business logo of Lilicloth

LiliclothReviews 6,865

4.0
How would you rate Lilicloth?
grey star
grey star
grey star
grey star
grey star

Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

Instant Feedback

96,083 reviews
Australia
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Send Message
Share Review
Report Review

Haven't got one
February 13, 2023
Updated review

Alright got what I ordered but one item didn't have all the stitching done

Date of experience: February 13, 2023

Will know more when I receive my stuff
January 14, 2023
Previous review

Will know more when I receive my stuff

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
Follow Angela J.
Unfollow Angela J.
Send Message
Share Review
Report Review

Tshirts
March 14, 2023
Updated review

It was a long time from order to delivery with no notification that it had been shipped. Communication setup is not very good. The quality of the t-shirt is good though

Date of experience: February 12, 2023
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback. Normally you will receive a notification email when the items are shipped.
You can also check your order here https://lilicloth.com/order-query
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!


Site easy to use
January 13, 2023
Previous review

Site easy to use

Date of experience: January 13, 2023
Texas
1 review
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Send Message
Share Review
Report Review

Incredibly slow delivery time
March 14, 2023
Updated review

We ordered two t-shirts on two separate days. It was nearly 3 weeks before they arrived.

Date of experience: February 12, 2023
Miss W. — Lilicloth Rep
over a year old

Sorry for any delay. Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. Normally it will need 3-5 business days of processing time and then 8-15 business days of shipping time if you select standard shipping.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!


Great service
January 13, 2023
Previous review

Great service.

Date of experience: January 13, 2023
Georgia
1 review
0 helpful votes
Follow Cath H.
Unfollow Cath H.
Send Message
Share Review
Report Review

Poor service & need a return
March 14, 2023
Updated review

First time ordering from here and am very dissatisfied! There was no contact informing me when my item was shipped or how to track. Contacted you by email with no response. I would like to exchange 1 of my shirts but don't know how to communicate with you.

Date of experience: February 12, 2023
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback. Upon checking, we replied to your email within 24 hours with the tracking information. If you did not receive it, please try to check your spam.
Your order was delivered.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!


First time
January 12, 2023
Previous review

First time

Date of experience: January 12, 2023
Kentucky
1 review
0 helpful votes
Follow Walter V.
Unfollow Walter V.
Send Message
Share Review
Report Review

Great selections, easy to order. Great prices
February 12, 2023
Updated review

Great shirts and great prices! Delivered fairly quickly

Date of experience: February 12, 2023

Great selections for gifts
January 12, 2023
Previous review

Great selections for gifts

Date of experience: January 12, 2023

Great selections at great prices!
January 6, 2023
Previous review

Great selections at great prices!

Date of experience: January 6, 2023

Great selections!
January 2, 2023
Previous review

Great selections!

Date of experience: January 2, 2023

Beautiful soft fabric!
October 21, 2022
Previous review

Great gifts at great prices! Just as advertised. Fsbrics were very soft!

Date of experience: October 21, 2022

Great shirts and sweatshirte
October 1, 2022
Previous review

Great shirts and sweatshirte

Date of experience: October 1, 2022
North Carolina
1 review
0 helpful votes
Follow Megan Z.
Unfollow Megan Z.
Send Message
Share Review
Report Review

First time ordering
March 13, 2023
Updated review

I ordered 3 t-shirts. 2 were black, the other was green.
So far, I have received 2 and still waiting on the 3rd.
Shirts are great but I didn't realize that it was going to take 1 month + to arrive

Date of experience: February 11, 2023

Easy to use
January 12, 2023
Previous review

Easy to use

Date of experience: January 12, 2023
New Mexico
1 review
0 helpful votes
Follow Abigail J.
Unfollow Abigail J.
Send Message
Share Review
Report Review

The ball cap was a gift for my brother-in-law, an avid guitarist and folk singer. He loves it!

Date of experience: February 11, 2023
New York
1 review
0 helpful votes
Follow Evelyn V.
Unfollow Evelyn V.
Send Message
Share Review
Report Review

Caps i like!
February 10, 2023

I saw very interesting items on the site. I found thee caps that i wanted to buy and i did so.

Date of experience: February 10, 2023
Oregon
2 reviews
0 helpful votes
Follow David I.
Unfollow David I.
Send Message
Share Review
Report Review

Good stuff
February 10, 2023

Pictures on the site load slowly. The merchandise is very good, from what I have seen.

