LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Easy to build resume with awesome examples and help.
Absolutely essential resume creator! Don't try to do it yourself!
Thank you for sharing your feedback and rating us five stars!
Absolutely essential resume creator! Don't try to do it yourself!
Resolved my issue in a very friendly manner. I am thankful for her service.
Hi Kevin,
Thank you for sharing your recent friendly experience with our Customer Service team. We strive to deliver to you what we do best.
Best regards,
LiveCareer
Rep helped me in a quick and knowledgeable manner. Straight to the point
Hi Sheree,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer
Did not know it cost money to download but good before that
Thank you, Morgan, for your review!
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
The process of making a new resume was simple and quick.
Thank you for sharing your feedback and for giving us a great rating, Marlene.
The team worked quickly and efficiently to ensure my needs were met. Thank you! Very kind as well.
Hi Kathy,
We are excited that you were pleased with the assistance provided by our Customer Service team. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at LiveCareer.
Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer
I had a great experience with the live career expert.
Hi Bilqis,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that our Customer Service provide. We strive to deliver to you what we do best.
Best Regards,
LiveCareer
Enjoyed it; wish fields would suggest more pre-built sentences.
We’re always open to suggestions on ways we can improve and thank you for providing us with your feedback, Eric.
Very delighting experience, thanks for making it so easy and super user friendly, 5 cheers :)
You're very welcome and thank you for your glowing review, Lakshmi.
It's amazing. My resume looks much better than it did before.
Thank you for sharing your feedback and for giving us a great rating.
Good cover letter template. Thank you for your site assistance.
Thank you for sharing your feedback and rating us five stars!
Your advertisement said free printable resumes. You lied
Our website offers a basic access account completely free which allows you to download a plain text version, Lance.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
Was easily able to transfer information from my current resume and make huge improvements.
Thank you for sharing your feedback with us, Kenneth!
Great, it helped me land a job in 2 weeks, and my resume looks awesome now.
Glad we were able to help with your resume, Stephan.
Excellent customer service! LiveCareer was easy to use and so very helpful!
Hi Ashley P.,
We are happy that you found the service helpful. We wish you career success!
Best regards,
Anna
LiveCareer
Excellent service. Was able to cancel my account very easily after I landed a new job! Thank you!
Hi Susan R.,
Congratulations on your new job! We are glad to be of help and wish you all the best!
Best regards,
Anna
LiveCareer
Beautiful work as the resume look great. More concepts
Thank you, Ovye, for sharing your feedback and rating us five stars!
I hate having to do a resume, this site made it so easy.
Thank you for sharing your feedback and rating us five stars!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for sharing your feedback and rating us five stars!