LinCare

Talk about a miss management lencare u are it. After being on oxgen for 23 years lencare is trying to take me off. I'm on 4lpm at night. Plus im a retired welder from Michigan. But now im in Florida they think its a miracle I'm all better now. Lol like i told them sign me a paper that I'm all right and I'll go back to work. But not welding I'll do otr pulling a 53 foot trailer and when i pass out on 75 doing 60 with 70 tons its going to be a mess. Then my wife with that paper you signed she will go to morgen and Morgan law office and there will be no more lencare anymore. Lmfao

Dealing with Lincare has been one of the worst experiences in my 30+ years as a patient. They have failed to respect the contract which I signed when I picked up my CPAP equipment, and added a variety of charges which were not presented to me. They have bombarded me with a variety of fees and did not even mail invoices to the proper address. When these were not paid (since i had not received them), they referred me to collections. They could have easily located me.
I have never encountered this level of greed and deceit during my three decades of working as a physician. This company is disorganized, unethical, and entirely incapable of identifying and rectifying their errors. I have paid them and zeroed out my account twice, only to receive phone calls and invoices asking for more payments. I have given them confirmation codes which they claim they cannot track down. By all means do your best to stay away from this company - you will lose your shirt with these folks. And for some reason the better business bureau has been unwilling to take action. That's probably due to their well-funded lobbyists, who unfortunately donate to our representatives. This seems to have somehow kept them out of trouble. But the Internet is more accurate - do yourself a big favor and find other companies for your health needs.

My daughter requires medical equipment and they would not deliver without payment up front, so of course I paid. Two months later they randomly billed my account again, causing overdrafts. After many phone transfers, non-returned calls, they finally told me that their computer says they only billed once, so sorry about my luck. I took precious time away from my ill daughter to find the needed information. Needless to say they uphold the BAD REPUTATION OF THESE TYPE OF PROVIDERS and I am still trying to get my money!

If I could give zero stars, I would. My grandmother utilized their oxygen supplies for less than 24 hours before being admitted to hospice. We immediately notified Lincare that we no longer needed their supplies, as hospice would provide all oxygen needs. Upon her passing 2 days later, we again notified them, and again requested that they pick up their equipment. We are now 5 days after her passing and they still have not picked it up. But what's worse is that they continue calling us about the oxygen, apparently having made NO notation on the account that the patient, my grandmother, has passed away. So, my poor mom has had to tell them almost daily that her mom has passed. Wow. Talk about insult
To injury. You would think that someone over there could make a simple notation that the patient is no longer with us so as to maintain some semblance of decency and/and sympathy. Now they call again today, and we explain again today that she is gone. But now they want to let us know that we will be billed for a full month of service, when in fact we utilized their service for less than 24 hours. We have had their equipment at our home for less than a week, pleading with them to come pick it up for the last 6 days, so we don't have to keep seeing it as a constant reminder of her passing. This business is so poorly run. The customer service is non-existent and bordering on harassment riddled with stupidity and insensitivity. Please, if you have ANY choice other than this one, choose someone else for your oxygen needs.

Lincare has been providing my oxygen needs for years now an I can't say enough good things about them. The staff is amazing, caring, so helpful. I'm so glad to have them in my area.

I'm in my mid-70's and my doctor ordered oxigen for me after having pneumonia. A machine was delivered that I used at night, as well as a small tank that I could wheel around. When I went to order oxygen for the tank, I was told they couldn't refill it because it wasn't authorized by my doctor. It was! But, they billed me for having the tank previously, instead of the insurance company. After many unsuccessful phone calls, I sent the equipment back.

I contacted Lincare about the recall for my Philips CPAP machine that they sold me, but they did absolutely nothing beyond passing the buck to the manufacturer. Lincare is a billion dollar company and they could have given me a new CPAP machine and then settled with Philips for any out of pocket costs, but instead they decided it's not their responsibility, despite the fact that they are an authorized dealer for Philips CPAP machines.

Unfortunately, I live in the backwater of North Florida where this kind of horrible service is commonplace. My mother lives in Fort Lauderdale and got a brand new CPAP machine delivered to her 1 day after contacting her medical device supplier.