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Listia

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Alabama
1 review
5 helpful votes
Follow Victoria B.
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What is going on at Listia? I have been unable to use my account for about a year. I notified Listia. Why cannot I get them to open my account? I have worked with five or six "helpers" at Listia, explaining why I have been gone, and they have the nerve to tell me they have tried multiple times, that they cannot find a way to reset my password so I can open my account. Can you imagine computer techs that can't reset a password? This sounds illegal, irresponsible and duplicitous. I suppose they have taken my almost 100,000 credits.

Date of experience: November 6, 2017
New Jersey
1 review
10 helpful votes
Follow Amanda M.
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I use Listia.com and I love the site! I have gotten tons of free things with no problems and I have won some auctions I have not received the products but I always got my credits back eventually you just have to be patient. Most of the people on the site are awesome to deal with but just like any site you will have the scammers and the people who don't pay attention to your listing when it says "local pick up only" or "buyer will pay shipping" You get the same type of people on eBay when you offer goods on there. It isn't the site's problem, it is a human problem. I love the site because I get free stuff and get rid of stuff I don't want

Date of experience: April 1, 2012
California
1 review
1 helpful vote
Follow Roz R.
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Most of the stuff you find on Listia, you can probably find at your local thrift store. I wouldn't put it past some people to have done exactly that. I bid and won on a brand new infant neck support, NIP, and when I finally got it, it reeked of cigarette smoke. Unfortunately I had already given the lady her credits before I checked the product. (I know my fault). When I opened the package, the stench that came out of the box was overwhelming. The baby item was saturated in the smell of cigarette smoke. I had to wash the thing four times to rid the smell. She's lucky I left a neutral review and not a negative one. That's just the kind of thing you'll find on Listia. I'm just using up my last credits and will be closing my accont. Too much junk on there... literally.

Date of experience: November 29, 2012
Hong Kong
1 review
4 helpful votes
Follow Oli O.
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All "I love this site" are people employed by listia.com. People should be careful

Why I said it. So many people got suspended. How can this site have any positive feedback?
The people then go back, if you say you are banned member, go bash you saying you have problem mental problem so got fouled. This site staff have to blame members whom they ban. Think how bad listia is. Do not use listia.

Donate money to charity. Listia have to find staff write fake positive feedback. Saying people who write bad must have mental issue. Who really have mental issue people will see.

Date of experience: May 6, 2015
Tom F. Listia Rep
over a year old

In order to protect our good users in our community, we occasionally do have to remove some users if they repeatedly violated our Terms of Service or site rules. But when we do that, they're all notified of the reason(s) why, and that usually happens after they've been warned previously.

Missouri
1 review
15 helpful votes
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I saw a person selling fake coupons, reported them and that person continued selling the coupons. Their reply to me showed no consideration and seemed they did not care to investigate at all. That person continued listing the coupons. However, I list a video game and the listing is deleted, does not seem fair to me. I admit I don't know all the rules but that is because listia's rules are hard to find. I sell on ebay. Their rules are easy to find short plain and simple and don''t have a problem finding their rules.

Date of experience: July 11, 2015
Tom F. Listia Rep
over a year old

Hi Christine,

I'm sorry to hear about that, however our rules state that we do not allow coupons. If another user listed an item that is against our rules, you, as well as others, are welcome to flag the auction so our team of moderators can review it. Each auction goes through careful review when they are flagged, so please know that we investigate auctions thoroughly before they are deleted. All users have access to our rules page on the site. You can view more information here: https://www.listia.com/rules.

Thanks,
Tom

Tennessee
1 review
0 helpful votes
Follow Amanda T.
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Great site
October 10, 2015

I have been a list I an for a while I l love it and think it's a great experience. I offer free shipping on all my items because it just makes less trouble for me. I have given away great stuff and have received great stuff so yeah I love it and recommend them to all my friends

Date of experience: October 9, 2015
Tom F. Listia Rep
over a year old

Hi Amanda! Thanks for the review. We're so glad to hear you've had a great experience on Listia and wish for it to continue for you. Thanks for being a great member!

