Overview
LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Items arrived quickly. I am very satisfied, thank you
The shirt arrived right on schedule. Fits great. Love it.
There were no problems. Items came when expected. They are very comfortable. Sizing was correct.
I am satisfied. The material is O.K. My laptop and accessories fit. Everything as it should be.
Fast shipment, excellent quality. Woul definitely recommend to anyone
Great company, fast shipping highly recommend this place
My daughter absolutely loved this costume. It fit her perfect.
Perfect groomsman gift! Especially with their nicknames on them.
Excellent price, on time delivery and good service
Excellent internet marketing web sit, with very nice items
Excellent Service. Customer communication is second to none.
Very stylish but took hours to fix it... Great customer service and quick response
Easy, amazing bargains and great quality products.
There has been a custom charge to be paid in the purchase.
Too small and chain clip broke off so I never got to wear it
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 101122805 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Communication was easy! Items were made with high quality! Thank you!
I have ordered clothes and household items which are all as described.
It should not be possible to order items if out of stock.
Everything has been of excellent quality! And delivery is good.
Items are good quality. Fast shipping. Website is easy to navigate
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- singapore, Singapore, China
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ramesh,
Thank you for writing a coment on our page.
I am sorry that you had to pay custom duties for this order. The charges that you see are taxes that have been levied by the customs agency of the country you are residing in. Unfortunately we are unable to estimate customs duties during your ordering process as duties vary per country and they are not always enforced. In fact, some packages will be charged this fee and cannot predict how much it will be since customs and taxation policies vary widely from country to country. Please feel free to contact your local Customs Office for further information.
We have sent you an email (ticket #24859240) with further details. Should you have any questions or doubts, then we'd like to hear from you.
Happy to be at your service!
LightInTheBox Customer Service Team