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LiliclothReviews 6,865

4.0
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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

Instant Feedback

96,083 reviews
New York
3 reviews
0 helpful votes
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Not happy!
March 3, 2023
Updated review

Having to wait almost 2 months for an order is not acceptable I had to contact you numerous times for a status - you never reached out to me to let me know of the delay.

Date of experience: February 1, 2023
Miss W. — Lilicloth Rep
over a year old

Sorry for the delay! It's our peak season and the stock is not enough. The supplier is making items in bulk and it takes a bit longer to get your order prepared.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.

Stay safe and have a good day!


Pages load quickly and checkout is easy
December 15, 2022
Previous review

Pages load quickly and checkout is easy. Only thing I don't like are the multiple emails and texts about items in shopping bag.

Date of experience: December 15, 2022
Canada
1 review
0 helpful votes
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Tee shirt purchase
March 3, 2023

A great selection of product, depending on the quality and speed of the delivery, I should likely buy more. It would help if the material and quality of the shirt material was described

Date of experience: February 1, 2023
Rhode Island
3 reviews
0 helpful votes
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Just what I needed
January 31, 2023

Ithought the shipping was to high. The discount takes the price down to make it affordable.This custom printed shirt was perfect!

Date of experience: January 31, 2023
New York
1 review
0 helpful votes
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Both the quality and send time were all I expected
January 31, 2023
Updated review

The shirts were well made and easy for people to read. The funny text was actively funny, and the very clear text split between people who clapped and those who called it rude and offensive. Perfect! That one I will be wearing for 18 public competition matches.

Date of experience: January 31, 2023

PayPal didn't seem to respond
January 31, 2023
Previous review

PayPal didn't seem to respond

Date of experience: January 1, 2023
Florida
2 reviews
0 helpful votes
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Good price good product good shipping
January 31, 2023
Updated review

Good price good product good shipping, good price good product good shipping.

Date of experience: January 31, 2023

No complaints
January 1, 2023
Previous review

No complaints

Date of experience: January 1, 2023
Minnesota
2 reviews
0 helpful votes
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Loving Cats and Loving Reading make a great combination!
January 30, 2023
Updated review

Very cute t-shirts! The process for purchasing one went smoothly even though
I live in America!

Date of experience: January 30, 2023

Love the product and fast purchasing process!
September 19, 2021
Previous review

Love the product and fast purchasing process!

Date of experience: September 19, 2021
California
1 review
0 helpful votes
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Delivery took forever
January 30, 2023

Shipping costs too much.
Delivery time was 4 weeks!

Date of experience: January 30, 2023
Arizona
1 review
0 helpful votes
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Received just fine
January 30, 2023
Updated review

Fine as long as I get the merchandise on time. Got it

Date of experience: January 30, 2023

No issues at all
December 13, 2021
Previous review

No issues at all.

Date of experience: December 13, 2021
Ohio
1 review
0 helpful votes
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Clothing
March 1, 2023
Updated review

My only complaint was the lack of ability to get faster shipping for the most part. I like the ability to get clothing with sayings on them and particular religious ones that I cannot get anywhere else; been looking for a place like that for years, but the sizes are a little off.

Date of experience: January 30, 2023

My only complaint was the lack of ability to get faster...
December 27, 2022
Previous review

My only complaint was the lack of ability to get faster shipping

Date of experience: December 27, 2022
Washington
1 review
0 helpful votes
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Shopping was great let's see if the free shipping gets here within the timeframe that they said it would.

Date of experience: January 29, 2023
Kentucky
1 review
0 helpful votes
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Coffee shirt
January 29, 2023
Updated review

Y'all are awesome. Price, fit, style, you've got it all

Date of experience: January 29, 2023

Love your stuff!
December 28, 2022
Previous review

Love your stuff!