Oregon
1 review
7 helpful votes
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Trash
April 13, 2017

Use to be. A great site but its trash now you need millions of points to get something and listia has made things harder and harder now it's about them making money and picking thare favorite seller some of the sellers can sell stuff that against the rules but other sellers are not allowed to which is bull because there not even fallowing there own rules

Date of experience: April 13, 2017
Colorado
1 review
13 helpful votes
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Uggg
May 4, 2016

So first off, the stupid surveys never work! Only rarely am I able to get full points, or any points in that matter. The surveys always ask for personal info like emails and addresses. Even phone numbers sometimes! I have been scammed on credits as well. Some survey options say that all you have to do is enter your email and credits will be rewarded. Well guess what, I have done that and haven't gotten the credits but instead I have gotten tons of spam emails from thoes so called surveys! It's far to difficult to get credits because of the stupid surveys and app downloads. They should just have all video stuff so all you have to do is watch an add or whatever and earn credits! It's pissing me off! Not to mention the fact that they keep expired surveys up so when you click it, it doesn't work and they should just give you the credits anyway because it's no fair advertising that you will get credits if you do this survey or this slide show thing but they don't even work!

Date of experience: May 4, 2016
Tom F. Listia Rep
over a year old

Hi Chelsea. I’m sorry to hear about the inconvenience you’re experiencing with the surveys. If you haven't already, please submit a support ticket specifying which survey(s) you’re not receiving credits from and how many credits it was for. We will do the best we can to assist you.

Pennsylvania
2 reviews
9 helpful votes
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Scammers!
May 10, 2017

They suspended bidding on my account because of their own error. Someone won my bid then put in a dispute saying they never received it. Then they said it might have come but i didn't check my mail in 2 weeks. Listia gave them credits back and suspended my account. I got it fixed then i was suspended permanately from bidding. They never told me so I put many items on and when I found out I asked to either use my credits or monetary equivalent. They never responded and when I threatened legal action they put a phony listing up under my account then shut me down and kept my credits. I had over 4 million credits I lost out on so they basically committed fraud and theft. Warning, ripping a lot of people off.

Date of experience: May 10, 2017
Tom F. Listia Rep
over a year old

Hi Robert. We're glad to hear you've sold items and won items for your collection. We love hearing great feedback like this and appreciate you sending in a positive review :)

Florida
1 review
7 helpful votes
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I have been listing and selling, and buying. I had 95% great people. I have received everything I have won. Some of which were rather valuable. When you are dealing with the mases it is unfortunate but there is bound to be some bad experiences. I have had a few unpleasant experience with rude people, but that is not the majority. I do think the moderators of the site should do a better job. None of this negative stuff would be tolerated on Ebay.

Date of experience: October 5, 2012
Florida
1 review
5 helpful votes
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Scan web site
June 3, 2016

I sold many items and I have 9.731.200 credit all the items that I sold and I had paying all shipping for seller and listia never pay my credit. My alert is for buyer that want to sell on listia "be careful they never pay for you.

Date of experience: June 3, 2016
Tom F. Listia Rep
over a year old

Hi Daise. We're sorry you are unhappy. We would love for you to clarify what you mean by "be careful they never pay for you". Please submit a support ticket regarding your issue and concern and hopefully we can make things right for you https://help.listia.com/hc/en-us/requests/new

Washington
1 review
10 helpful votes
Follow Jenni W.
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I use Listia.com and I love the site! I have gotten tons of free things like a necklace, earrings, mtg cards. Most of the people on the site are awesome to deal with but just like any site you will have the scammers and the people who don't pay attention to your listing when it says "local pick up only" or "buyer will pay shipping" You get the same type of people on eBay when you offer goods on there. It isn't the site's problem, it is a human problem. LOL Anyhow, I love the site because I get free stuff and get rid of stuff I don't want... pretty much a win-win for me. :D

Date of experience: June 15, 2011
Kentucky
1 review
14 helpful votes
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Ive been on a few months. I offer free shipping because people dont bid much.of they have to pay for shipping. I use to watch the videos giving me 40 credits but now they quit giving me. Credits. For that and then tried finding other free credits that wouldn't spam my phone like games downloaded or stores and would complete and no credits given. When we go in the minus cause we pay for shipping then try and get some free its not fair that we dont get them. When we want to lost for more. Credits then listia takes so many which should be lowered. I pay for shipping and want more free videos or something like the slideshows that wont harass my phone or if i download and check. Out a game for. 2000 credits id like to. Get it
Overall have loved it and a blast.

Date of experience: June 2, 2016
Tom F. Listia Rep
over a year old

Hi Tina. Thanks for the review. We're sorry to hear that you haven't been receiving your credits for watching videos. We'd like to take a further look into your account and see why this is happening. If you haven't already, please submit a support ticket and we can try to assist you there https://help.listia.com/hc/en-us/requests/new. Hope you continue to have a blast with us!

