LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
This is awesome and super easy to use! Great job Live Career!
Very pleasant. Would recommend to those who need a resume template.
Thank you so much for your review, we are happy to help you always!
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
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Too early to tell, but thanks for asking and following up
Thank you for sharing your feedback and for giving us a great rating.
I'm satisfied using live career service. I hope to get a job with this resume.
Thank you for sharing your experience and rating us five stars, and good luck!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
It was easy to navigate and helpful in working of job descriptions
Thank you for the awesome feedback, Carl!
The suggested entries did not work for me and my position.
Thank you, Vauhgn, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Very easy to produce a professional looking product.
Thank you, Adam, it’s awesome to know how pleased you are with how your resume turned out.
This was the easiest, most functional program ever!
Thank you, Kathy, for sharing your feedback and for giving us a great rating.
Loading is slow and I need to submit my college apps
Hello, Diane. We're sorry you experience this kind of issue. We always want our customers to have the best experience and feel happy with our builder. We would love to see if we can find any solution to your problem, please send us your account details in a private message so we can assist you the best possible way.
They made something I had been dreading- super easy
Thank you, Rana, for sharing your feedback and rating us five stars!
Very convenient. By far the best website I found for Resume making.
Thank you for sharing your feedback and rating us five stars!
Fantastic initial experience, hopefully things will continue to be so.
Thank you for sharing your feedback and rating us five stars!
Easy and intuitive. Time saver with great value! Thank you!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
I love this service!
It's helped me so many times!
Amazing to hear, thank you for sharing this valuable feedback! We're so grateful for rating us five stars and that you're satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Good resume assistance, false advertising from free to so much a month,
Hi Edith B.,
We are glad to be of assistance. However, I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer
Easy to navigate platform + helpful and collaborative content fillers
Thank you, Mark, we're always here to land you a hand!
Absolutely essential resume creator! Don't try to do it yourself!
Thank you for sharing your feedback and rating us five stars!
Absolutely essential resume creator! Don't try to do it yourself!
I liked your sight but it could of been briefer on the job specifications
Thank you for sharing your thoughts, Christy your feedback will help us improve our products and services.
Great looking resume templates and very easy writing process. Not annoying!
Thanks for such a glowing review Karen! We're glad to hear that you enjoyed your experience with us!
Very misleading. Why not just say $2.95 up front instead of saying free? Makes no sense
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for sharing your feedback and rating us five stars!