Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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I bought several items all the same size and some did not fit tried to return them but they told me to keep them and offered a small amount for a refund, which I declined
We ended up settling in a larger amount
Will not shop with them again
Shopping is always easy
Looking forward to receiving goods
Your procts are reasonable but once in awhile a product slides through with poor attention to sewing. Since the items are reasonable I can't really afford to return the item and will repair it for myself. Many items seem mislabeled for size. While one shirt is an xl and another one says medium and both fits me, the next shirt may say xl also but would fit my large husband. Is there a sizing problem I should understand that is different tha what is stated? I really do like what I received but am confused how I get such variety and never know if I will get to wear or give away what I have ordered.
Wish you had more leggings. Everything offered has holiday themes, but is limited in leggings.
It was not the easiest site to track where I had been esp with the final purchase process. You almost lost me and all the items I was purchasing due to lack of direction and finding the site overwhelming. Sizes were variable when comparing the clothing. One shirt labeled XL was more like XXL while a "large" in another style was really a medium size. This makes me pause regarding ordering more clothing in the future. It didn't make sense to return the items as I could not be sure what size I would receive for an exchange. Some of the clothing was beautiful, well made with good fabric. Many of the tee-shirts were made of very lightweight material which is questionable regarding their' life expectancy.
Good selection and pleased with what I received. I am still waiting for one part of my order to arrive, however. I am hoping it arrives soon.
Love your shirts! I really do!
Made me smile! And they fit!
So far, looks good. We were concerned that the shirt size may have been selected as top large but it was just right. This gift shirt had a phrase printed on it that was just too perfect for the new owner!
What a wonderful sweatshirt and a great gift for my #1 woman! Ordered blue, received brown.
It will be a gift. Hopefully the XXL marked size 14 will be accurate.
I loved my last purchase i hope i love this 1 as well
I think the shipping charge is to high, but i love the mterial of the shirts
UPS delivered one order to someone else. I ordered a replacement item as a gift to be delivered to a different address. This time, the item was delivered to me, and not the gift recipient. I will not use Lilicloth again.
UPS delivered my order to someone else.
Everything I ordered was WAY TOO BIG--but they are MUCH SOFTER than I expectted. How should I feel? Good or disappointed? Well I'm happy to be 118 pounds but I can swim in the L and XL clothes I bought. Luckily I have a daughter who could fit them; but the question is, "Will she like what I give her?"
The sizing chart is wrong and they will refund at your shipping cost. Waste of my time and money. Clothes aren't all that either. Material is cheap so don't do it
I ordered 2 t-shirts from this company. One was of good quality and what I expected. The other was of very low quality, had in finished seams in the arm and bottom of the shirt and the collar was cut all ragged. They said they would not give me a refund because the shirt was just like the picture in their catalog. Not true at all. CUSTOMER SERVICE NUMBER # Ｅｉｇｈｔ FOUR THREE 474 ZERO EIGHT THREE 6 customer service was on point with helping me throughout my exchange. He kept up to date with me throughout the whole process, even when my package was delayed. I was informed and he answered all of my concerns properly and efficiently. Thank you for all your help, I feel very confident that when I ordered again
Product is good, but delivery time is too long time.
Love the tee but the delivery time was WAY excessive! I'm used to Amazom same or next day service!
I wanted to get my mother and her husband something they would always remember and use so I came to lilicloth. The prices are amazing, the quality of the shirts are awesome in the words of my mom's husband "They are perfect". No holes no unfinished decals and no holes reported.
It was quick to find what I was looking for and great prices too.
Great product. Girl Friend loved it. The t-shirt size was perfect.
Was very easy to order and ship to another location.
Web site too busy and too fast to resetThe shipment came in different packaging...but was much too late for use as Christmas gifts...even delayed giving. The order was incorrect sending 2 of one shirt and not one I wanted. I texted/talked with customer service and while they were very cheerful they were not able to help me get me order in time for the party. So while I like the prints you offer I'll not order again. And please block the literally 100 of ads cover my screen everyday. Thank you for the opportunity to express my dislike of your with your services.
Web site too busy and too fast to reset
Hard to get wrinkles out hard to get wrinkles out,hard to get wrinkles out hard to get wrinkles out
Successful but complicated. I'm happy with the product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support and sorry for the inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 12-15 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!