Lilicloth

Website is easy to use with a wide and imaginative product selection. Quick checkout process is appreciated. Products all come wrinkled and ironing is needed right away. Labels show images for product care that I did not understand, so I had no idea what they were telling me. Called customer service and was pleased with quick response. "Iron the clothing or use dry cleaning" I was told. I would NOT have bought this clothing if I knew dry clothing was required and I do not have an iron. Washed in cold water and gentle cycle, then dried in low heat. All came out just fine.

My Oder was enough that I should have had free shipping. Throughout my checkout it said free shipping due to amount over $, after putting in my payment details oh look the price jumped up because they added a shipping cost. This will likely be a last order. Not impressed, a little bit of false advertising going on there. Despicable behaviour, and to top it off one of the items was damaged.

This is my first order; went smoothly. Doesn't deserve to be called a sweat shirt. Not decent to give as gifts. Paper- thin cloth. Nothing more than a cheap t-shirt with ridiculously long sleeves. Will never order from this site again.

Very good, but a bit overwhelming for my first time. Easier next time, I'm sure! It was hard to get complete tracking information, and delivery took longer than expected, but I am very pleased with the products I got. Thank you!

Clothing is of an inferior quality being made from cheap synthetic material. Pictures look great but don't expect your clothes to look like them! All clothes fir poorly as well and are generally to small and shrink! I did order 10 items and have retuned 7 months ago! My refund has NOT happened. Despite my following up and emails never being responded to, there is still no refund! I have definitely learnt my lesson on purchasing from China! Do yourself a favour and don't waste your money!

Was excited about my order but very disappointed when they came. Dresses print was blurry and washed out, t-shirts length short and sizes varied for all items, even though I checked size measurements before ordering. Then found out returns have to go to China. Very disappointing!

My daughter is happy with her new dress bought online here, she loves it so much that she does not want to take it off. I'll probably get something else for her and surprise her again. Good job on quality materials.

Easy enough with good choices would be one way to say it. I think they have a pretty decent selection of clothes and once I realized where they came from honestly I expected junk but was pleasantly surprised. Clothes ran true to size in my opinion.

Blouses leave a lot to be desired. Materials are cheap, poorly made, colours are nothing like their pictures, sizes are off, sweater feels like
burlap. Overall I am totally disappointed. Sorry for the bad review, but, I expected more from a Canadian company.
V. J. Shaw

Ordered size small on all tops. They were labeled small but definitely not sized to U.S. standards. I would have returned except they were final sale.
Materials looked nothing like the pictures shown. Glad I didn't pay more than I did. Definitely looks cheap. Will never order from them again

Products received are not like the ones pictured on website. Buyer Beware! Very poor quality, and thin cheap material used- not at all like what is pictured on website. Very deceptive business practices. They will not accept all items you want to return and then it will cost you a fortune to send them back to China. This company is not even worth a one start rating.

I bought a shirt as a Christmas gift and it arrived on Dec. 9. It was too small for the recipient, so I contacted Lilicloth on Dec. 26 (17 days after arrival) because I wanted to exchange the shirt for a larger size. They don't do exchanges, only returns, which is fine. However, their return policy is 15 days. Period. They refused to take back the shirt even though I was going to buy another. I replied again, trying to appeal to their sense of fairness or reasonable behaviour, but they still refused. So for the sake of 2 days, they've lost any future sales from my entire family. Congratulations! Other products that I also bought from them are relatively poorly made and the sizing is way off.

Everything was fine throughout the ordering process until I placed the order. First it took a long time to fulfill and second the updates were non existent. Simply thanks for the order and we'll let you know when it ships. Nothing upfront about lengthy lead times. That would have helped to temper my expectations.

They took my money and never sent items. Customer service gave me two different fake tracking numbers, both show item never delivered. They first claimed that it was delivered, then said they were waiting for it's return from Chicago. I live in Hawaii. That was over 7 months ago. Each time I contact customer service, they say I should be patient, that they are still waiting for the package return to them in order to give me a refund I know it will never happen, but get great pleasure in wasting customer service time nonetheless, in hopes that in some little way I can contribute to their company's demise. Let's hope karma is real!