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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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96,083 reviews

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Wyoming
1 review
0 helpful votes
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There was a message when I had ordered 4 item that if I ordered $21.00 more I would get free shipping. So I added another sweat shirt for $22.00 but I did not get free shipping my shipping cost went up another $10.00. It was disingenuous, or lieing to do that. Not good business.

Date of experience: February 13, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused.

As we check, you got a discount aapplied and thus the net total after discount was less than $109 and thus shipping fee got applied.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Wisconsin
2 reviews
0 helpful votes
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Excellent product and timely delivery.
February 13, 2022
Updated review

Smooth and will be excellent if it comes in a reasonable time.

Date of experience: February 13, 2022

Entertaining!
January 22, 2022
Previous review

Entertaining!

Date of experience: January 22, 2022
Canada
1 review
0 helpful votes
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So many choices... so little money. LOL. I know I will be asked "where can I get that?

Date of experience: February 13, 2022
Florida
1 review
0 helpful votes
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Unique designs
March 15, 2022

After first placing an order for a Christmas present I never received it & wasn't informed that it wasn't coming until I received a refund 2 months later. Did order again.

Date of experience: February 13, 2022
Ohio
1 review
0 helpful votes
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Apparently size DOESN'T matter
February 12, 2022

I ordered 7 different shirts all in medium. Only 2 fit. The others were all at least 2xl. What a waste of my money. I will never shop here again.

Date of experience: February 12, 2022
Utah
1 review
0 helpful votes
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Superb products and service!
February 12, 2022

Great and innovative merchandise. Efficient and easy order process. Well done!

Date of experience: February 12, 2022
Florida
1 review
0 helpful votes
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Shipping
February 12, 2022

Took longer than expected and product was sent in three shipments. Also, I posted one of your shirts on a private Facebook and was asked where to get it. I gave them your info.

Date of experience: February 12, 2022
Illinois
1 review
0 helpful votes
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Everything was smooth. But disappointed in the quality. The item is a teeshirt with long sleeves. Not a sweatshirt as I came to know them to be.

Date of experience: February 12, 2022
South Carolina
1 review
0 helpful votes
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Wondering
March 14, 2022

Shipping seems to lag, no one knows where product is made or where it ships from or how long it may take?

Date of experience: February 12, 2022
California
1 review
0 helpful votes
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Road trip sweatshirt
February 12, 2022
Updated review

Easy to place order but didn't see the discounts that were promised on the item: "buy one and get 2nd on 20% off, by 3 get 4th 50% off. Even now, no comment has been made about the cost of the item.

Date of experience: February 12, 2022

Easy to place order but didn't see the discounts that...
February 11, 2022
Previous review

Easy to place order but didn't see the discounts that were promised on the item: "buy one and get 2nd on 20% off, by 3 get 4th 50% off.

Date of experience: January 12, 2022
Canada
1 review
0 helpful votes
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Great Gift Idea
February 11, 2022

Fast and easy service. I was very impressed with the quality of the product and the ease of making a purchase.

Date of experience: February 11, 2022
California
1 review
0 helpful votes
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Had fun looking at all the crazy shirts. Could have ordered several but restrained myself.

Date of experience: February 11, 2022
California
1 review
0 helpful votes
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Unpleasantly surprized
February 11, 2022

Thank you for saving items I had wanted but had not ordered. I did order eventually with your help. I was not happy about the quality of the shirts. Very thin material and poor quality. They will not last long maybe 5 washings if that.

Date of experience: February 11, 2022
Michigan
1 review
0 helpful votes
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Pleased
February 11, 2022
Updated review

I received one of the three shirts ordered today and am happy with the product.

Date of experience: February 11, 2022

Items ordered but not yet received
January 11, 2022
Previous review

Items ordered but not yet received

Date of experience: January 11, 2022
Texas
1 review
0 helpful votes
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Shopping review / shirt way too small, will return.
February 11, 2022
Updated review

Easy to maneuver. Site easy to maneuver. Found on Facebook and the other items were easy to look at and decide on selections.

Date of experience: February 11, 2022

Easy to maneuver
January 12, 2022
Previous review

Easy to maneuver.

Date of experience: January 12, 2022
California
1 review
0 helpful votes
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Fabric used
February 11, 2022
Updated review

Overall the experience was very good however I was disappointed in how thin the material is for the T-shirts and for the sweatshirts. I was thinking they were going to be thicker. More like a T-shirt or a sweatshirt that you would buy at a standard brick and mortar store.

Date of experience: February 11, 2022

First time, the payment/free shipping is a bit confusing
January 12, 2022
Previous review

First time, the payment/free shipping is a bit confusing

Date of experience: January 12, 2022
Canada
1 review
0 helpful votes
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Loved the tees!
February 11, 2022

Great pictures of merch and website very easy to use.

Date of experience: February 11, 2022
Alabama
1 review
0 helpful votes
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My experience
February 11, 2022

1st time shopping here. Was delighted with everything. Will be ordering again

Date of experience: February 11, 2022
Mississippi
1 review
0 helpful votes
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T-Shirts
February 11, 2022

Quick and easy - I like the style. Got one for my wife and myself.

Date of experience: February 11, 2022
Canada
1 review
0 helpful votes
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Nice selection of shirts and sweatshirts. Was confused about the sweatshirt material though, was expecting normal cotton and instead received something shiny, slippery lycra type fabric. Definitely not the warm fleecy cotton fabric I was expecting. They will do though. Still good to have some new shirts/tops.

Date of experience: February 11, 2022