Date of experience: December 28, 2022

I love lilicloth
October 30, 2022
Previous review

I love lilicloth

Date of experience: October 30, 2022

I never received a shirt and had to reorder it and...
January 11, 2022
Previous review

I never received a shirt and had to reorder it and I've paid for it twice

Date of experience: December 12, 2021

You saved life after Covid quarantine e and pandemic
November 18, 2021
Previous review

You saved life after Covid quarantine e and pandemic

Date of experience: November 18, 2021

Your shirts rock!
November 12, 2021
Previous review

Your shirts rock!

Date of experience: November 12, 2021
Missouri
1 review
0 helpful votes
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Overall satisfied
February 28, 2023
Updated review

The shipping time is a little too long for me. Is there any possible way you can improve that?

Date of experience: January 29, 2023

The shipping time is a little too long foe me
December 30, 2022
Previous review

The shipping time is a little too long foe me.

Date of experience: December 30, 2022
Ohio
1 review
0 helpful votes
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Got t's for valentines.
January 28, 2023

A faster shipping method might be nice.
Two shirts shipped seperately and the second one came about a week later.

Date of experience: January 28, 2023
Oregon
1 review
0 helpful votes
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The shirts are a little smaller than I expected.
January 28, 2023
Updated review

If the kid T-shirts come in adult sizes, I will upgrade this rating. They did not.

Date of experience: January 28, 2023

If the kid T-shirts come in adult sizes, I will upgrade...
January 27, 2023
Previous review

If the kid T-shirts come in adult sizes, I will upgrade this rating.

Date of experience: December 28, 2022
North Carolina
1 review
0 helpful votes
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Difficult to find similar items like born in forties, fifties or sixties. Items should be in similar groups, sexes, then colors and sizes, etc.

Date of experience: January 28, 2023

Difficult to find items that I saw earlier and return...
February 22, 2023
Previous review

Difficult to find items that I saw earlier and return to buy it

Date of experience: January 23, 2023
Colorado
2 reviews
0 helpful votes
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Super Slow Delivery
February 27, 2023
Updated review

I placed an order for 4 shirts on December 1st, expecting to get them in plenty of time for Christmas. I chatted with someone from the company a few days prior to Christmas and he could not tell me when the items would be delivered. All he knew was that the warehouse was backed up and items had not yet shipped. I expressed my displeasure, so he offered a 10% discount once I am in receipt of the items. Well... I received 2 of the shirts on 29 December and the other 2 on 13 January. I notified them I had received the items and was expecting my discount. As far as I can tell, I have not received the promised 10% refund. I will NEVER order from them again.

Date of experience: January 28, 2023
Miss W. — Lilicloth Rep
over a year old

Thanks for your support and sorry for the unpleasant experience.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

For the 10% delay compensaton, it's been credited back to your card on Jan 18.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.

Stay safe and have a good day!


Lots of choices but easy to navigate
December 1, 2022
Previous review

Lots of choices but easy to navigate.

Date of experience: December 1, 2022
Georgia
1 review
0 helpful votes
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Delivery&quality
January 27, 2023

So far my card is secured. Product delivery is slow and recommend ordering 1 size larger than what you actually are (e.i. If you are L get XL).

Date of experience: January 27, 2023
Texas
1 review
0 helpful votes
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A gift for Grandma
January 27, 2023

The ordering process was straightforward and the part I most appreciated is that I was able to have gift shipped directly to my son-in-law's parents who live in France.

Date of experience: January 27, 2023
New Zealand
1 review
0 helpful votes
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Had to have a cat
February 26, 2023

I was told I had a discount coupon, but the page with the discount on it disappeared when I went to put the t shirt in the cart. Missed out on the coupon.

Date of experience: January 27, 2023
France
5 reviews
2 helpful votes
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Online cloth
January 27, 2023

Fantastic internet experience. I had some issues with my order, but customer service was friendly, quick, and easy. Shipping was also a pleasant surprise. I'm a quality snob, so I despise shopping online because you never know what you'll get. My dress, on the other hand, did not disappoint. I would recommend this online store to anyone.

Date of experience: January 26, 2023