From the business
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
LightUp Reviews Summary
The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick shipping and product selection. This is what is important to me
Lights took very little time from order to delivery…excellent
Thank you for your business and taking the time to leave us a positive review!
Stepped up and made things right even though it was the shippers mistake.
Thank you for your 5-star review, Ronald! We appreciate your business and look forward to serving you again in the future.
I was having issues with my puck lights on my Glass Baron display cabinet. I had a three piece halogen bulb system that would burn up my bulbs after a few days of running them. I replaced the ballast twice and each time I got no power to it. I got fed up messing with it so I decided, " mehh to heck with it. Let's replace the entire lighting system." I ordered a new setup through light up in a LED version and absolutely love it. My crystals and fossils really look good now!
We are delighted to hear that our product met your expectations. Thank you for your business and taking the time to leave us a review.
I have done minor purchases in the past with no issues. This time the shipping box was dented by the shipping company affecting 4 led panels and as soon I alerted LightUp they quickly shipped a replacement. All in a timely manner. Thank you.
Thank you for your positive review. We appreciate your continued business and are glad our Customer Service Team was able to resolve the issue you had.
Everything was as I expected with respect to the shopping and ordering experience, and the product itself.
Thank you for taking the time to leave us a review. We appreciate your business.
We recently purchased new lights for our front office. They have been installed and the office looks great!
We are glad to hear that our Customer Service Team was able to assist you with your order. Thank you for your business!
These guys are great! We have ordered many times and I'm very happy with the customer service as well as the quality of the lighting we have ordered. Will be back again!
Thank you for your 5-star review!
Easy enough to order and use site. We'll see how I feel when the product arrives.
Okay, product got here undamaged within the projected time frame. It is what I ordered.
Tom,
Thank you for taking the time to leave us feedback and a review right away. We hope you enjoy your LED tubes once they arrive.
Good quality lights for a great price. Really lightened up my basement
Marcus, thank you for taking the time to leave us a positive review!
Was skeptical at first. But my order shipped quickly and is amazing
Thank you for your 5-star review! We appreciate your business.
The customer service was great, but one of the lights was damaged during shipping.
Dale, thank you for taking the time to leave us a review. Please be sure to reach out to our Customer Service Team if you have any other questions or concerns.
Lights were as described, and the shipping speed was great. Thanks
Thank you for taking the time to leave us a glowing review. We appreciate your continued business.
Great customer service, website easy to navigate. I was kept up to date on my orders status and shipping. I would definitely order from this company again. Also, great value for the money! Merry Christmas!
Thank you for your positive review, Crystal! We appreciate your kind words.
Quick and easy navigation. Great items with good prices. I love the look and brightness of the lights sold here on this site.
Michael, Thank you for your kind words about our products and site. We appreciate your business and thank you for your 5-star review!
Recommended by a friend. Website very helpful. Free shipping very helpful.
Glad you got to take advantage of our free shipping on orders of $49 or more over the thanksgiving weekend. Be sure to shop with us again for more from LumeGen lighting. Enjoy your flat panels!
Quick and easy shopping and great communication. I would absolutely buy from them again.
Thank you for your 5-star review!
Got what I was looking for quickly and in good working order.
Thank you for the 5-star review!
Ordering was easy and item came in on a timely basis in good shape
Thank you, Kenneth, for leaving us a 5-star review. We will have a variety of LED string lights on our site in 2025! Come back and shop with us again!
Easy to shop and happy with the products. Happy whit product for what I wanted
Thank you for your 5-star review!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your 5-star review! We are glad you had a positive shopping experience with us and are enjoying the quality of our LumeGen brand.