Oregon
1 review
1 helpful vote
Follow kristi r.
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I have been with Listia since December of 2013, I don't agree with all the rules that listia has like auctioning off digital items such as a picture of a ps3. Who wants a picture of a ps3 when they are selling things to get credits to buy stuff and then find out its a only a picture... Ya that made me angry although I never fell for that a lot of people did. I have gotten a lot of cool items on here like eos chapstick and a new wallet and purse and all sorts of awesome things but I have also auctioned off a lot of items and have spent nearly$ 300.00 on shipping my items out to winners, so overall im not sure if I am winning or losing. I have expressed my concerns to listia and never really received a response only a listia administrator saying my issue was solved! Although I have always been granted my credits back when someone did not wanna send the item I won!

Date of experience: February 4, 2014
Iowa
1 review
2 helpful votes
Follow Sherry D.
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Well I bid on several auctions and never won. What got me is when I had a maxium bid of 1109 and the item sold to SOMEONE ELSE at 578. It said I was out bid. I put in only 1 bid and put my maxium price because I knew it would bid up to that for me automatically. I contacted customer support with no response. 6 emails later and they will not return any emails. I cant close my account... I have 6 auctions that I tried to delete but finally gave up and said on my auctions what was going on and not to bid and no item will be sent. This is the WORST website EVER! I even signed up for their bonus programs to get "free" credits and never got them but have contracts now with columbia house dvd, and several book clubs but still no credits. GARBAGE!

Date of experience: January 23, 2012
Virginia
1 review
3 helpful votes
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I have used the site for 2 years and the administrative responses are usually automated and don't help solve the issue when the disputer/other party is clearly breaking the rules.
I had one buyer not pay for shipping and even though the rules clearly state that the seller will get to keep the credits in a case like that they refunded the winner.
Another case was a buyer claiming he received a wrong size item and wanted a refund. I submitted a ticket with evidence showing that the size ring i sent (which the buyer also stated he received) was indeed the correct size.
Instead of requesting a photo from the buyer to prove he received the wrong size or give the seller an opportunity to send the correct size they asked the buyer to return the item.
What if everyone was to file a dispute stating they received the wrong item and provided no proof? Sellers pay money for shipping and supplies and lets not talk about the wasted time and effort answering questions.

Date of experience: November 30, 2012
Illinois
1 review
23 helpful votes
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Every company has a hayday and then eventually they crash.

There is a new currency in town - XNK. Does everyone hate it? YES
Is it being falsely advertised on LISTIA? YES
Did I loose money on a FREE site? YES

$0.******* USD
Listia advertises the wrong conversion rate and the bottom just fell out on the market. My money is currently on hold and I am sitting on old credits worth nothing and no way to get out. No one sells good things anymore and this was the final knife in the company. They are done.

I'm out and I'm a 100% feedback seller with over 8 years of experience. Get out now.

Date of experience: March 15, 2018
New York
1 review
6 helpful votes
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At first I loved Listia, I was able to get rid of some things like guitar templates and help people to get started on DIY guitar projects, and in return I could find video games and movies to bid on. Then out of no where, about 4 months ago or so, they changed some rules or something, and now I am no longer able to post my template auctions. Thus I am no longer able to earn any credits to get new stuff. Quite sad.

BishUncool

Date of experience: April 7, 2015
Tom F. Listia Rep
over a year old

Hi Bish U.,

Thanks for your feedback. We're sorry to hear that you no longer are able to list certain items on our site. Any and all changes we make on the site are carefully decided on and with the community and users in mind. I'm sure there are plenty of other things you could list on Listia and, in turn, you could continue to win video games and movies. Thanks for being a member. We hope you can continue to use our site.

Sincerely,
Tom

Wisconsin
2 reviews
11 helpful votes
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This company has turned into a complete joke. Guess they brought their own downfall and I feel sorry for the employees since its only the big shots that are reaping the negative side affects. Want a better place go to swiftdemand same thing but better https://www.swiftdemand.com/?referred_by=007swiftdemand

Date of experience: May 6, 2018
Ohio
1 review
1 helpful vote
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Been on the site for just short of a year... didn't do much the first several months, busted my butt for two of it and just visited it occasionally in recent months. Ok site... NOW, I have about 1/2 million credits on my account for selling things, yesterday - with no warning, or otherwise, got an email saying my account was suspended permanently! They are not responding to tweets, emails or posts on FB or their blog.

So they have in essence stolen 465,000 credits, at a redemption value in their rewards store of 1000/1... $465+

BBB complaint and lawyer is next... they need to be shut down PERIOD... it's not the first time they've stolen from me, not to mention the `1000s of credits never gotten for doing surveys, offers, etc.

Date of experience: November 5, 2013

Overview

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 165th among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67