Sitejabber Website Reviews and Complaints
business logo of LightUp

LightUp

Overview

LightUp has a rating of 4.7 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
110
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

Instant Feedback

3,237 reviews
+1
Sponsored message from LightUp
Free shipping on orders over $99! Shop now.
Buy Now
How would you rate LightUp?
grey star
grey star
grey star
grey star
grey star
Colorado
1 review
0 helpful votes
Follow ROBERT V.
Unfollow ROBERT V.
Send Message
Share Review
Report Review

Bulbs Do Not Work
April 10, 2023

Same as above, light bulbs do not work.
This area requires minimum characters.

Date of experience: March 11, 2023
Jacob Y. LightUp Rep
over a year old

Dear Robert, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Minnesota
1 review
4 helpful votes
Follow ANTHONY D.
Unfollow ANTHONY D.
Send Message
Share Review
Report Review

Great lights great price
March 6, 2023

Easy to order, fast delivery! What more can you ask for?

Date of experience: February 4, 2023
Connecticut
1 review
0 helpful votes
Follow THOMAS W.
Unfollow THOMAS W.
Send Message
Share Review
Report Review

New Light
June 1, 2023

I am still trying to fully charge it. The weather has not been good. More rain than sun.

Date of experience: May 2, 2023
Kentucky
1 review
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Send Message
Share Review
Report Review

Troffer light replacement
September 28, 2022

Ordering was quick and easy. Products were well defined on web site.

Date of experience: August 29, 2022
Kentucky
1 review
0 helpful votes
Follow KIMBERLYE X.
Unfollow KIMBERLYE X.
Send Message
Share Review
Report Review

Shipping was high
March 4, 2023

Shipping was high, but everything arrived safely and wrapped up great

Date of experience: February 2, 2023
Ohio
1 review
0 helpful votes
Follow BRAD C.
Unfollow BRAD C.
Send Message
Share Review
Report Review

Lights
February 7, 2023

Good experience, fast shipping and delivery. Hassle free.

Date of experience: January 8, 2023
Colorado
1 review
1 helpful vote
Follow D U.
Unfollow D U.
Send Message
Share Review
Report Review

Very pleased
February 7, 2023

Very fast service. Hard to find bulbs and good price. Thanks!

Date of experience: January 8, 2023
Jacob Y. LightUp Rep
over a year old

Dear DR, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Florida
1 review
1 helpful vote
Follow JAMES K.
Unfollow JAMES K.
Send Message
Share Review
Report Review

Location
April 23, 2023

It would be greatly appreciated if there were a closer warehouse, for lesser time on deliveries

Date of experience: March 24, 2023
Washington
1 review
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Send Message
Share Review
Report Review

Great bulb
July 16, 2022

Would buy again! The bulb is perfect and it got here really fast!

Date of experience: June 16, 2022
North Carolina
1 review
0 helpful votes
Follow JUNIUS M.
Unfollow JUNIUS M.
Send Message
Share Review
Report Review

TWO OUT OF THREE
March 31, 2023

Ordered three bulbs but two of them were bad. Had to call customer service for help.

Date of experience: March 1, 2023
Jacob Y. LightUp Rep
over a year old

Dear Junius, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Texas
1 review
0 helpful votes
Follow DALE X.
Unfollow DALE X.
Send Message
Share Review
Report Review

Shipping
August 3, 2023

Called about damaged shipping. Haven't heard back.

Date of experience: July 4, 2023
New Jersey
1 review
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Send Message
Share Review
Report Review

Very prompt delivery.
June 22, 2023

Easily beat period estimated on website. #############################################

Date of experience: May 23, 2023
Kansas
1 review
1 helpful vote
Follow RICHARD T.
Unfollow RICHARD T.
Send Message
Share Review
Report Review

Love my light bulbs
June 5, 2023

Quick, easy and cheap. Not quite as Brite but super awesome for the price

Date of experience: May 6, 2023
Massachusetts
1 review
0 helpful votes
Follow ROB K.
Unfollow ROB K.
Send Message
Share Review
Report Review

3 ft. Led lamp
February 8, 2023

Lamp worked great and packaged very well.shipped fast thank you

Date of experience: January 9, 2023
New York
1 review
0 helpful votes
Follow ALEX S.
Unfollow ALEX S.
Send Message
Share Review
Report Review

Very nice
February 6, 2023

Fast delivery and good quality products until now.

Date of experience: January 7, 2023
Ohio
1 review
0 helpful votes
Follow ANTHONY Z.
Unfollow ANTHONY Z.
Send Message
Share Review
Report Review

Awesome lights,fantastic price. Highly recommend.
October 14, 2023

Great ship time. Will definitely recommend to others.

Date of experience: September 14, 2023
Minnesota
1 review
1 helpful vote
Follow Char L.
Unfollow Char L.
Send Message
Share Review
Report Review

Nice price
August 17, 2022

Overall had a good experience. It was easy online ordering, and fast shipping

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
Follow RIANA J.
Unfollow RIANA J.
Send Message
Share Review
Report Review

Smooth Transaction
June 8, 2023

Easy to order and product arrived in excellent condition.

Date of experience: May 9, 2023
Wyoming
1 review
0 helpful votes
Follow KEVIN U.
Unfollow KEVIN U.
Send Message
Share Review
Report Review

Flexible and easy to work with.
September 6, 2023

I usually shop the sale items and this light was a great deal.

Date of experience: August 7, 2023
Florida
1 review
0 helpful votes
Follow EARL M.
Unfollow EARL M.
Send Message
Share Review
Report Review

Good
March 11, 2023

Thank you much for quick service of shipping and email updates

Date of experience: February 9, 2023