business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Belgium
1 review
0 helpful votes
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First order
December 1, 2022

Excellent Quality and service. Especially the delivery man was super kind & friendly. Great service

Date of experience: December 1, 2022
Texas
2 reviews
0 helpful votes
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Excellent
April 19, 2023

I've not had a bad order. All of my things that I ordered I love.

Date of experience: April 19, 2023
Mexico
1 review
0 helpful votes
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Great site
September 22, 2023

Better than expected. I was uneasy about buying online in this site. Glad I did.

Date of experience: September 22, 2023
Norway
1 review
0 helpful votes
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Good
December 6, 2022

Good.happy to receive my package, and the item is not damaged and arrived on time.

Date of experience: December 6, 2022
Australia
1 review
0 helpful votes
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Very good site for just about anything everything. Have only had good experiences with them

Date of experience: August 12, 2014
LightInTheBox F. LightInTheBox Rep
over a year old

Hi Anne,

Thanks for your review. You said you had good experiences with us and our site was good. We have no idea why you just gave us ONE-STAR. Could you kindly change the star for us? Your review is very important for us!

Thanks!
Lightinthebox

Sweden
1 review
0 helpful votes
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Too many emails
October 18, 2023

Too many emails in a short time, even three per day!
That is too much.

Date of experience: October 18, 2023
Kentucky
1 review
0 helpful votes
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Beautiful
January 17, 2023

I very lovely. The dress was exactly like the picture and my granddaughter loves it.

Date of experience: January 17, 2023
Czechia
1 review
0 helpful votes
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Been shopping with them for a while now!
August 18, 2014

Been shopping with them for a while now! Amazing products for the price... Greatly recommended!

Date of experience: August 18, 2014
Iceland
1 review
0 helpful votes
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Good service
April 22, 2022

Good price It does not take long to come to me at the post office

Date of experience: April 22, 2022
Italy
1 review
0 helpful votes
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The watch
May 1, 2021

The watch is very nice worth the price paid. Expedited shipping arrived in perfect time

Date of experience: May 1, 2021
Mexico
1 review
2 helpful votes
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It take too much time and the information from the courier company is not reliable.

Date of experience: May 1, 2021
LightInTheBox F. LightInTheBox Rep
over a year old

This is Customer Service Supervisor from Lightinthebox. I am afraid that you misunderstood the shipping time of this order.

Please note because the shipping method you chose for this order was "Postal Expedited". It's the secondary shipping method we have, which usually takes 10-18 business days (14-26 calendar days) for the package to arrive. And we state it in the shipping method choosing part at the Check-Out page when you placed this order.

So your package was NOT delayed when it was shipped out on 2021-04-10 and delivered on 2021-04-21. We appreciate your understanding in advance.

But as a customer service, I do want to maintain your satisfaction. So I had conducted new Ticket ID =23470439 in our ticket center and will provide a Special solution for you. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.

California
1 review
0 helpful votes
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Great
April 4, 2023

Great and it fits my 955 perfect and is exactly what I was looking for

Date of experience: April 4, 2023
Malaysia
1 review
1 helpful vote
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Oh my god...
September 10, 2014

Oh my god... Good Quality & Unique... I'm Love it so so much... amazing... :)

Date of experience: September 10, 2014
Florida
1 review
0 helpful votes
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PURCHASING YOUR SHIRT WAS EASY...AND WHEN IT ARRIVED,IT FIT MY WIFE LIKE A GLOVE! I HAVE BOUGHT FROM YOU BEFORE AND EVERYTHING FIT LIKE A CHARM...

Date of experience: April 4, 2023
Slovakia
1 review
0 helpful votes
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Very nice brooch, i am very satisfied, thanks for that... look same as a pictures

Date of experience: July 14, 2014
Hong Kong
1 review
0 helpful votes
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Satisfied shopping experience
July 23, 2023

This is my first experience with Lightinthebox, I'm very satisfied with it! Will purchase more!

Date of experience: July 23, 2023
Canada
1 review
0 helpful votes
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Lovely things
July 25, 2023

They have some things i really like and fit nice as well as the jewelry

Date of experience: July 25, 2023
Romania
1 review
0 helpful votes
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A nice experience
May 4, 2021

The overall experience was good. The goods arrived safely, but it took a few months.

Date of experience: May 4, 2021
AG
1 review
0 helpful votes
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Ordered my niece's flower girl dress and I was blown away... I am very pleased

Date of experience: June 17, 2014
Israel
1 review
0 helpful votes
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Very nice bag, usefull and convinient
January 27, 2023

A pink make-up bag, it has a lot of space, comfortable and easy to travel

Date of experience: January 27, 2023