I bought these as a gift for my wife. She loved the logos (the main reason I chose them), but said the material felt like shrink wrap. There was not much details on the material (a lot of tee shirts now are very thin, and somewhat see through). I guess she would have preferred if the shirts were made of a heavier cotton that doesn't hug the body as much.
Delay in delivery was significant. Past the date I needed the shirts for. The system multiplied the order for one design from 1 to 3? I didn't catch it so now I have 3 of the same shirt...Dealing with Amazon is so simple. Return it and get your $ back...no question...this company not so. That is where the charge of Duplicity enters.
Duplicity Definition...deceitfulness in speech or conduct, as by speaking or acting in two different ways to different people concerning the same matter; double-dealing.
An act or instance of such deceitfulness. They offered me a % of the purchase price to save me from Paying to return the unwanted shirts? I did size up all of the shirts and I'm glad. One shirt is tight even when the size is marked the same as the ones that fit? Quality of shirts are good. I won't ever order from this company again! Sad because they have a lot of things that look interesting. Just not worth all the trouble!
Yes the clothes look cute - BUT they are cheap, cheap, cheap AND every item i ordered was too small I ordered like 10 shirts/ sweatshirts etc- they rake forever to reply & are vague. Never mention items have to be sent to China to return / they will pay 15 % cash value back- this is ridiculous. You but item in the United State & should be allowed to return US or they should send return labels. I will never ever ever buy from them! Not happy at all & they could care less
Ordering was fairly simple although I seemed to have signed up for email advertising which it took a couple of goes to unsubscribe from. Considering the that the goods were crossing the atlantic, the processing and transit time was acceptable. The goods look fine, we'll see how they wash and wear.
It was difficult to arrange overseas delivery
The clothes here are of excellent quality, exactly as I see them on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country, the shipping has taken longer than expected, but not so long, it is worth the wait.
Good site, good selection, good prices. The only problem is that in looking at the various colors available for an item, like a sweatshirt, some of the options are for a different item altogether, like a short-sleeve tee or tank top. The customer might not notice that and order something they didn't want.
The items were delivered in fine condition, but about three weeks apart.
It would be 5 stars but I'm still waiting on one shirt out of several I ordered what seems like months ago. And, the only time I hear anything is when I ask about it. I don't really want a refund for it. I want the shirt. Another problem is small from one order fit well and the next order I placed they were too tight. Makes it hard to know what size to order. My first order (there's 3 separate orders) I ordered medium and they were too big. Thanks.
I bought a perfect dress on this website. I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.
My order below is placed twenty days ago. Two of them is not yet shipped and the rest 3 not arrived as of today. When i contacted Lilicloth, they Told me to wait with no further explanation of when my Items will be shipped. I wish that i looked all this review, before ordering anything from them. Buyer beware. Do not Buy from this people.
5 weeks waiting and waiting for my 2 items. Was told when I inquired " just be patient" I am under the impression that deliveries are contracted out and obviously this was an unwise business decision.
Dear Customer,
We apologize for any inconvenience caused by waiting for your order.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping.
In some cases, we may prioritize shipping of ready items to prevent further delays. After checking, we can confirm that one item in your order was shipped. You can check the status of your order by visiting https://lilicloth.com/order-query
The other item in your order was delayed and has not been shipped yet. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible.
If you have any further questions or concerns about your order, please do not hesitate to contact us directly via email at service@lilicloth.com
Best regard,
Mandy
LILICLOTH
I paid for shipping and it took almost a month to receive. Didn't ship all together two different shipping dates and very very difficult to track.
Not pleased with quality of shirt lettering already coming off
Amount to receive Free shipping keeps going up as you add to your cart
I have pictures where you have different totals listed on the same page of how much more I needed to buy for free shipping. A difference of $10. Additionally I think your shipping fees are exceptionally high. Especially for someone who has never shopped on your site before and has no clue about how legitimate it is.
Thank you for your feedback and sorry for any inconvenience caused.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding pre sale and final sale items).
You included some final sale items and thus the free shipping will not change when the final sale items are excluded. Thanks for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
This website is the best. Each clothing is priced reasonably for what it is worth. Your shipment is amazing and always arrives on time. Also, from what I understand, they have an excellent return policy. Wow!
I love this online boutique, I had a problem and they responded to my concerns immediately by email. It is difficult to find companies on the internet that strongly support their customers when they are online
I love this online store! What's not to love about this website? There is a wide range of clothing to choose from, the dresses are gorgeous and highly flattering, and the quality is exceptional! I've had bad experiences with shipping from other online stores before, so I was surprised at how quickly my items arrived. Excellent and efficient service: I will 100% order again at my new favorite online clothing store :)
I liked the items and their being so differently fun! Delivery was very fast! Pleased with almost everything. Ordered same size in everything but one item was shorter than I like thins. Please put length in your listings on sizes. Nice if you could show back of items also. All in all I am pleased with purchases!
Beautiful clothing. I love everything I ask for in this online boutique, fast shipping and excellent quality in all clothes. Pricing is standard for clothing these days. The outfits are so cute that the hardest part is choosing just one. I've never had a problem with them before, so I highly recommend this website!
Exactly as I see them on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country, the shipping has taken longer than expected, but not so long, it is worth the wait.
I love the photos and clever sayings but am very disappointed in the quality or lack of it. The sizes are either too large or too small for what they claim. Also it took two months to be delivered!
I won't buy any more.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!
Online system is confusing and took a couple of days to understand before completing my order
Shirts were significantly smaller than what a Large should be.
Immediately after I ordered, I googled and learned this and emailed "customer service" within 10 minutes of my order to request one size larger to compensate. I was told no. Piss poor service.
No matter how nice your shirts are, no matter how much I may like the print, I can see no reason to order from a company with this level of "service".
Size of items from different designers differ. Sorry that they did not fit your body shape.
After we checked, we replied to your email within 24 hours since you contact us. At that time, your order was shipped. Once the order was shipped, it could not be changed.
We value your business and we promise you that we will settle this matter at the best way we can.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Lilicloth has a rating of 4.5 stars from 6,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique and customer service. Lilicloth ranks 6th among Women's Clothing sites.
Thank you for your feedback and sorry for the inconvenience.
The Everyone Needs A Smartass Sarcastic Grandma In Their Life V Neck Regular Fit Letter Sweatshirt in your order HBKQD00434080 is out of stock.
Would you like to change to another one at the same price or get a refund (22.10 USD)? If exchange,please email us the item SPU or the link of the product and the size you want. Then we can process the replacement order accordingly.
If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.