Sitejabber Website Reviews and Complaints
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LightUp

Overview

LightUp has a rating of 4.7 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
111
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
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How would you rate LightUp?
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Louisiana
1 review
0 helpful votes
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Absolutely Love it
December 24, 2024

Was skeptical at first. But my order shipped quickly and is amazing

Date of experience: December 6, 2024
Danielle P. LightUp Rep
4 months ago

Thank you for your 5-star review! We appreciate your business.

New York
1 review
1 helpful vote
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Ordering process was easy and product delivered very quickly. Product looks better than online pictures and so performs as advertised.

Date of experience: July 31, 2024
Danielle P. LightUp Rep
9 months ago

Thank you for taking the time to review our product! We are glad to hear that it has lived up to your expectations.

Washington
1 review
0 helpful votes
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Great light and powerful output
April 27, 2024

200 watt equivalent standard base warm white led bulbs. Great looking light. Perfect so far... not if they'll go another 49,950 hours. Cause led's last a very long time. Or until something fails. Which is almost always. Hopefully these have a long successful light. Very happy with them.

Date of experience: April 17, 2024
Washington
1 review
0 helpful votes
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Meat shelf light protection
September 12, 2024

Good experience. If i have to write more then i need to then i will not be able to submit my review.

Date of experience: September 2, 2024
Danielle P. LightUp Rep
8 months ago

Thank you for leaving a review. We appreciate your business and your time.

Texas
1 review
0 helpful votes
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.
December 9, 2024

Ordering was easy and item came in on a timely basis in good shape

Date of experience: November 29, 2024
Danielle P. LightUp Rep
5 months ago

Thank you, Kenneth, for leaving us a 5-star review. We will have a variety of LED string lights on our site in 2025! Come back and shop with us again!

Florida
1 review
0 helpful votes
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Same as hardware store.
November 1, 2024

Great replacement for my single lights. Hardwares stores don't seem to sell the singles and the doubles are 10x the price. Buying replacement mount to house gaskets is worth the savings.

Date of experience: October 22, 2024
Danielle P. LightUp Rep
6 months ago

Thank you for leaving us a positive review. We are glad to have met your needs.

California
1 review
0 helpful votes
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Quick and convenient service
December 9, 2024

Got what I was looking for quickly and in good working order.

Date of experience: November 29, 2024
Danielle P. LightUp Rep
5 months ago

Thank you for the 5-star review!

Pennsylvania
3 reviews
1 helpful vote
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Great customer service
August 24, 2024

We had a shipping issue. They resolved it promptly and made me a happy customer

Date of experience: August 14, 2024
Danielle P. LightUp Rep
8 months ago

Thank you for taking the time to leave a positive review of our company. We are glad we were able to make it right for you despite there being some damage in shipping.

Tennessee
1 review
0 helpful votes
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Easy ordering and quick delivery.
September 20, 2024
Updated review

Once again ordering from LightUp was a breeze! The items were delivered in just a couple days.

Date of experience: September 10, 2024
Danielle P. LightUp Rep
7 months ago

Thank you for shopping with us again! Glad to read your positive review and feedback.


Had a little issue finding lighting I needed
January 27, 2020
Previous review

Had a little issue finding lighting I needed

Date of experience: January 24, 2020
Arkansas
1 review
1 helpful vote
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Great lighting
June 17, 2024

Follow instructions! Let battery charge 24 hrs prior to turning lights on. Lights up all night long if you do. Great lights for displaying my 5 flags ( bought one for each pole)

Date of experience: June 7, 2024
Danielle P. LightUp Rep
11 months ago

Thank you for your 5-star review Adam! So glad to hear our products have met your expectations!

Washington
1 review
2 helpful votes
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Very good light
September 28, 2024

Very good light works well on our flagpole would purchase another if needed

Date of experience: September 18, 2024
Danielle P. LightUp Rep
7 months ago

Thank you for your business and taking the time to leave us a review!

New York
1 review
1 helpful vote
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Purchase
October 28, 2024
Updated review

Fast and dependable service was very pleased with light up.com. I will always look here first for my lighting needs as a first option.

Date of experience: October 18, 2024
Danielle P. LightUp Rep
6 months ago

We are pleased to be your first choice to look for your lighting needs. Thank you for choosing us again and entrusting us with your LED needs.


Classroom lights
June 14, 2024
Previous review

Very happy with the quick turnaround in service place order I and received within two days.

Date of experience: June 4, 2024
Louisiana
1 review
1 helpful vote
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Tammy
July 24, 2020
Updated review

Worried about this... will give better rating when I see my product (how long it takes to get here). Thanks! UPDATE! Lights came in. Great! Will keep this website on my favorites and buy again! Thank you so much!

Date of experience: June 24, 2020

Worried about this...
July 16, 2020
Previous review

Worried about this... will give better rating when I see my product (how long it takes to get here). Thanks!

Date of experience: June 16, 2020
Arizona
1 review
0 helpful votes
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15" fluorescent bulbs
May 13, 2023

We were able to find a case of these hard to find bulbs for a very old bathroom lighting fixture. Price and delivery was unbelievable and the product arrived just as stated. Excellent experience! Would gladly order from LIGHT UP again-

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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Give that shipper a break!
January 29, 2024

The order was filled and delivered quickly, with multiple texting fanfare from the delivery company. Only problem was that half the order did not get delivered. With 4' light bulbs, one suspects why. Three days later, a second box showed up very quietly and without confirmation of delivery texting. Quick turn-around time, LightUp, for fixing this kind of situation! Great product, great price, great service. I'll order again...

Date of experience: January 29, 2024
Danielle P. LightUp Rep
over a year old

We are glad the situation was resolved for you in a timely manner. We appreciate your business and look forward to fulfilling your next order.

Pennsylvania
1 review
0 helpful votes
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Great lights!
February 12, 2023

Selection was great - easy to find what I wanted. Check out was simple. Lights were packaged very well, no damage in shipping. Order arrived earlier than expected. Overall, great company with which to do business!

Date of experience: January 13, 2023
New Jersey
1 review
1 helpful vote
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Lights for kitchen in restaurant
August 24, 2024

I use LightUp all the time. Great product. They stand behind there product.

Date of experience: August 14, 2024
Danielle P. LightUp Rep
8 months ago

Thank you for your 5-star review! We are glad to hear that you the lighting fixtures you have purchased from us are meeting your expectations!

Vermont
1 review
0 helpful votes
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A well run enterprise.
March 26, 2023

It's always a pleasure to do business with a well run company. I was impressed with the way they handled package tracking, etc. They've got a good system.
Shipping was very inexpensive, considering we were ordering 8 foot bulbs.

Date of experience: February 24, 2023
Louisiana
3 reviews
2 helpful votes
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Good company to deal with
April 11, 2023

The bulbs arrived undamaged. I have had problems with other vendors in the past with broken bulbs on arrival. Each bulb has a plastic protector over the pins on each side and adequate foam cushioning the end of the box.

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Date of experience: March 12, 2023
Alabama
1 review
0 helpful votes
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Pleasantly Surprised
May 29, 2023

I honestly thought there was something fishy with the pricing, because it was so low. I placed my order and awaited delivery, which I received in three or four days. The items where well packed but I did have one broken bulb. My over all experience with this order is an A.

Date of experience: April 29, 2023