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LiliclothReviews 6,865

4.0
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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

Instant Feedback

96,083 reviews
Maine
1 review
0 helpful votes
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Disappointing and unsatisfactory.
February 18, 2023
Updated review

For some reason my initial order failed. I reordered a Tshirt to give as a gift. I ordered an extra large for a man who wears a large. The shirt does not even cover his torso. It is too tight and too short. He will not be able to wear the gift. This is disappointing.

Date of experience: January 19, 2023

For some reason my initial order failed, days ago
December 15, 2022
Previous review

For some reason my initial order failed, days ago. So it was a bit discouraging today to learn that the shirt was never ordered. I'm hoping it comes soon.

Date of experience: December 15, 2022
Ohio
1 review
0 helpful votes
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Wooden spoon
January 19, 2023

Happy so far Very funny and cute tshirts. I will be ordering again in the future.

Date of experience: January 19, 2023
Maryland
1 review
0 helpful votes
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Christmas gifts
February 18, 2023
Updated review

For christmas, please ship asap

Order came in numerous pkg.one was wrong size and up to a month to receive.

Date of experience: January 19, 2023

For christmas, please ship asap
December 16, 2022
Previous review

For christmas, please ship asap

Date of experience: December 16, 2022
Maryland
1 review
0 helpful votes
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Easy to search
January 19, 2023
Updated review

Easy to browse, order, and pay.There seemed to be a shirt for anyone.

Date of experience: January 19, 2023

Easy to browse, order, and pay
December 20, 2022
Previous review

Easy to browse, order, and pay.

Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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Ordering
February 18, 2023
Updated review

Long time to receive product- almost a month - way longer that stated.

Date of experience: January 19, 2023

Hopefully shipping will arive in time
December 20, 2022
Previous review

Hopefully shipping will arive in time-

Date of experience: December 20, 2022
Pennsylvania
1 review
0 helpful votes
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Sisters
January 19, 2023

Will be back. Love the shirts, prints, pictures, and colors.

Date of experience: January 19, 2023
Florida
1 review
0 helpful votes
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I was disappointed in the turn around time from ordering to receipt of goods..

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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You'll Find it Here :)
January 19, 2023
Updated review

Great selection for every occasion and person in your life!

Date of experience: January 19, 2023

Typed in search and found items quickly
December 20, 2022
Previous review

Typed in search and found items quickly

Date of experience: December 20, 2022
New York
1 review
0 helpful votes
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50-50 happiness
January 19, 2023
Updated review

Packaging and speed of delivery were great. One item was fine, the other was unfinished - unsewn around armholes and at bottom. Poor quality.

Date of experience: January 19, 2023

(nothing of note)
December 20, 2022
Previous review

(nothing of note)

Date of experience: December 20, 2022
Ohio
1 review
0 helpful votes
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Nice product - Really long lead/delivery time
February 18, 2023
Updated review

When purchasing this, it was not clear that this was a custom ordered item. I was under the impression that this was an in stock item. The quoted processing time was 5-7 business days. After following up at 10 business days, I was told that the item was delayed and that I should expect another week of processing before the item was shipped. Also the sizing runs small for USA persons. My wife can normally wear a L in this type of shirt, ordered an XL so that it would fit big. Needed XXL for it to fit big. All in all, the product was fine, but fits a bit smaller than expected.

Date of experience: January 19, 2023

Expensive shipping
December 20, 2022
Previous review

Expensive shipping

Date of experience: December 20, 2022
Texas
1 review
0 helpful votes
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Shipping 3x the price of the item took 6 weeks to arrive
February 18, 2023
Updated review

Email entry should be all on one page. I had to change pages 7 times to enter mine. Deleted Lillicloth!

Date of experience: January 19, 2023
Miss W. — Lilicloth Rep
over a year old

Thanks for your support. Your feedback is very important to us.

Next time if you encounter such problems, it would be very much appreciated if you can take a screen recording and email us. It will help better locate the problem and get it fixed.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Stay safe and have a good day!


Email entry should be all on one page
January 12, 2023
Previous review

Email entry should be all on one page. I had to change pages 7 times to enter mine

Date of experience: December 13, 2022
Australia
1 review
0 helpful votes
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Very easy pages to use, scrolling through the items on offer was fun and it was easy ordering too.

Date of experience: January 19, 2023
Illinois
1 review
0 helpful votes
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Shipping was a pain
February 17, 2023
Updated review

My overall complaint about this experience was how long it took for the merchandise to reach me. I ordered a week before Christmas, and although it was unreasonable to expect delivery by Christmas, I did think I would get it before the year ended. But it turned out to be 2 weeks into the new year before my stuff showed up in a Sunday delivery.

Date of experience: January 18, 2023

I wish I had a choice for expedited shipping
December 18, 2022
Previous review

I wish I had a choice for expedited shipping.

Date of experience: December 18, 2022
Arkansas
1 review
0 helpful votes
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Not pleased
February 17, 2023
Updated review

The size was too small and it's a hassle to send back

Date of experience: January 18, 2023

Easy and convenient
December 19, 2022
Previous review

Easy and convenient

Date of experience: December 19, 2022
Florida
1 review
0 helpful votes
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Shirt for Christmas
February 17, 2023
Updated review

I ordered this shirt for a Christmas present well before Christmas. Christmas came and went, no delivery. Correspondence from Lillicloth was nonexistent at best. Package was finally delivered January 17th.

Date of experience: January 18, 2023

Nice selection
December 14, 2022
Previous review

Nice selection

Date of experience: December 14, 2022
Utah
2 reviews
0 helpful votes
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I ordered 3 shirts from Lilicloth, November12, as gifts for Christmas. I wanted to make sure they arrived on time. They shipped quickly, arriving Dec. 6th and I wrapped them and waited for Christmas. Two of the shirts fit perfectly and are indeed quite nice shirts. However, the third one did not. The cut is not correct for a XXL shirt, it is straight and the sleeves are very small around. The shirt ended up being too small, I just barely found out, and was anxious to exchange it for another one that would fit. I found out there is no phone number to contact Lilicloth, and the online chat is at first a robot, then a chatbot. So the chatbot told me that I can't return it because it is past the 30 days, then the chatbot tells me that actually the return policy on that shirt was really 15 days, so sorry. "please so kind understand" this is a horrible policy - Especially when dealing with the holidays! Very Very frustrated with their lack of customer service

Date of experience: January 17, 2023
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Stay safe and have a good day!

North Carolina
1 review
0 helpful votes
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Better than expected
January 17, 2023

Shirts are a pleasant surprise, better quality than expected.

Date of experience: January 17, 2023
California
1 review
0 helpful votes
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Great items!
January 17, 2023

I loved most of your items but none are made to fit me! I bought for family members! I gave a 3star rating simply for the long time receiving my items AND they were staggered in receiving each item with spacing the items received!

Date of experience: January 17, 2023
Louisiana
1 review
0 helpful votes
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Nice product
January 17, 2023

For mu daughter, she seemed to like it. Was a valentine's gift

Date of experience: January 17, 2023
Florida
1 review
0 helpful votes
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Everything I've ordered has been perfect. Good quality, soft fabric and doesn't fade.

Date of experience: January 17, 2023

Quality & Fun!
September 16, 2022
Previous review

The quality is great, the material is soft, the sayings are amazedly funny yet true. Great job! They do fit a bit small for the size indicated..

Date of experience: September 16, 2022

Beautifully Funny garments
August 20, 2022
Previous review

Beautifully Funny garments. Good quality too!

Date of experience: August 20, 2022