Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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I found the sizing to be off, my usual size did not fit. Had to re-order two sized up! Takes a while to receive product. Cute designs.
A weird tee shirt it's called a Sweatshirt. One buys sweatshirts larger so other shirts, (like turtlenecks) fit under them. So I now have 2 tee shirts that don't fit.
It was lovely, now we just have to wait and see if the sweatshirts actually fit
Delivery was way late. No notice of how long the order would take. I wanted the products I ordered, but very little communication of order or delivery date.
Nothing is worth the wait...I was expecting to give this as a xmas gift.2 months is way too long to receive.(.Ck. Out Amazon and other sites.) For 9.99 shipping I expect better delivery service.
Thank you for your feedback and sorry for the delay. The delivery time might be affected due to the high peak season of the courier recently.
Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and try to optimize the delivery issue.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!
2 Weeks is way too long to rec. My gift...(.Ck. Out Amazon and other sites.) For 9.99 shipping I expect better delivery service.
Love your sweatshirts. I bought two for me and one for each granddaughter.
Website set up very good. Up front detail regarding long lead time for transportation could be more clear. Missed Xmas, made a Birthday. All worked out okay.
Good quality material. Cool shirt, very satisfied with the product. I think the shipping cost was high, considering the time it took for delivery.
The pages were easy to navigate and the graphics were good.
Great items, very slow delivery, only disclosed "after checkout."
Just wish there were plus sizes. The items take forever to arrive.
It was easy to order, but I'm not satisfied with the shirt. I would like to return it. Sleeves were not long enough, I did not like that nothing was hemed. It was too large. The saying was GREAT. The material was ok. I got it for my sister for Christmas and she was not pleased. I would like to return it.
Ordered a medium "cat" shirt and it too big. Ordered another in small. It was still way too large. HAve given both away and given up on Lilicloth.
Sorry for any inconvenience caused.
Size of items from different suppliers differ. You may check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!
I love the cute sayings on the shirts. I bought shirts for my husband and me and several family members. They were quite a hit. They made great Christmas presents and the price was in my price range.
Great clothes loved the merchandise, had no problem getting my things
Good price; sweatshirts look good and the messages are very funny
It was easy to purchase. I wasn't sure when my order was coming for some reason. The size I chose and received was smaller than I expected.
Too much for shipping!
Will not return for any more business.
I ordered these items in December in a 3XL, they are arriving as S which won't fit anyone. Hope you don't change this order on me also. This time I received the correct order.
Amazing choices!
I love the shirts, but will not order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Your order was delivered to your mailbox. The delivery time might be affected due to the high peak season of the courier recently. We are sorry for any delay.
Normally a notification email would be sent to you when the package was shipped. If you did not receive it, please try to check your spam.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!