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LiveCareer has a rating of 3.9 stars from 8,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 5th among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 13 days
Very impressed with customer service (Omar) when calling. A big thanks to LiveCareer and the amazing assistance for helping me along the way.
Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the phone,poor customer service, no support,you practically paid to recieved anything. CHOOSE DIFFERENT COMPANY,PLEASE!
Nieuczciwe podejście do klienta! Reklamowana jako darmowa aplikacja, okazuje się płatną, po 14 dniach za 14,99zl, koszt wrasta do 99zl za miesiąc! Nierzetelna informacja konsumencka. Niezwłocznie proszę zwrot niesłusznie pobranych pieniędzy z mojej karty kredytowej. W przeciwnym razie zgłaszam sprawę o wyłudzenie!
Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the phone,poor customer service, no support,you practically paid to recieved anything. CHOOSE DIFFERENT COMPANY,PLEASE!
Hello,
We apologize for the delay. We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen. Please be on the lookout for a private message from us to obtain your account details.
Thank you!
Thanks for sharing your feedback and our apologies for the negative experience we would like to know more about this to find a solution. When you can please contact our customer service at: https://livecareer.com/contact-us
You trick us into paying for a coversheet we cant even find afterward. $#*! you and $#*! this company.
To clarify, Sarah, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I cannot access Or print out the resume I spent over an hour putting together. No one else understands how to access it either. I want my money Back! And I wish I could get my time back too!
Thank you for reaching out with your feedback!
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at social@livecareer.com please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
I did not know its a paid website... really very disappointed,, first we need to make so much effort to make a resume and when u r suppose to download & save u people are asking for card details.
We regret to hear of your disappointment, Ravleen!
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I should have been notified I would have to pay before I spent so much time and effort creating the document. resume.com allows everything for free.
Thank you for sharing your feedback with us and our apologies for any confusion however, we do in fact state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://livecareer.com/resume/templates
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.
Contact Us: https://livecareer.com/contact-us
HAHA don't put "free-to-use", waste an hour trying to make a resume and then make me pay. Ridiculous.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Use Drive and chatGPT, it's free, and they will not sell your data like LiveCareer does!...
Tip for consumers:
don't use it, use chatGPT and drive
Products used:
curriculum Vitae
Thank you for taking the time to let us know your comments; we are always happy to hear from you! We are constantly looking to improve our products and services, and listening to our customers is a big part of that.
If you need any help, please contact us directly here: https://www.livecareer.es/contacto
I can not make changes to an existing resume they way I had originally designed it. I am very disappointed.
We're sorry to hear this, Laura! Please contact our Customer Service Team directly using this link: https://www.livecareer.com/contact-us. They will kindly assist you and solve your needs.
I have used this web for one day and paid £2.85 in nov 2022. I only realised that they were taking money £16.85 from my account since December 2022. Such a fraud company I have not authorised them to take money. Pls don't use this website. I have placed complaint and waiting for their response
Hello,
We are very alarmed to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. We provide multiple options available that include free and paid subscriptions. Our basic access allows you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial—the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.
In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have located your account and verified that your bank has issued multiple refunds. Your subscription has been canceled. Rest assured, you will not be charged again. We apologize for any misunderstanding.
You are at the top of the search bar for "FREE RESUMES".
After completing the whole thing to find I have to pay 3 dollars is not what I was looking for. Thanks for making me waste an hour of typing to pay $3 to not have to do it all over again
Hello, Elizabeth
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print, or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
You should make it apparent that you will have to pay in order to get your resume BEFORE people start working on it. Very deceptive.
To clarify, Jorden, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Your website presented the service as "free". I only needed 1 resume to download to my computer. I choose your website because it led me to believe that the service was free. Please change website to make plain the cost for your service even if it is only $2.95.
Thank you, Harvey, for sharing your thoughts.
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
When you cancel, be sure to get a Confirmation # and Confirmation email. These p.o.s. Charged me foe 4 months of usage, when I never even knew I had their service (as I had cancelled their service a week into the free 2 week trial). I noticed the charges and called to cancel and get a refund. The first person kept repeating the same info and then hung up on me when he went to get a manager. I called back and the next guy kept telling me I was talking to the right person when I asked for a manager. Absolutely horrendous company...avoid them. There are way better companies to use.
