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Lilicloth

How would you rate Lilicloth?
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Ohio
1 review
0 helpful votes
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Sizing
September 14, 2021
Updated review

Used the size charts, measured myself only for not one of them fitting. Yes, I'm a plus size however that is what size chart recommended. So wanted them to fit as lovely shirts but too small. Was going to return but costs too much. Wish I could have returned to California address where they came from but was told to ship to China,

Date of experience: September 14, 2021

First time user..
August 15, 2021
Previous review

First time user. Easy. Hope all good

Date of experience: August 15, 2021
Montana
1 review
0 helpful votes
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Item seem to be of good quality
January 2, 2023
Updated review

I don't quite understand why things had to be shipped in three separate packages and shipping being slow. But things did arrive and appear to be a good quality except for the shoes which were of low grade

Date of experience: January 2, 2023

Lots of interesting stuff
December 2, 2022
Previous review

Lots of interesting stuff

Date of experience: December 2, 2022
Germany
1 review
1 helpful vote
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Great
November 10, 2020

This is definitely the best online clothing store, out of many that I buy. The name says it all as women love to shop. Their prices and shipping rates are the most affordable of all. I receive my orders very quickly, I have been buying for two years and I will not change :) Great job and great team, I only wish you success.

Date of experience: November 9, 2020
Sweden
1 review
0 helpful votes
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Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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Took time to receive, though understandable. Quality not that good. Return policy difficult. Should have free return or greater amount of refund if shipping too difficult. Takes advantage of the customer. Will not buy any items there again.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
Miss W. Lilicloth Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. We will forward your feedback to the related deparments and will keep improving our products and service.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.


Easy to use
November 15, 2021
Previous review

Easy to use. Nice offerings

Date of experience: November 15, 2021
Illinois
2 reviews
0 helpful votes
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Slow delivery and size runs small
September 25, 2021

Waited several weeks for my delivery with no updates during the process

Sizing in the shirt i ordered ran small. Ordered an XL and it does not fit. This is the size i order from all other manufacturers

Date of experience: September 25, 2021
Arkansas
1 review
0 helpful votes
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Not happy
September 29, 2021
Updated review

A deplorable lack of communication regarding the processing of my order. I sent 3 emails asking for confirmation that my order was being processed, none of them were answered. Very unprofessional. Will not do business with you again!

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

As we checked, we never receive your email.

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.


Your shipping is a little too high!
August 30, 2021
Previous review

Your shipping is a little too high! Should be upfront.

Date of experience: July 31, 2021
Florida
2 reviews
0 helpful votes
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Ordered items on 2/2/2 for valentine's day. It's now 2/26/21 and I still have no idea when I'll receive the items. I understand that the pandemic has impacted the shipping and delivery of items, but this is ridiculous. Beware - my items had to go through customs for some reason, that little detour is not mentioned anywhere on the website. But once through customs it appears to now be waiting for hand off to USPS, for 6 days? If you need something for Xmas 2021, you better order it now or shop somewhere else.

Date of experience: February 26, 2021
Texas
7 reviews
15 helpful votes
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Pretty but crazy sizing
June 10, 2022
Updated review

This is the 4th similar tee shirt I have purchased that when using your USA sizing chart I get shirts in wrong size. They are huge on me and your return policy offer says I can get a 15 % return of purchased price or send it back to China even though it was mailed from the USA. That is as much as the shirt cost. I ended up having to keep shirts and pay $45.00 a piece to have altered to fit. NEVER AGAIN! Remove me from your mailing list. I tried by using your unsubscribe tab and I still get several a day. Bad bad service and sizing charts. Do not purchase from this site!

Date of experience: June 10, 2022

Poor sizing
April 24, 2022
Previous review

The sizes are way off. They must be child sizes. This not my first order that was wrong. A true waste of money. Their return policies are hard to understand and a waste of time. It's impossible and embarrassing to use or send as a gift because the return time is too short.

Date of experience: April 24, 2022

It would be nice if you made it easier to find men's...
October 6, 2021
Previous review

It would be nice if you made it easier to find men's when you are in women's. Like make it easier to switch.

Date of experience: October 6, 2021
Minnesota
1 review
0 helpful votes
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Ordered a product 3 weeks ago for delivery before Christmas. Did not receive it and had no update from company regarding delay. After contacting customer service on order told it will arrive in 7 - 10 more days.
Delivery 3 weeks late with no notifications or updates. Very poor customer service.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 31, 2021
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Would you please provide your order number so that we can help you?

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

You can check our delivery policy here: https :// lilicloth. Com/information/Shipping%20Policy

For example, if you order a t-shirt, it will need 3-5 business days of processing time and then 12-15 business days of shipping time. Therefore, you can expect to receive it in 15-20 business days.

Thanks for your unerstanding.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
0 helpful votes
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Good, but slow.
November 28, 2021
Updated review

Easy to order but delivery was very slow. It took a month from time I ordered until it arrived.
If you're in a hurry, this vendor is not for you. Nice product when it arrived, have not washed it yet so don't know how it will hold up. Stand bye.

Date of experience: November 28, 2021

Easy
October 29, 2021
Previous review

Easy. Just hope I get shirt as promised.

