Sitejabber Website Reviews and Complaints
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LightUp

Overview

LightUp has a rating of 4.7 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
110
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
+1
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How would you rate LightUp?
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Iowa
1 review
0 helpful votes
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Good
May 11, 2023

Everything went well. I am very happy with my experience.

Date of experience: April 11, 2023
Kansas
1 review
0 helpful votes
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Quality Products for Lower Prices!
May 11, 2023

Bulb order was delivered in timely manner. Bulbs work perfectly!

Date of experience: April 11, 2023
Utah
1 review
0 helpful votes
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Surprised
February 8, 2023
Updated review

Somehow I missed they were green in color. Great price!

Date of experience: January 9, 2023

Was easy to make order
January 18, 2023
Previous review

Was easy to make order. Looking forward to receiving

Date of experience: December 19, 2022
Pennsylvania
1 review
0 helpful votes
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Led bulb purchase
April 23, 2023

Absolutely great service...customer service is awesome highly recommend

Date of experience: March 24, 2023
California
1 review
0 helpful votes
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Solid enterprise
November 20, 2022

Excellent product, prompt delivery and number one customer services.

Date of experience: October 21, 2022
Wisconsin
1 review
2 helpful votes
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Quick response time
July 10, 2023

We received our lights quickly and in good condition. Thanks!

Date of experience: June 10, 2023
New York
2 reviews
0 helpful votes
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Customer service
September 29, 2023

Great service fast and friendly, very knowledgeable about their product

Date of experience: August 30, 2023
Minnesota
1 review
0 helpful votes
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Nice price
March 14, 2023

Great price hope to do business in the future
Product worked as it should

Date of experience: February 12, 2023
Florida
1 review
0 helpful votes
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Flickers
August 5, 2023

Great Price, but they keep flickering and we can't figure out why

Date of experience: July 6, 2023
Texas
1 review
0 helpful votes
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LED light strip
October 12, 2022

Easy to install, even for a person who has no training or experience in the past

Date of experience: September 12, 2022
Illinois
1 review
1 helpful vote
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Annoying
July 17, 2022

Company begs for feed back. If you don't answer them they beg some more.

Date of experience: June 17, 2022
Jacob Y. LightUp Rep
over a year old

Dear James, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Texas
1 review
0 helpful votes
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Good light fast shipping
November 6, 2023

Very good light at a reasonable price. I'll see how it holds up over time.

Date of experience: October 7, 2023
California
1 review
0 helpful votes
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On point!
February 8, 2023

Fast shipping and easy transaction. I would recommend

Date of experience: January 9, 2023
Georgia
1 review
1 helpful vote
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Super price, great product, quick ship,
June 12, 2023

Just what I was looking for. Appreciate the free shipping option

Date of experience: May 13, 2023
Illinois
2 reviews
1 helpful vote
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Good product
October 12, 2023

This is very nice, useful item that works nicely. It was easy to install and illuminates good.

Date of experience: September 12, 2023
California
1 review
0 helpful votes
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Good Experience
March 18, 2023

Easy ordering process and fast shipping. Product is as described online.

Date of experience: February 16, 2023
Ohio
1 review
0 helpful votes
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Ordering was easy
March 16, 2023

Lights came fast. Not installed yet so cannot comment on that part.

Date of experience: February 14, 2023
Ohio
2 reviews
0 helpful votes
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Excellent company and products.
October 21, 2022

Great to work with and pricing fair. Fast expedition of order. Quality product.

Date of experience: September 21, 2022
Florida
1 review
10 helpful votes
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Broken on drlivery
October 5, 2022

See above that a bulb was broken on delivery. We were not able to use the bulbs.

Date of experience: September 5, 2022
Jacob Y. LightUp Rep
over a year old

Dear Seth, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Tennessee
1 review
0 helpful votes
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Managing member
February 12, 2023

Quick, Easy and good price.
This is a superior one stop shop for lighting needs.

Date of experience: January 13, 2023