Date of experience: February 10, 2023
Kansas
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Send Message
Share Review
Report Review

Lilicloth is Great!
February 10, 2023

Cute cute cute. Very nice packaging and items were in great shape, material is awesome! Fit is true to size!

Date of experience: February 10, 2023
New York
1 review
0 helpful votes
Follow Jess N.
Unfollow Jess N.
Send Message
Share Review
Report Review

Gifts from Maryland to Texas Sisters
February 10, 2023

I loved all the choices for either the t-shirts with a saying. But more importanlty the recipient of the gift was please with the size and saying on the t-shirt

Date of experience: February 10, 2023
North Carolina
1 review
0 helpful votes
Follow Helen T.
Unfollow Helen T.
Send Message
Share Review
Report Review

Love the graphic work
February 10, 2023

Great selection! Super easy to shop! Great web experience. Loved the graphics that are offered. Unfortunately 2 of the 3 tee's I ordered are not finished, no hem on sleeves or bottom. I went back to the website to be sure I hadn't missed this detail in photos or product description, I can not tell in the posted photos of the 2 and no mention of the unfinished sleeves or hem. Love the design/graphics, truly dislike the unfinished look. I was so disappointed. Decided to keep them anyway. More disappointing when they were washed the edges just roll up. I was even careful to wash in cool water wrongside out and lay to dry. Love the graphics on the "Oma" shirt so much I am considering spending more money to get it finished by a local seamstress. Final cost for a t-shirt around $40.

Date of experience: February 10, 2023
Georgia
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Send Message
Share Review
Report Review

As pictured.
February 9, 2023

Quick, easy. When arrival prolonged, I was contacted and given another date.I appreciate that.

Date of experience: February 9, 2023
Nebraska
1 review
0 helpful votes
Follow Sarah Z.
Unfollow Sarah Z.
Send Message
Share Review
Report Review

Every thing went smooth but the site was pretty slow for some reason.

Date of experience: February 8, 2023
Colorado
1 review
0 helpful votes
Follow Danielle X.
Unfollow Danielle X.
Send Message
Share Review
Report Review

Fantastic Shirts
February 8, 2023
Updated review

Products were easy to find. Shirts met my expectation. Quality shirts made to last.

Date of experience: February 8, 2023

Products were easy to find
December 17, 2022
Previous review

Products were easy to find.

Date of experience: December 17, 2022
Florida
1 review
0 helpful votes
Follow Frances K.
Unfollow Frances K.
Send Message
Share Review
Report Review

Will order again
February 8, 2023

After figuring in the shipping cost, the price of 3 shirts is still not bad. Not great - but not bad.

Date of experience: February 8, 2023
Virginia
1 review
0 helpful votes
Follow Margaret A.
Unfollow Margaret A.
Send Message
Share Review
Report Review

Shrinking shirts
February 8, 2023

Easy site to order from. Hope the product is as satisfying. Received the items. Took awhile but not outside the delivery window. T-shirts seemed to be well made but the shrinkage was noticeable. I prefer to wear t-shirts outside the belt with significant overlap but after washing, it barely covers the belt.

Date of experience: February 8, 2023
GB
4 reviews
0 helpful votes
Follow Samuel B.
Unfollow Samuel B.
Send Message
Share Review
Report Review

This webpage is outstanding, in my opinion. I appreciate their stuff, and the prices are reasonable. It's amazing to be able to find something that fits perfectly without having to pay a fortune. I also appreciate that they are available in a range of sizes and designs. Everything you require is available here!

Date of experience: February 7, 2023
GB
4 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

I often buy clothes from the Lilicloth store. All of the clothes I've bought here fit me perfectly, and I love the style and quality of their items. When I wear my clothes, people always tell me how nice they look, which I really like. The salespeople are friendly and helpful, and they can help you quickly find what you need in the store.

Date of experience: February 7, 2023
Colorado
2 reviews
0 helpful votes
Follow Olivia B.
Unfollow Olivia B.
Send Message
Share Review
Report Review

Not very good
March 9, 2023
Updated review

The shirt is nothing like advertised the zipper is on the wrong side the pockets are too little and push towards the back so they're hard to find and underneath the arms multiple people have tried it on our way too tight I would not buy again

Date of experience: February 7, 2023

Thank you great customer service!
January 8, 2023
Previous review

Thank you great customer service!

Date of experience: January 8, 2023