamowana jako darmowa aplikacja, okazuje się płatną, po 14 dniach za 14,99zl, koszt wrasta do 99zl za miesiąc! Nierzetelna informacja konsumencka. Niezwłocznie proszę zwrot niesłusznie pobranych pieniędzy z mojej karty kredytowej. W przeciwnym razie zgłaszam sprawę o wyłudzenie!
Cześć,
Przepraszamy za wszelkie zamieszanie i niedogodności. Warto zauważyć, że nasze usługi oferują darmowy dostęp do pobrania wersji tekstu prostego. Jednak pewne funkcje premium wymagają subskrypcji. Chcielibyśmy skorzystać z tej okazji, aby wyjaśnić wszelkie wątpliwości.
Nie oferujemy opcji jednorazowej płatności. Nasza 14-dniowa wersja próbna automatycznie odnawia się na dostęp miesięczny, dopóki nie zdecydujesz, że spełnia Twoje oczekiwania i nie zdecydujesz się anulować subskrypcji. Aby uniknąć jakichkolwiek nieporozumień, ta informacja jest udostępniana przed, w trakcie i po zakupie subskrypcji. Udostępniamy również tę informację w mailu powitalnym wysłanym podczas zakupu.
Chcielibyśmy pomóc Ci w zgłoszeniu zwrotu. Proszę sprawdzić wiadomość od nas, w której poprosimy o informacje dotyczące Twojego konta. Jesteśmy zdecydowanie zaangażowani w zmianę Twojego zdania o nas i zapewnienie, że otrzymasz doskonałą obsługę klienta, na którą z dumą liczymy.
Dziękujemy za poświęcony czas!
Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the phone,poor customer service, no support,you practically paid to recieved anything. CHOOSE DIFFERENT COMPANY,PLEASE!
Hello,
We apologize for the delay. We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please be on the lookout for a private message from us to obtain your account details.
Thank you!
Its not right to not have the cost information up front. It is a predatory practice to not have the costs up front so you know what you are getting into before you get there. Also, renewing, revolving charges are definitely a predatory practice. I call foul. Be better than that. Where is your integrity?
We regret to hear that you feel this way about LiveCareer, Steve!
Under no circumstance do we allow any sort of predatory practices. We advertise as free because we are. Our basic access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
Please know that our 14-day trial option comes with a 100% money-back guarantee, we invite you to give us another try!
Thanks for sharing your feedback and our apologies for the negative experience we would like to know more about this to find a solution. When you can please contact our customer service at: https://livecareer.com/contact-us
You trick us into paying for a coversheet we cant even find afterward. $#*! you and $#*! this company.
To clarify, Sarah, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
All of the customer service reps at Live Career have really impressed me. They are so friendly, and positive, kind and genuine! Shoutout to Victor! He was such an expert I had to ask how long he's been serving people in such a professional and helpful way. I got another year of Live Career and I'm feeling grateful! Thank you!
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
I had the pleasure of chatting with Maria as she assisted me in cancelling my subscription. She was quite persistent in offering an extended premium service for $4.95 as a safe guard incase my current career plans fell through. I unfortunately declined, but she was very pleasant and courteous the entire time. I will definitely revisit LiveCareer because of her customer service!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Excellent resume builder that designed a layout that generated numerous opportunities for employment! Highly recommend and the customer service is also outstanding!
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I cannot access Or print out the resume I spent over an hour putting together. No one else understands how to access it either. I want my money Back! And I wish I could get my time back too!
Thank you for reaching out with your feedback!
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at social@livecareer.com please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
Thank you, and a way to make our day, reviews like yours keep us going.
I did not know its a paid website... really very disappointed,, first we need to make so much effort to make a resume and when u r suppose to download & save u people are asking for card details.
We regret to hear of your disappointment, Ravleen!
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Thank you for helping make this task so easy!
Wish me Luck on finding a job!
Thank you for sharing your experience and rating us five stars! We're thrilled for you, best of luck!
Thank you, and a way to make our day, reviews like yours keep us going.
Easy and intuitive. Time saver with great value! Thank you!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
I should have been notified I would have to pay before I spent so much time and effort creating the document. resume.com allows everything for free.
Thank you for sharing your feedback with us and our apologies for any confusion however, we do in fact state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://livecareer.com/resume/templates
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.
Contact Us: https://livecareer.com/contact-us
Thank you so much for your review, we are happy to help you always!
HAHA don't put "free-to-use", waste an hour trying to make a resume and then make me pay. Ridiculous.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Very easy to used. Help me a lot
Thank you so much for your review, we are happy to help you always!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Thank you for sharing your experience and rating us five stars!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Use Drive and chatGPT, it's free, and they will not sell your data like LiveCareer does!...
Tip for consumers:
don't use it, use chatGPT and drive
Products used:
curriculum Vitae
Thank you for taking the time to let us know your comments; we are always happy to hear from you! We are constantly looking to improve our products and services, and listening to our customers is a big part of that.
If you need any help, please contact us directly here: https://www.livecareer.es/contacto
I was turned off at the thought of having to update my resume. However, LiveCareer makes it very straightforward to get my resume organised. It is not as daunting as I thought.
Thank you so much for your review, we are very grateful!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
I can not make changes to an existing resume they way I had originally designed it. I am very disappointed.
We're sorry to hear this, Laura! Please contact our Customer Service Team directly using this link: https://www.livecareer.com/contact-us. They will kindly assist you and solve your needs.
We’re thankful for the amazing feedback you have given us!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
I have used this web for one day and paid £2.85 in nov 2022. I only realised that they were taking money £16.85 from my account since December 2022. Such a fraud company I have not authorised them to take money. Pls don't use this website. I have placed complaint and waiting for their response
Hello,
We are very alarmed to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. We provide multiple options available that include free and paid subscriptions. Our basic access allows you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial—the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.
In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have located your account and verified that your bank has issued multiple refunds. Your subscription has been canceled. Rest assured, you will not be charged again. We apologize for any misunderstanding.
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Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.