Love to do business with live auctioneers. Website is easy to navigate and all auction houses I deal with are extremely helpful and client oriented
All of the items in this lot were in excellent condition. They were well wrapped and shipped quickly. Thank you
This site if full of fake items... crappy site & support, will not tell you origins properly, purposely mislead you...
Made purchase online, and everything went smoothly. Item shipped and arrived quickly. Totally happy!
Hello Ralph,
We appreciate you taking the time to give us a 5-star rating! We look forward to assisting you again soon.
Lhea
LiveAuctioneers Bidder Support Team
The double wedding rings quilt I have bought is a beauty. The Live Auctioneers site works very well and the delivery process is brilliant.
I have nothing bad to say about the options that I find on here, the only thing is to make it a little easier to take back a bid if you need to.
Hello Christopher,
We appreciate you taking the time to give us a 5-star rating! We look forward to assisting you again soon.
Lhea
LiveAuctioneers Bidder Support Team
Easy to use and full of fun! The pictures are what you expect and receive. They inform you when you are successful on your bid. Great to work with.
Hello Ann,
Thank you for your rating! We look forward to seeing you again in one of our many auctions.
Lhea
LiveAuctioneers Bidder Support Team
Do not trust this company they do not deliver what they promise and are true cheats. I will never bid on anything from this company. Buyer beware
I bought beautiful items. The description was accurate and the shipping was fast. Excellent experience. I would recommend.
Hello,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Easy to bid, information complete and to the point, check out simple and the auctioneer Doug Davies is the best.
Hello William,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I have used LiveAuctioneers to hunt down decoys around the world and the auctions as well as the format work extremely well.
Hello Kevin,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
If you like finding new or unique antiques, then LiveAuctioneers is the place. Super easy to navigate.
Hello Thomas,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
Overall not pleased with payments processing and shipping. Only a few auction houses make me come back.
Hello Philippe,
Thank you for your rating! We're happy you had a great experience with us. Thank you for your feedback. We appreciate it so we can further improve bidder experience.
For any questions or feedback, please feel free to reach out to info@liveauctioneers.com
Audrey
LiveAuctioneers Bidder Support Team
I didn't receive tracking number and was completely unaware when delivery would be.! Seller's fee astronomically expensive.!
Hello Brad,
I am sorry to hear about your issues with your purchase. Please reach out to us at info@liveauctioneers.com so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.
Sincerely,
Audrey
LiveAuctioneers Bidder Support Team
Very professional service in every way.
Information about almost all interesting auction, value of items, previous sales etc.
Very easy to deal with love theses auctions lots of good items no matter what you are looking for and quick delivery
Hello Steve,
We appreciate you taking the time to give us a 5-star rating! We look forward to assisting you again soon.
Lhea
LiveAuctioneers Bidder Support Team
LiveAuctioneers is amazing: it allows you to see auctions literally all over the world, and find wonderful things.
Hello Steven,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
No vetting of the Auction Houses they allow to sell, Obvious Fakes being sold from Scam Auction Houses, with no employees listed or any physical address. CEO Phil Michaelson an obvious hypocrite look at his twitter page love the retweeted quote about "Honesty" All the while his business is trolling for new buyers for his auctions houses to rip them off. Phil is this what they teach you at Harvard (ethics 101 haha), how unethical can these auction platforms be allowing this to go on? They make a percent off every bid that goes through them, good luck trying to recover your money when you buy a FAKE ITEM. If your going to buy something at an auction do not expect it to be authentic huge majority is not, its the 3rd largest scam out there and if you do go direct through the auction house not a platform, If the house does not have a physical address, name of persons working there, and only takes debit, cash or wire transfer, run away. Auction Platforms should be held accountable and there should be laws protecting consumers from the fraud they engage in, Where are all the Harvard Lawyers dealing with consumer law and protection?
The best thing you can do is go to a credible dealer pay a little bit more money they are selling refurbished watches they don't come in their original packaging and with no operating instructions they give you a one year warranty card with no phone number and hard to find the company in order to get the number if you complain or try to return an item they do nothing but harass you you are buying refurbished watches it's saying that the one hundred percent authentic and brand new all they do is clean them up a little and make you believe so nothing but problems I'm going to report this company to the better business bureau in my state and as well as in Texas stay away stay away stay away stay away one more thing they give you an estimate OverWatch they say some of these watches are $800 to $1,200 can go on eBay and buy them for $50 and their original packaging and all the proper paperwork this is a b******* company stay away stay away stay away stay away stay away stay away stay away stay away.
I registered and was approved to bid on a coin auction I was excited had MANY bids in put the bids in 5 days before auction when aucti started I could not enter lost all my bids kept getting message over and over to sit tight auction will begin shortly! Called auction house they said live auctioneers was running it they couldn't help Live auctioneers did NOT help and gave no explanation what happened many of my bids were won by one bid over move $5 I couldn't bid again the kicker! Was a " funny back "note I wanted bid minimum $20 5 days before auction said I was the high bidder winning ( I was the ONLY bidder then) got email I lost that too BUT it sold for my bid $20 So I called and asked how nobody bid $25 but I lost she told me "undisclosed bidder on another platform "? Put a bid in before the auction started I said yes that was me! I was the first bid And only bid! Hung up on me that makes me think that possibly some employees are " helping" bidders they know get items for cheap by blocking other bidders I think that would be fraud i bid in good faith Live auctioneers still hasn't given any real why it happened btw I've been a good customer many auctions always paid this auction was bogus Imgoing to file a complaint want it investigated by the state agency maybe they do this a lot to alot of people! I have MANY screenshots to prove what I'm alleging
Answer: Hello Tim and Ted, Would you be able to provide me with your case numbers so that we can provide you with proper responses? Contrary to what you might think, we are trained to handle cases in the best way we can and I would love to see if there so something more that we can do for you Tim!
Answer: Hello, Please refer to our article below for a brief explanation on bid retraction: https://help.liveauctioneers.com/hc/en-gb/articles/24710276255249-How-to-cancel-retract-my-bid Thanks
Answer: Hello Mayer, Thanks for reaching out. Can you kindly email info@liveauctioneers.com once again or provide us with you email. Kristelle is no longer with us. Regards, Bidder Support Team
Answer: Hi Tim, Thank you for reaching out. Can you please email us at info@liveauctioneers.com with your account's email address so we can look further into this. Best, Bidder Support Team
Answer: Hi Russell, Thank you for reaching out. Can you please email us at info@liveauctioneers.com with your account's email address so we can look further into this. Best, Bidder Support Team
Answer: Hi Theresa, Thank you for reaching out. Can you please email info@liveauctioneers.com and provide us with the Invoice number of this transaction or any other details so we can try and mediate a solution. Best, LiveAuctioneers
Answer: Hello, Can you tell me the email address for your account so that I can look up what might be going on?
Answer: Hello, Yes, you can! You just need to set up your free account and you will have access to our entire past sale history.
Answer: Hello, In regards to Authencity, you need to review the item and its description. That should give you most of the information that you are looking for in regards to the piece. If you still have questions after that, you can reach out to the Auction House directly either through the LiveAuctioneers portal or the Auction House's contact information that is on their Auctioneer page.
Answer: Hello, Are you talking about leaving feedback on Sitejabber or for an auction house that you had a purchase with?
LiveAuctioneers has a rating of 2.1 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LiveAuctioneers most frequently mention customer service, credit card and phone number. LiveAuctioneers ranks 166th among Auction sites.
Hello Cynthia,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team