Date of experience: October 29, 2021
Michigan
2 reviews
3 helpful votes
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Lilicloth has poor quality. Cheap fabric
April 14, 2022
Updated review

NOT happy at all. Poor quality t-shirts. Washed them once before ever even wearing them and the seams got all twisted and the shirts shrunk. They look terrible. Contacted them regarding the issue and was told that they have a no return policy on washed items. How convenient that they become garbage after you wash them. I spent over $80 on that order. What a waste of money. Totally dissatisfied. Will ABSOLUTELY NOT buy anything from them ever!
BUYER BEWARE! Terrible company to do business with.

Date of experience: March 15, 2022
Lanny S. Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Return Policy
We accept return on products,except for Final sale items, Free gifts, Swimwear &Underwear. Customers have the right to request a return within 15 days after receiving the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Thanks for your understanding.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Happy customer so far
February 6, 2022
Previous review

Happy customer so far

Date of experience: February 6, 2022
Ohio
1 review
0 helpful votes
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From China. Shrank to the size of a midriff shirt.
March 17, 2022
Updated review

First, they never said it had to come from China. But at least they finally arrived.

Ordered 2 shirts in XL as I normally do. The shirts fit, but were on the short side. After wearing them I washed them as normal. I am only 5'6" tall. Now the shirt does not even come down to the top of my jeans. More like a midriff shirt. I'll never order from this company again.

Date of experience: February 15, 2022
Miss W. Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to follow web site, easy to purchase
January 9, 2022
Previous review

Easy to follow web site, easy to purchase.

Date of experience: January 9, 2022
Idaho
1 review
0 helpful votes
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Size problem
December 29, 2022
Updated review

I was concerned about how long it took to get the order especially since I was not able to contact you.Any email addresses I tried did not respond. Regarding size problem: the small size tee shirts are way too big. I also would have expected a more finished hem on the sleeves and bottoms. To make them fit I will need to do some tailoring. I like the feel of the material though.

Date of experience: December 29, 2022

It was easy to navigate and check the details of each...
November 26, 2022
Previous review

It was easy to navigate and check the details of each item

Date of experience: November 26, 2022
Arizona
1 review
0 helpful votes
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DO NOT BUY FROM THIS COMPANY!
October 25, 2022

I will never recommend this company or speak well of it.

The quality of the items sent are not only made poorly with horrible, cheap material they also do not align with the visual advertisement they have in circulation.

They are basically scaming me and others and should not be allowed to continue in business.

Return option is to accept a 20% refund of what I paid or return to China with all associated cost.

Look where the sleeves come together! This was supposed be to a sweat shirt but the material is something else completely.

Be warned!

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 25, 2022
Miss W. Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.

In order to better help with your issue, could you please provide your order number for checking?

Rhode Island
1 review
1 helpful vote
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I ordered over $100 worth of merchandise on December 21,2020. I have been in touch with customer service several times asking where my shipment was. Finally yesterday they told me there was a problem with the address and the items were being destroyed and I was not entitled to a refund! This was the first they ever mentioned a problem. Prior messages kept apologizing for the delay and asking me to be patient, which I was. They had my address and phone number in their records, but never contacted me about a problem. NOT TRUSTWORTHY!

Date of experience: February 27, 2021
Kentucky
1 review
8 helpful votes
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Disappointing at best
March 9, 2021

It is a shame that so many of these China based companies have nice products at good prices, but their customer service sucks. I really like the witty sayings on their t-shirts, but the two I have ordered for my wife are both too small. The sizes are youth at best. I probably won't bother with returning them, due to the vaque return policy. Return the shirt at your expense, we will evaluate and decide if you get a refund, then we will issue it a few days after that. If you don't get it, check with your bank, then check with your credit card company, then send us an email if no luck and maybe we will respond. The whole point is to wear you down so you just go away. Sad

Date of experience: February 5, 2021
Pennsylvania
2 reviews
3 helpful votes
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Difficult returns
February 18, 2021
Updated review

After receiving notification that your service felt needed full details of the items I wished to return and taking considerable time to copy it all out, I received in reply different instructions. Having followed those, I am asked to provide you with a photograph of the items that did not fit? Since those items were gifts and the recipient has meanwhile returned to her home out of state, I am unable to do so. Rather far-fetched as an attempt to deter returns.

Date of experience: January 19, 2021

Quick and efficient
December 29, 2020
Previous review

Quick and efficient

Date of experience: December 29, 2020
Oregon
1 review
0 helpful votes
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Poor quality
January 26, 2022
Updated review

I ordered 2 Men's T-shirts but the shirts I received were much more like women's shirts. One even had a women's label in the neckline. They were also poor quality for the price I paid. I contacted the company, as directed, about product return, I was advised I would have to pay for shipping and customs costs back to China before I could receive any refund. Instead I was offered a a small percentage back on my purchase price. I am still stuck with shirts that are not suitable as gifts they were originally intended for.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
Miss W. Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

The tag "Misslook" is the brand wich makes both men and women's clothes. Sorry for any confusioon.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was easy
November 26, 2021
Previous review

It was easy

Date of experience: November 26, 2021
Kansas
1 review
0 helpful votes
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Beware
March 6, 2021

Place a order but never received order number I only new when it showed on bank account 34.60 shirt and. 35 fee. Nothing I said got through to them I have sent sent 3 or 4 texts Their responds never answered questions

Date of experience: February 4, 2021

Overview

Lilicloth has a rating of 4.5 stars from 6,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique and customer service. Lilicloth ranks 6th among Women's Clothing sites.

service
1,546
value
818
shipping
832
returns
188
quality
5,469

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96,525 reviews