LiveAuctioneers

I have been a customer of Live Auctioneers for over five years and spent thousands of dollars through their web site with auction houses., without problems. Recently I bid on an auction hosted by Imperial Auction of FL. Since this was an auction house I had never bid with before I was very careful to read their terms and conditions regarding payment and shipping outside of the USA. I saw no problems in their Term & Conditions other than I had to pay Live Auctioneers rather than them directly. No big deal. So I proceeded to register for the auction using my Canadian address. Everything went fine and I was accepted to bid. I bought around $700 worth of goods and promptly paid the Invoice sent by Live Auctioneers. I separately mailed the auction house with shipping instructions. After hearing nothing from the auction house I mailed again after about a week, again nothing. After mailing them a third time inquiring about shipping I was forced to contact Live Auctioneers. On Nov 17 th I got a nasty phone call from Imperial Auctions telling me the don't ship to Canada because they can't get insurance! I don't know what the hell they are talking about as every other auction house in the US I deal with can. I told them so, and if they can't be bothered to learn their own USPS system just cancel the transaction. Joe, (I think that was his name) acted like I was trying to rip him off and told me if I wanted my goods I had better send him a money order and then maybe he would refund my credit card. Since the credit card transaction was made out to Live Auctioneers I know that he can't issue a refund. Blatant lies and an attempt to extort more money.
When I pointed out to Live Auctioneers that they are responsible for this mess since they were the ones who I paid, they stopped responding to me as well. I hope I can get the money back from my credit card company buy doing a charge back.
I will not longer deal with Live Auctioneers who seem to be in league with backwater auction houses who want international coverage but don't have a clue how to deal with anything but their own little backwater, side of the road auctions.

I love to help others out buying from mostly restaurants but in this case its an Online Auction House, liveauctioneers.com. 3 separate times I was approved to bid and although I overbid final price I was denighed winning. I understanding that auctions are govered by when a bid is made and I clearly made these bids in plenty of time, once for $30 the winning bid was only $25. When the first item lost I was upset and asked why the hell I lost, reply was "No reason to use profanity" and I was going to be Banned from bidding for this one infraction. I appologised so later I again bid on something else, also clearly more that the winning bid and lost again. This time I more diplomatically asked why I lost, and got No Response. So I bid on a 3rd item for $65 and the winning bid was $25! I guess I won't be wasting my time trying to bid at liveauctioneers.com. They are not fairly doing business. Last time I reminded them that good auctions work for the buyer and seller. But this company I can't recommend, for anything!

I was participating in an auction by NY Elizabeth on Jan 10th 2-021--one lot came up and it was displaying in red 2K USD. The amount lingered on, and I bid on 2K, but nothing happened and then suddenly the bidding jumped to 17K on the side tab, and then site flashed 18K and that I won it for 18K. I did not ever bid on 18K, and I was completely dumbstruck.

Usually when we click on an amount on this site, the site says "bid has been sent", and then it says "you are the highest bidder", it then exhibits all bids on the side tab. In this case, none of these happened, it did not say my bid has been sent either. Then suddenly said I won for 18K.

I immediately within seconds contacted both the NY Elizabeth and the Live Auctioneers. Explained exactly as above, wrote several emails. Both washed their hands off. Now, NY Elizabeth has put it for collection and collection agency is sending me letters. I have submitted a complaint to Federal Trade commission and consumer protection, as I should not be responsible fo their problems.

I won 5 items in auctions, paid for them and NEVER
Received them. Tried to contact company. Company will not answer phone.

I enjoy the selection of Auctioneers and the quality of the merchandise.
I have received great support from the Staff throughout many years.