LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Easy to use, great navigation. Excellent selections
Love the prompts. Makes tailored resumes faster with less struggle
Hi Danielle,
Thank you for your kind words, Danielle! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Creating my resume was easy and it looks wonderful
Thank you Sharon! We're happy to hear it!
Did not know it cost money to download but good before that
Thank you, Morgan, for your review!
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I was having a truly terrible time until William resolved the issues with my account
Hi Maureen,
Thank you for that great feedback. It is excellent to know how you feel about our Customer Service chat interface and how were able to resolve your issue. We strive to deliver to you what we do best.
Best Regards,
LiveCareer
The resume builder was fantastic, and I got a job in less than 2 weeks!
Jennifer B.,
Congratulations on your new job. We are glad that you liked the site. We wish your more success in your new career.
Best regards,
Anna
LiveCareer
Easy as pie, multiple choice fill ins were awesome
Thank you for the feedback Melinda!
This has been a great tool! Exactly what I was looking for.
Thank you for sharing your feedback and rating us five stars!
So far my experience has been great, can't wait to see the finished product.
Thank you for sharing your feedback and rating us five stars!
This site will charge you $40 for one resume. I regret ever signing up with them.
Hi Eata D.,
I’m very sorry that you have had this experience with our service. We offer an initial amount for 14 days access, which auto- renews into our monthly service if not cancelled. Customers can create unlimited resume and cover letters for each position they are applying, and there are features to print, email and download. A monthly subscription avoids interruption on the service. Customers can cancel at any time.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. Please email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer
Your templates were awesome. It helped me to get the best out of my resume
Hi Shyam:
Glad to help! We are happy to hear that you had a positive experience with our product and were able to create your resume. Thank you for this for this good review and please feel free to contact us if you have any questions or concerns in the future.
Best Regards,
LiveCareer
Very easy! It also made me think about my important accomplishments that I needed to add
Thank you for the glowing review and your valuable feedback! We're so happy that you meet your expectations with our builder!
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My experience using this resume builder was awesome and will recommend it to others
Thank you for sharing your feedback and rating us five stars!
Awesome! I'm happy I created an account and subscribed for the service..
Hi Urbain C.,
We are so glad that you were happy with our service. We wish you all the best!
Best regards,
Anna
LiveCareer
Made getting a new job very easy... streamlined the whole process
And turnaround was top notch!
Hi Charlie P.,
Congratulations on your new job! We are glad that we made the process easy for you. We wish you all the best in your new career!
Best regards,
Anna
LiveCareer
Easy to use and very helpful in me getting the JOB!
Thanks
Hi Mark D.,
Congratulations on your new job! We are glad to be of help. We wish you more success!
Best regards,
Anna
LiveCareer
The resume builder was fast & easy. Very professional
Hi Renee W.,
We are happy that you found the site easy to use. Best of luck in your job search!
Best regards,
Anna
LiveCareer
The most efficient, organized and powerful resume builder out there.
Thank you for sharing your feedback and rating us five stars!
Easy and fast with interesting options, great job!
Thank you, Rudy, for sharing your satisfaction with us!
The best tool! Wish I would have known about this sooner! Such a great resource and so easy to use!
Thank you for sharing your satisfaction with us, Lisa!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for sharing your feedback and rating us five stars!