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LiliclothReviews 6,865

4.0
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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

Instant Feedback

96,083 reviews
Canada
2 reviews
0 helpful votes
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Quality
February 21, 2023

I thought the quality would have been better. I was expecting a heavier sweat shirt type garment.

Date of experience: February 21, 2023
North Carolina
1 review
0 helpful votes
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Awesome Products
February 21, 2023

It was quick and easy. I just hope my shirts are all comfortable and fit. I've never ordered from here before.:-). I'm giving them to her family for their birthdays.

Date of experience: February 21, 2023
Canada
1 review
0 helpful votes
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May upgrade level once shipment is received. First time shopping from this site, so no idea whether goods are worth the money or not.

Date of experience: February 20, 2023
NL
1 review
0 helpful votes
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Great experience
February 20, 2023

Overall, very good, Items arrived before expected. Presented with care. Fabric is amazing. Will order again when I see one that I like.

Date of experience: February 20, 2023
Washington
2 reviews
0 helpful votes
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Be Patient
February 20, 2023

Good selection of what I was searching for but size was a bit large on a couple of items.
Took some time & several shipments to get everything but overall a good experience.

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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Not satisfied
February 19, 2023

T shirts were all too big, I ordered the next size due to the location of the seller. The material is very Sleezy more like pajama material. I have to return all of them. Do I have to take a picture of each one individually?

Date of experience: February 19, 2023
Michigan
1 review
0 helpful votes
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Purchased to be shipped to C Auck Lakewood Ohio *******
Billed to L Majeski 5068 Stella, Custer Michigan *******

Purchase was shipped to Custer, Michigan *******

Date of experience: February 19, 2023
Florida
1 review
0 helpful votes
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Why not have free shipping at $50. Or more?
I've never had a merchant bill and collect the charges prior to shipping the order.

Date of experience: February 19, 2023
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the delay. The delivery time might be affected due to the high peak season of the courier recently.
Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments to assess the shipping fee issue.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!


Why not have free shipping at $50
January 19, 2023
Previous review

Why not have free shipping at $50. Or more?

Date of experience: January 19, 2023
Arizona
1 review
0 helpful votes
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Easy to order, but the Chinese sizes are wrong.
February 19, 2023
Updated review

Easy to order, but the Chinese sizes are wrong. I have to return three of the six Tees which were sent.
I contacted Lilicloth three days ago and was told that I would have a "return order" emailed in 8 hours. Thuis far, no luck.

Date of experience: February 19, 2023

Checking out was a task
December 7, 2022
Previous review

Checking out was a task. But with help, I got through it.

Date of experience: December 7, 2022

I had five items selected, and suddenly they disappeared
December 25, 2022
Previous review

I had five items selected, and suddenly they disappeared. Not happy about that.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Very satisfied. Creative products of excellent quality.
February 19, 2023
Updated review

Great selection. Intuitive website. Easy to pay and reasonable prices.
Thank you.

Date of experience: February 19, 2023

Smooth and intuitive
February 18, 2023
Previous review

Smooth and intuitive.

Date of experience: February 18, 2023
Maine
1 review
0 helpful votes
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Just for fun...
February 18, 2023

First time using this site. Very easy to navigate and checkout.

Date of experience: February 18, 2023
California
1 review
0 helpful votes
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Shopping experience with Lilicloth
February 18, 2023
Updated review

Ordering was easy, tracking was fair, products were as advertised

Date of experience: February 18, 2023

User friendly interface
January 16, 2023
Previous review

User friendly interface

Date of experience: January 16, 2023
Nevada
2 reviews
0 helpful votes
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We'll done
February 18, 2023

Quick and easy. Just what I hoped for. Good quality fun hats for our group.

Date of experience: February 18, 2023
New York
1 review
0 helpful votes
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Nice Shirts
February 17, 2023
Updated review

Ordering was quick and easy, perhaps too easy to select and buy - thanks
It was a little disconcerting that I didn't receive an order acknowledgement with an expected delivery or ship date. I bought several T-Shirts. It would have been nice to receive an order update. So far I've received 2 shipments - one with 3 T-Shirts and one with 1 T-Shirt. I believe I'm still due 2 or 3 more. But without an order acknowledgement it's hard to tell.

Date of experience: February 17, 2023

It was quick and easy
February 17, 2023
Previous review

It was quick and easy

Date of experience: February 17, 2023
Washington
1 review
0 helpful votes
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Generally pleased
February 17, 2023
Updated review

Choosing the items I wanted and paying for them went well. It seems it took a little more time to receive them than I would have liked.

Date of experience: February 17, 2023

Had to stop laughing to place the order!
January 18, 2023
Previous review

Had to stop laughing to place the order!

Date of experience: January 18, 2023
Nebraska
1 review
0 helpful votes
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Loved what I ordered
February 17, 2023

Good so far and I am very satisfied with your company. I ordered from Lilicloth when I seen one of your ads online and was very impressed.

Date of experience: February 17, 2023
Canada
1 review
0 helpful votes
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Great T-Shirts
February 17, 2023

Great T-shirt excellent quality nice price fast safe delivery

Date of experience: February 17, 2023
Florida
1 review
0 helpful votes
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The clothing is running small
February 17, 2023

Ordered larger than my usual size - I wanted them to be loose tops - they are all too small

Date of experience: February 17, 2023
Nevada
1 review
0 helpful votes
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Product arrived before expected delivery date, perfect timing!

Date of experience: February 17, 2023
New Jersey
1 review
0 helpful votes
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Great experiences I am very happy with the clothes and the service.

Date of experience: February 17, 2023