Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Quick and easy! Very simple process. The selection was great and the prices were very reasonable.
Lots of selections... arrived before promised. Shirts were really cute. Ordered extra big because I read your stuff runs small but that turned out to be incorrect so now I've got a super huge shirt... Hopefully it will shrink some in wash.
It would be convenient to be able to describe the item that you are looking for. Lao the sizes seem to run a little small.
It would be convenient to be able to describe the item that you are looking for.
Lots of choices and easy to view products.
Every time I go on your site the pricing is different and you deduct money off my total for a free gift i dont even want, then shipping price changes to more when i remove an item, then the $10.00 off for purchase over $ amt doesnt even apply! Free item never came.
Every time I go on your site the pricing is different and you deduct money off my total for a free gift i dont even want, then shipping price changes to more when i remove an item, then the $10.00 off for purchase over $ amt doesnt even apply!
Shipping and handling is toooo high!. Get rid of s&h or make it very low. It also took a very long time for the shirt to come considering the high s&h!
Very easy, shipping took awhile but the hat is very nice.
Great experience with ordering and the product that I received
Simple and Easy but will never order from you again.
Great shirts, great site, great pricing.
Shipping is a bit slow, but worth the wait.
Love the fabric. Love the construction quality. Love most of the colors. Sometimes the red appears faded, not bright.
My favorite shirt is the bright red plaid with the cat appearing to nestle in wearer's arms. No fade, no wrinkles!
I like the reminder that I hadn't completed the purchase. I especially enjoyed the coupon code! Thank you for treating your customers well.
It's been easy but very slow. I would not use Lilicloth if there were any sort of deadline such as birthday or Valentine's Day.
It's been easy & that's a good thing.
Product size ran larger that marked. It took 3-4 weeks for delivery. Couldn't change sizes once in cart.
Couldn't change sizes once in cart.
Easy as pie. Nice site. Great delivery, will use it again soon. Thanks for the wonderful experience.
Fairly efficient but delivery took a little while.
It took a while to get the items I ordered and they were a bit more expensive than I initially thought but not the fault of Lilicloth it was a website spoofing them called Kong. The items I did receive were of the best quality and exactly what I ordered.
Great deals. Haven't received anything yet but I will up date as soon as I can
The website choices are extensive, almost overwhelming. However, I do like the variety and diversity of the product line.
Long wait for product to arrive. Inconsistency in products.
Two items were ordered at the same time, to be delivered at the same time. This changed to the order being separated. Both items arrived eventually extremely late.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused. The processing time for two items were different and thus we split the order and ship one item faster. Unfortunately, shipping got delayed somehow and the first product got delivered late. We do apologize for this issue.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!