LightInTheBoxReviews 13,694

The goods were never delivered even tho Lightinabox said they were. There is no way to fight this. I would like my money back

I ordered two oversized t-shirts and they are very small, when requesting a refund and returning the products, they practically do not want to refund your money and you must pay the return when you already did so at the time of purchase, I do not recommend this page. There are others best and best customer service.

I had issues with a golf shirt I ordered. Customer service responded quickly and to my satisfaction. Will order again

Kvalitní zboží za nízké ceny.Vřele doporučuji tento web.Rychle dodání je přednosti tohoto obchodu a zboží je totožné jako na fotkach

Sizing is off, I followed measurements and even went up a size and still too small.
Quality, fabric on some items was awful. Black dress sewn with white thread. Soft jacket was so uneven I could not even fake it so it looked good.
Shipping was cheap, however I was also charged a "shipping service" fee. What!?!?!?!
The items I want to return, they asked me to take photos for proof and asked me to measure each garment. Really! And now, they do not have a US return facility, therefore I have to send my items to China at my expense. This is all just unbelievable to me.
Membership fee - never agreed to becoming a member, $20.00. Need that refunded.
Customer service, via email only, no phone number to be found.

Olen mitu korda tellinud kaupa Teie firmast ja leian, et kaup vastab hinnale. Ei saa endale lubada mõtet, et saadetud kaup oleks ideaalne kuna hind on suhteliselt madal. Osa kaupu on olnud väga meeldivad, kuid osa mitte väga. Meeldisid vannikardin ja mõned dzemprid ning bleiser. Kahel dzempril olid värvid liiga heledad mitte nagu reklaamis.
Samas meeldib mulle Teie firma suhtumine oma klientidesse. Väga hästi on korraldatud informatsioon.
Kahjuks on mul raske põhjalikku tagasisidet anda kuna ei valda inglise keelt ja pean kasutama google translatet.
I have ordered goods from your company several times and I find that the goods correspond to the price. Can't afford to think that the sent goods are perfect because the price is relatively low. Some goods have been very pleasant, but some not so much. Loved the bath curtain and some sweaters and the blazer. The colors on two dzempers were too bright, not as advertised.
At the same time, I like your company's attitude towards its customers. The information is very well organized.
Unfortunately, it is difficult for me to give detailed feedback because I do not speak English and I have to use google translate.

I had to return over half of my order (after waiting 3 weeks) because the quality was either so cheap and poor and/or the sizing was fit for a small child. When I tried to return, I got a run around of offers for "quick return" options that all involved keeping the poor products for only a portion of the price I paid. Obviously this did not interest me! The final solution was to allow me to do a return, but for the fee of paying shipping a second time. So, I get to pay more money now just to get my refund, for an order I am needing to return because their products are absolutely nothing like the pictures they falsely advertise. Save your money and shop at a real store or a trusted, professional, online source!