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LightUp

Overview

LightUp has a rating of 4.7 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
111
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
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How would you rate LightUp?
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California
1 review
0 helpful votes
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Amazing
November 15, 2024

Amazing! They got everything just the way we needed it.I would use them for all of our company needs in the future. We received our order in a timely manner and was very accurate.

Date of experience: November 5, 2024
Danielle P. LightUp Rep
6 months ago

Thank you for leaving us a 5 star review. Be sure to check out our Trade Account Program to save additional % off on future orders for your company - https://www.lightup.com/lightup-trade-account/

Oklahoma
1 review
0 helpful votes
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Amen
December 12, 2024

Recommended by a friend. Website very helpful. Free shipping very helpful.

Date of experience: December 24, 2024
Danielle P. LightUp Rep
5 months ago

Glad you got to take advantage of our free shipping on orders of $49 or more over the thanksgiving weekend. Be sure to shop with us again for more from LumeGen lighting. Enjoy your flat panels!

Colorado
1 review
0 helpful votes
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Perfect Replacement Light at Great Pric
October 24, 2024

Excellent direct replacement, fast delivery and very fair price and easy

Date of experience: October 14, 2024
Danielle P. LightUp Rep
6 months ago

James - Thank you for taking the time to leave us a review. We appreciate your business.

North Carolina
1 review
0 helpful votes
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Easy shopping and apparently good quality product.
September 26, 2024

So far shopping on this site has been fairly easy. Thank you. The goal is to see the quality of the product.
Thanks,
John C.

Date of experience: September 16, 2024
Danielle P. LightUp Rep
7 months ago

Thank you, John for taking the time to leave us a review. Be sure to check out more of our LumeGen LED Tubes for your next project!

New York
1 review
0 helpful votes
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Great company!
December 10, 2024

Quick and easy shopping and great communication. I would absolutely buy from them again.

Date of experience: December 21, 2024
Danielle P. LightUp Rep
5 months ago

Thank you for your 5-star review!

Illinois
1 review
0 helpful votes
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Excellent service
September 9, 2024
Updated review

I have been buying from LightUp for the past three years and their service has been excellent. Lights are delivered in quick time and in great condition. I will continue to buy from them.

Date of experience: August 30, 2024
Danielle P. LightUp Rep
8 months ago

Howard, Thank you for leaving a review! We look forward to fulfilling your next order.


Fast and efficient
May 24, 2024
Previous review

Fast and efficient. Information about product is clear.

Date of experience: May 14, 2024
Louisiana
1 review
1 helpful vote
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ShiningFlag
October 1, 2024

Beautiful night flag with lighted red-white-blue! It's already done well outdoors - surviving and still shining through two severe Louisiana storms.

Date of experience: September 21, 2024
Danielle P. LightUp Rep
7 months ago

Robert - We are so glad your daughter recommended our Flag Light to you! So glad to hear they have held up through recent severe storms. Stay safe!

Washington
2 reviews
0 helpful votes
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Nice Lights
October 21, 2024

Old LEDs were slow to get to full brightness. These come on at full brightness quickly!

Date of experience: October 10, 2024
Danielle P. LightUp Rep
6 months ago

Thank you for leaving us a 5-star review! We are glad the LED Tubes are performing to your expectations.

California
1 review
0 helpful votes
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They Done Good!
September 25, 2024

It came quickly and was exactly what I needed. Quality items and packed safely as they were fragile. They done good!

Date of experience: September 15, 2024
Danielle P. LightUp Rep
7 months ago

Thank you for your business and taking the time to leave us a review!

Washington
1 review
0 helpful votes
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Owner
October 13, 2024

Quick delivery and good product
Checked stock prior to placing order and they were correct

Date of experience: October 3, 2024
Danielle P. LightUp Rep
7 months ago

Thank you for your business and for your 5-star review!

Virginia
1 review
0 helpful votes
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Great Lights with better prices
September 16, 2024

Fast and easy way to order lights and great product. Better than well known large warehouse Commercial stores

Date of experience: September 6, 2024
Danielle P. LightUp Rep
8 months ago

Thank you for your business and taking the time to leave a review. We appreciate it!

Georgia
1 review
0 helpful votes
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Pleased
September 14, 2024

Easy and efficient, no problems with the product, it was packed very well to prevent any damage when it arrived.

Date of experience: September 4, 2024
Danielle P. LightUp Rep
8 months ago

Your satisfaction is our top priority, and we’re so glad to see it reflected in your review. Thanks for choosing us!

Nebraska
1 review
0 helpful votes
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Flat panels
December 25, 2024

Good quality lights for a great price. Really lightened up my basement

Date of experience: December 15, 2024
Danielle P. LightUp Rep
4 months ago

Marcus, thank you for taking the time to leave us a positive review!

California
1 review
0 helpful votes
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Exactly as shown and well packaged
August 14, 2024

Great guy to talk with on order desk. Came in timely manner. Packaged well. Works well. Easy experience.

Date of experience: August 4, 2024
Danielle P. LightUp Rep
9 months ago

Thank you for your 5-star review, Jennifer!

Oklahoma
1 review
0 helpful votes
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Warranty replacement lights
December 24, 2024

The customer service was great, but one of the lights was damaged during shipping.

Date of experience: December 14, 2024
Danielle P. LightUp Rep
4 months ago

Dale, thank you for taking the time to leave us a review. Please be sure to reach out to our Customer Service Team if you have any other questions or concerns.

Utah
1 review
0 helpful votes
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Great experience with LIGHTUp
August 31, 2024

My order from LIGHTUp had a issue and Costumer Service was very helpful addressing the issue. They got with the products company and they took care of the problem on a very reasonable time frame. I highly commend LIGHTUp for their customer service department.

Date of experience: August 21, 2024
Danielle P. LightUp Rep
8 months ago

Thank you for the complement to our Customer Service Department! We are glad they were able to help solve the issue that you had. Thank you for your purchase and for your business. We look forward to fulfilling your next order.

Colorado
3 reviews
0 helpful votes
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Fast service
October 10, 2024

We received the lights quickly and then had several days of rain before we could charge them but we are very happy with our experience with LIGHTUP.

Date of experience: September 30, 2024
Danielle P. LightUp Rep
7 months ago

Susan, Thank you for your 5-star review! We are glad to hear that you enjoyed your solar lights.

Illinois
1 review
0 helpful votes
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Great Service
December 23, 2024

Lights were as described, and the shipping speed was great. Thanks

Date of experience: December 13, 2024
Danielle P. LightUp Rep
4 months ago

Thank you for taking the time to leave us a glowing review. We appreciate your continued business.

Florida
1 review
1 helpful vote
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Greg
August 15, 2024

Three of the fixtures were damaged I believe by the carrier.
First time that has happened in a couple of years.

Date of experience: August 5, 2024
Danielle P. LightUp Rep
9 months ago

Greg, thank you for taking the time to review our product. Apologies on behalf of the shipping and handling of your package. Please reach out to our customer service department for any assistance you may need - 1-800-998-6977 (Monday-Friday 8AM-5PM EST).

Massachusetts
1 review
0 helpful votes
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Quick delivery
September 9, 2024

Everything was easy, Delivery was quick. Wy do I have to use 50 characters? This is why people don't bother with reviews. They take too much time.

Date of experience: August 30, 2024
Danielle P. LightUp Rep
8 months ago

Hi Paula, Thank you for your feedback! We're glad to hear that everything went smoothly and that you were pleased with the quick delivery. We understand your frustration with the character limit and truly appreciate you taking the time to share your experience despite that. Your feedback is valuable to us!