Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered a product and paid for it plus the shipping fee. They did not send the product to me. They even gave me an order number ( HBKQD*******).
I was pleased with most of the shirts, but there two that were made very sloppy and didn't look as good as they did in the picture.
I gave them to 3 of my nephews at a birthday party. They loved them and so did their friends.
The shipping cost too much and it took two weeks to get my order!
It's too complex. There was no place to enter "Mail18" as the email suggested. Did I get my discount or not?
I was told that postage to return and get a new item was higher than the combined cost to by a new one and was offered a refund of $8.99 even though it cost $24.99 if I would keep the faulty product. I do not think that this is good enough.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Regarding your order, we sent you a resolution, please kindly check it.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Easy to wear, lovely patterns, and great value make Lilicloth my go to site for blouses to wear. Imprinted shirts put a smile on faces as you wear them.
It took a very long time for the order to come. It came in two packages. The second package was damaged... I had ordered a shirt and it was torn at the seam!
First time shopping here, so let's see how it goes.
How about telling me about the exorbitant shipping charge for a hat BEFORE i do the transaction?
TERRIBLE. Never again
Sorry for letting you down. The shipping cost depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process.
We now offer free shipping when the order amount after the discount is over $79.(Final sale items and pre-sale items are excluded).
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!
So far... so good.
Products excellent, shipping kinda long. That is the only complaint.
Love the large selection and cute styles. For the sweatshirt, I wish I had chosen a lighter color, as the print was black on royal blue. People will have a hard time reading it.
Was waiting on baby to be born. (Did not want to jinx birth) When baby was born ordered T-shirt. Arrived quickly.
Saw item on line and placed an order for my sister for Christmas. Did not receive item until after the Holiday.
So far, so good… Fun items for my daughter and she loves them. She was surprised at my taste and selections.
Very easy to get through purchase. Love the shirts.
Easy --- just what I was looking for. The baseball cap motto makes all my friends laugh.
Today I got my first order. I'm very satisfied so i did order more thanks.
I was able to look at many Tshirts - lots of choices. I wish there had been a more specific way to find certain designs that might have been quicker. Most of the sizing was accurate. I am happy with the quality of the fabric!
It was fun just looking at all the shirts. I bought one for myself and 4 for gifts to my favorite people.
My sisters loved their shirts! The fit was perfect!
Very easy to order great choices and great prices easy to place order
System was well laid and Easy to navigate, it made the ordering process quick and easy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Your order is on its way to you.
We have sent the tracking number to you via Resolution. Please kindly check it.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!