Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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It was fun. I had to laugh at a lot shirts. There are great products at Lilicloth"s.
Wonderful selection of merchandise...started off with thinking I would order ONE thing -- as you can see, I failed!
Simple and easy to understand decent quality and bright colors
I paid for shipping and it took almost a month to receive. Didn't ship all together two different shipping dates and very very difficult to track.
Not pleased with quality of shirt lettering already coming off
Amount to receive Free shipping keeps going up as you add to your cart
Outstanding customer service! All products received were as described. Shipping was good, not fast but my order arrived with about 30 days. I can highly recommend this seller and the products they offer.
Great catalog, good communication when order delayed.
I placed my order on January 20,2023. The Lilicloth website said that most orders are shipped within three days. Approximately 3 weeks later, after hearing nothing, I made and inquiry and was told that it would be soon. I then got emails five days in a row telling me that my items were being shipped. Finally, on February 17, I received one t-shirt and the other came on February 23,2023. 28 days for the first shirt to arrive and 34 for the second shirt to arrive. I will NEVER shop Lilicloth again!
This was fun! I got some birthday present shopping taken care of for a few friends and family, and I just know that they will love love love it all! Many thanks!
All's good :) Same as above, how many characters must I enter?
Shipping should be free. Too long for shipping. I needed the product for a birthday
The shipping cost of your order depends on the shipping distance and weight of the packages. We provide free shipping service for orders reaching a certain amount, for now, it`s $79 after discounts (excluding final sale items). So when your order amount after discounts is less than $79 you`ll be charged the shipping fee. Hope for your understanding.
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. Normally it will need 3-5 business days of processing time and then 8-15 business days of shipping time if you select standard shipping.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center by email at service@lilicloth.com or by chat online.? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Not the correct size I ordered uk9 and got UK 7 couldn't afford to send it back and would not get new ones on time for st patricks day
Thank you for your feedback. You can check the length on the size chart. If the measurement of the received item is not correct, then could you measure it and take photos and send them to us for checking? We will solve the problem after checking. Thank you for your understanding.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!
Very quick and easy
Hooe delivery is the same
The shirts presented in the ad led you to believe they were made well of good material. Very unsatisfied. Also had no idea I was buying something from China until the shipping info started coming in.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 15 days after you have received the last package of your order.
You can check the return policy at https://lilicloth.com/information/return-policy
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!
Quick, easy, pictures may shirts look good quality. We'll see.
I love the item I recieved but the shipping was very slow to get here. A little disappointed in that.
It was very easy to find the items I wanted.
My order arrived sooner than I thought it would. The items were all as described and the prices make lovely things available to customers who do not have a lot of disposable income to spend. The only drawback was the shipping charges which are incredibly high and so the inexpensively priced items are not so inexpensive in the end.
I love the items which Lilicloth sells and I would love to shop here again BUT the shipping charges are incredibly high and so the inexpensively priced items are not so inexpensive at all.
I was very disappointed in the tops. They apparently don't run tre to size because both of them go off my shoulders.
If I order again, I will order a size smaller than what they recommend. Other than that, I love the tops.
Sitting on the hedge about the transaction. I only read the bad reviews after I bought the T-shirt.
Thank you for your feedback. Satisfying every customer is our mission and pursuit. We thank all customers for their voices and continue to improve the quality of our products and services to meet customer needs.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!
OK, online orders is getting easier every day.
Frustrated in length of time from order to delivery
So far it has been wonderful experience
Website easy to navigate, Fit was okay except sleeve length was too long.
The sleeves of the top was a little longer than I expected.the top is a little more light-weight than it looks on the picture. It was easy checkout also!
Quick and easy right to front door and easy online ordering
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. The shipping was delayed due to the items being hot sale items and the stock is not enough. We are terribly sorry for the delay.
Your order had been delivered.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!