Products used:
I tried their resume builder, my consulting service was way better!
Hello, Todd. Thank you for taking the time to share your feedback with us. We want to help you and solve this technical issue for you. When you can, please contact our Customer Service Team directly using the link below. https://www.livecareer.com/contact-us.
They will kindly assist you and solve your needs.
Advertised as Free. I am willing to pay just don't like being lied to.
Hi, Kevin
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee.
All the way through website says FREE Free, Free, than when I need it, now it's time to pay. Shame on you.
Hello, Elizabeth
We apologize for any inconvenience this may have caused you, we'd love to take this chance to explain some misinformation about our services. When you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows, we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14-days once those days are up we do not process any refunds. For more information please refer to our Term and Conditions page
In addition, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download the plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are not listed within the free account.
That being said, we hope that this helps clear out any confusion and if you have any other questions or concerns just simply contact our Customer Service Team for immediate assistance using the link provided below.
https://www.livecareer.com/contact-us.
I´m really pissed off by Live Career price policies, I was charges the ammount of the Premium service for the whole year, but on my dashboard I can see my Premium will be expired in one month!
* LiveCareer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We appreciate your feedback and we regret to hear this, we’d like to help you address your concern so you can have a great experience with us, Ganna!
Shortly, you will receive a direct message so we can look into what’s happening for you.
Livecareer is debit and credit card scam site. Don't add your card on this site. They charge huge money without any notification. And they can not refund after passing lot of days. After you remove your credit card from livecareer they don't remove your card. They charge Again few month Letter. Please don't add your card.
Products used:
Resume building
Thank you for sharing your feedback with us. We want our customers to have the best experience and feel happy with our products and services. When you get the chance, please contact us at: customerservice@livecareer.com, so we can help you find a solution.
I wasted my time building a resume on this platform. It was listed as a free builder and it greedily asked for an account to be paid for in order to save the resume. I would love to slap whoever is responsible for this right in the face!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Bait and switch. Found site by search for free resume builder. Went through the whole process only to have to pay to download and print my resume.
Thank you, Laura, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I'm paying 24 bucks to redownload a resume I already built but somehow deleted. $#*! you.
Thank you, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
There are not enough opportunities to download and job description need to have more technical description ie artificial intelligence
Thank you, Wanda, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Suppose to be free not happy with being forced to pay money to get resume and no option for reference
Our free option allows you to create and download a plain text version of your resume and cover letter using our examples and tips, Greg. If you would like to download, print or email a professionally formatted version of your resume in a PDF or Word form you will need to subscribe.
I created my entire cover letter and then when i purchased the required subscription, it erased the whole thing.
We deeply apologize for this matter, Brooke and thank you for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
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Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Cześć,
Przepraszamy za wszelkie zamieszanie i niedogodności. Warto zauważyć, że nasze usługi oferują darmowy dostęp do pobrania wersji tekstu prostego. Jednak pewne funkcje premium wymagają subskrypcji. Chcielibyśmy skorzystać z tej okazji, aby wyjaśnić wszelkie wątpliwości.
Nie oferujemy opcji jednorazowej płatności. Nasza 14-dniowa wersja próbna automatycznie odnawia się na dostęp miesięczny, dopóki nie zdecydujesz, że spełnia Twoje oczekiwania i nie zdecydujesz się anulować subskrypcji. Aby uniknąć jakichkolwiek nieporozumień, ta informacja jest udostępniana przed, w trakcie i po zakupie subskrypcji. Udostępniamy również tę informację w mailu powitalnym wysłanym podczas zakupu.
Chcielibyśmy pomóc Ci w zgłoszeniu zwrotu. Proszę sprawdzić wiadomość od nas, w której poprosimy o informacje dotyczące Twojego konta. Jesteśmy zdecydowanie zaangażowani w zmianę Twojego zdania o nas i zapewnienie, że otrzymasz doskonałą obsługę klienta, na którą z dumą liczymy.
Dziękujemy za poświęcony czas!