Sitejabber Website Reviews and Complaints
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LightUp

Overview

LightUp has a rating of 4.7 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
111
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
+1
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How would you rate LightUp?
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New York
2 reviews
0 helpful votes
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Good value of the money
February 11, 2020
Updated review

Friendly website, price are very competitive, Buying from them for last 3 years, no complain so far

Date of experience: February 8, 2020

Friendly website, price are very competitive, Buying...
January 10, 2020
Previous review

Friendly website, price are very competitive, Buying from them for last 3 years, no complain so far

Date of experience: January 7, 2020
North Dakota
1 review
0 helpful votes
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Wrecked
May 14, 2023

Lights were bent up and not usable junk poor packaging

Date of experience: April 14, 2023
Jacob Y. LightUp Rep
over a year old

Dear Richard, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Kentucky
1 review
1 helpful vote
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B
April 25, 2023

It will be great so long as I get the right product.

Date of experience: March 26, 2023
North Carolina
1 review
0 helpful votes
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Quick service at a good price
June 15, 2023

My order was prompt and everything arrived in good condition.

Date of experience: May 16, 2023
Arizona
1 review
0 helpful votes
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Perfect company
September 15, 2023

Perfect in every way. Great experience from search to receiving the item.

Date of experience: August 16, 2023
Louisiana
1 review
0 helpful votes
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Great Light
March 22, 2023

Bright and great light. I have purchased two of these.

Date of experience: February 20, 2023
Oregon
1 review
0 helpful votes
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As presented
December 24, 2022

I have not installed any of these tubes yet but will next week.

Date of experience: November 24, 2022
New Jersey
1 review
0 helpful votes
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#
August 24, 2022

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Date of experience: July 25, 2022
New York
1 review
0 helpful votes
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Led tubes
February 23, 2023

Xxxx nnnnnnnnnn hhhhhhhhhh mmmmmmmmmm hhhhhhhh rrrrrrrrrrr kkkkkksssss

Date of experience: January 24, 2023
Nebraska
1 review
0 helpful votes
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Iu
February 9, 2023

Hhkjjjhh&g ch just h jaggy ik k kohl bucks we g b bnmmjjjjkk

Date of experience: January 10, 2023
Nevada
1 review
1 helpful vote
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-
October 25, 2023

-...

Date of experience: October 18, 2023
New Jersey
1 review
0 helpful votes
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Descriptive
August 15, 2020

Good

Date of experience: July 16, 2020
Texas
1 review
0 helpful votes
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Overall, good service.
April 7, 2025

Overall, I'm happy with my purchase and customer service provided through Amazon. I purchased a total of 12 LED units three different sizes and specs. 10 of the 12 were exactly, two models, or exactly as described. One of the models on receipt and inspection was obviously an older model and did not meet aesthetic needs because of much larger size with lower lumen output. These two LED light fixtures were easily returned without issue the four largest units successfully installed and seem to be very bright.

Date of experience: March 28, 2025
Danielle P. LightUp Rep
3 weeks ago

Thank you for your positive review. We are glad to hear you had a positive experience with our company.

New Hampshire
1 review
0 helpful votes
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Great nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Date of experience: February 12, 2024
Danielle P. LightUp Rep
over a year old

Thank you for your business and your feedback.

California
1 review
1 helpful vote
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1
September 29, 2023

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Date of experience: August 30, 2023
Ohio
1 review
0 helpful votes
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Mr
February 19, 2023

Great bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Date of experience: January 20, 2023
Maryland
1 review
0 helpful votes
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Nope
March 4, 2023

Xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo

Date of experience: February 2, 2023
Florida
1 review
0 helpful votes
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Wwwwwwwwww uuuuuuuuuu ttttttttttttttttttttttttttttttttttttttttttttttttt

Date of experience: May 22, 2023
Kansas
1 review
0 helpful votes
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XX
February 3, 2023

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Date of experience: January 4, 2023