LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Love this platform and ease of use. It helps me when I have writer's block. Thank you so much!
Easy to use and great templates and great resume builder service thank you so much
Makes my life so much easier when changing jobs! :)< 3!
Great to hear! We're so grateful for your review!
Great tool for a quick, professional cover letter!
Thank you for sharing your feedback and rating us five stars!
I love your website. It's very user friendly and well thought out. Let me know when you are hiring!
We’re excited to hear you feel that way about our resume builder, we are wishing you the best of luck, Tanya!
So easy. They had all the options and found exact experience I needed. Highly recommend.
Thank you for recommending us and for sharing your experience with our resume builder, Jessica!
The person was very polite & Helpful. He/she made this quick with having any hassles at all. I
Hi Tammy W. We are happy to hear that you received the support that you were looking for. Feel free to contact us if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
LiveCareer
It needs more options for people without job experience.
Thank you, Trinity, we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.
Very easy and accessible to anyone of any work background.
Thank you for sharing your satisfaction with us, Wyatt!
Good service, though assist in choosing choice of words to put on the cover letter.
That’s what we like to hear, we’re always here to help with your resumes and cover letters, Caroline.
Wat a great help, with templates, professional output and suggestion, highly recommendable
Thank you for recommending us, Marina we’re always here to land you a hand with your resume and cover letters.
Ok so far. It's too soon to tell if I like this produce
Thanks, Kelly, for sharing your experience thus far!
Nice and easy to use with excellent job descriptions!
Thank you, Trafton, for sharing your satisfaction with us!
Nice and easy to use with excellent job descriptions!
Very simple and cheap really made finding good jobs a breeze
Hi Helen,
Thank you for your feedback!
Easy tool ans so simplified with lot of options in place to build your resume. Thanks!
You're very welcome, Jessica we're thrilled to hear that you enjoyed your experience with us!
The customer service representative was very informative and sweet.
Hi Laura, thank you for taking the time to review our services. We are very glad to know our Customer Care Experts were able to help you out. If you need anything else, just contact us, we are here for you. Thanks!
Thank you so much for updating my resume. I really like it.
You're welcome! We're so grateful for rating us with five stars and that you're satisfied with our service!
Awesome service. Helps build you a professional resume
We're delighted to hear your feedback, Estevan!
Excellent format, wording, and guidance. Highly recommend!
Thank you for sharing your feedback and rating us five stars!
I've found this easy to use so far - somewhat limited in categories.
We're glad to know that you found our services easy to use thus far, Theresa.
Interesting, helpful, eye-opening, great exposure to how much is expected
Thank you for your review, glad we were able to help, Diana.
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for sharing your feedback and rating us five stars!