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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The site was very frustrating to use. The screens changed too quickly and bounced around.
I really like your products and they are well-priced. However, I ordered a couple of Xmas presents a week in advance of the holiday, was notified on December 26th that the order was outsourced, but would be shipped, but they did not arrive until the 2nd week in January! I realize that during this pandemic there can be delays, but both the timing and the long delay was really excessive. Offering a discount on future orders does not really address the inconvenience and makes me reluctant to make future purchases.
Quick & easy, good prices, but high shipping cost.
Item not as advertised. Return policy a joke. You suck.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Finally found the shirt I wanted!
Gave it to my sister (the saying was so her)
She loved it!
So far quite easy. Thank you.
I liked the creativity of the message. Perfect for a friend of mine.
Too many screens, surprise shipping costs. My body does not look like the model's.
To many screens, surprise shipping costs.
The prints are pixellated as though from a minecraft scene. And blurry. The images used must have been 72dpi with100px square and magnified. I will not be wearing these two shirts and I will not be shopping here again.
Colours in pics are not true to the real product. Pink in T shirt too bright. Neckline on MissLook Tshirt small, mauve abstract flowers print is raw finish NOT hemmed around. Chest size on greenish multi coloured Miss Look XL shirt- sleeves are extra extra long whereas the chest/bust size is OK. These will be heading to an Op shop as not wearable & TOO EXPENSIVE to return from Perth Western Australia. T Men's T shirt are fine.
Great, especially including the measurements- just hope they are nearly accurate for Australian conversion.
Far too big. More like extra large, not suitable. Waste of money!
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Purchased products before. Good and prompt delivery
Quick, straightforward and easy! The item was as described, the fit was good and Inreceibpved the item quickly.
I bought my skirt here. The girls were very helpful with their service. I chose the long design red color. It was amazing, it was perfectly shaped.
When there are several promotions offered and one becomes more desirable than the next it's hard to switch and know which ones are viable for that particular order and which ones aren't. So it ends up taking a long time to decide which deal I want and which deal is applicable and you also don't advise about the shipping until you get to the very end when that's a major part of my decision.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
My T shirts were all supposed to be XL. All 4 were a different fit... when washed only 1 fitted comfortably. Will probably give the other 3 away. I am a normal size 74kg male so XL should have fitted into XL quite easily.
Had checkout issues on iPAD but fortunately the cookies save my cart and you automatically emailed me a link, otherwise I would not have come back. I trust that my shipment will arrive as promptly as possible.
Took 30 days to receive the delivery, which is very disappointing then the material is such poor quality they went directly into the trash can.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Had checkout issues on iPAD but fortunately the cookies save my cart and you automatically emailed me a link, otherwise I would not have come back. I trust that my shipment will arrive as promptly as possible.
Shopping was good! Hope the quality is equally good as well! Shipping cost seems a bit high, but will reserve that thought on how quickly merchandise arrives!
My first package which is 2 out of 3 items ordered finally arrived last Friday. I have no idea where my third item is, status of shipment, or when to expect it arrival! Disappointed!
Sorry for any inconvenience caused. As we check, your second parcel has been delivered on Jan 19. Hope you have received it.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shopping was good! Hope the quality is equally good as well! Shipping cost seems a bit high, but will reserve that thought on how quickly merchandise arrives!
This is my first-time ordering from this company. I was hoping for faster delivery choice other than standard shipping. My order took 4 weeks to arrive, I was told via messenger that it could not be expedited even with an additional charge. I was extremely disappointed with this delivery experience.
Thanks for your support.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
This is my first time ordering from this company. I was hoping for faster delivery choice other than standard shipping.
Ordered a shirt for my son's birthday more than 3 weeks before the date. Received order 6 days AFTER his birthday. Shipping time is excessive.
Thanks for your support.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Items received in good condition. T-shirts are true to size and very thin fabric which will be comfortable to wear in Arizona desert heat.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!