LiveCareer

Something Shady...

What this website does not let you in after the fact that you've created your resume is that they charge you a fee to link you with other hiring companies. I knew right off the bat something wasn't right. Good thing I didn't process my credit card via this website. No one should ever have to pay a fee for creating a resume online, but now I'm even concerned about my personal info leaking out without my authorization even if I've kept my personal information private.

I purchased a trial membership for 3.95 to help my son write his resume'. After using the template, I cancelled my service before the trial period ended. I have been charged $34.95 for the past two months. I have emailed them numerous times with no response from their end. I am now about to chat with them on line to see if they will refund my hard earned money! Theives! And after reading the reviews from others that have had the same experience, I just feel like kicking myself for not researching this website before buying! Horrible!

I read a lot of posts complaining about the under handed tactics for this service, not! If you read the agreement it very straight forward. I paid the nominal fee, canceled in 5 days, and for $4.95 made a very good resume. PS I got the job!
The email below was sent to me immediately upon signing up. Below is the not so small print:
Resume Builder 7 day Full Access
You now have full access to the easiest to use, most powerful resume builder available. Your subscription begins immediately and renews on 31-March-2012 to our recurring monthly service at $34.95 per month.

Absolute scammers, even if you only pay for a single transaction with them, once they have your card details they will involuntarily opt you into their monthly subscription plan of £13.50 every 28 days and will continually change their vendor i. D to circumvent you stopping payment aurthorisation with your card issuer. When challenged, they deny you have an account with them and then wont respond!

Oh, and they claim, unlawfully, that you automatically agree to their terms and conditions because you visited their website even though they don't make you implicitly aware.

Avoid at all costs unless you like being financially exploited!

I used this site to update my old resume and cover letters, and I really believe that my cleaned-up resume helped me land the job I wanted. The samples and templates are helpful as well as the vocabulary features to help you really say what you can do and focus your resume's purpose. The only reason I didn't give it 5 stars is that I think that its monthly fee was awfully expensive for a service that you'd really only need when changing jobs and interviewing. When you contact them to cancel, however, they do offer a much lower pricing. Josue was excellent and courteous as well. Really appreciated his help today.

I am a single mother of two children trying to graduate nursing school. I used the $1 resume. Which it did not tell me it cost money until I completely finished it. I paid the $1 fee.
Not even two weeks later (14 day trial) my account is charged $40. I try to log into Live Career website and my account shows no membership or resume that I had created. I see I am not the only person who has been scammed. I want my $40 back. Worst part is I paid for My Perfect Interview through my college tuition already and it should have been free from the get go.
Please fix this problem and make it clear for future users. As clearly by your reviews you guys are not putting the prices out there! I will be calling, emailing, and hoping to hear from you soon. If not resolved the local news will be hearing about it.

Excellent service. Caring customer service reps, that understands the importance of a resume to obtain a job. Reps like"Adriel" who will go out of his way to provided with superb service is un heard of in these days. No machine, can replace actual interaction with a human person, that actually cares, and well represents their company. I highly recommend "My Perfect Resume " for its resources and quality train customer service reps. Indeed their services match your personality, what can be more "Perfect Then That ".

With gratitude,

Tani

We are currently challenging a total £92 taken off my wifes credit card over four payments We signed up as my son was 16 and looking for first job. The cv trial had a small charge but at no point is it mentioned the monthly payments of £23. My wife used her credit card but as this was for my son his email was used. After the initial payment my son had received an email which said Thank You. Unknown to us was it also contained details of the payments that would now be taken. We are challenging as the card holder was not informed, only the end user who at 16 would not be reading finer print. Currently have not received a reply to my complaint and request for refund. We will dispute through our credit card company. Stay clear of Live Career is the only advice i can give anyone

While this website has very good templates for resumes and cover letters, the trial subscription is very tricky. The company should send out a reminder notice to customers ASKING if they want to continue with the subscription at a charge of $39.80 every 4 weeks or if they wish to cancel. This can be set up as an automatic message and requires very little work/cost for the company. People searching for jobs get too busy to remember when the 14 day trial is up and the charge goes through in their bank accounts. Then customers call to cancel and the company claims it is a valid charge because "we do our very best to inform the customers of the upcoming charge to their account at the end of the trial period." It's basically a very clever way of getting money from people.