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LightInTheBox
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Clothing & Fashion/Clothing/Wholesale Clothing
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LightInTheBox

lightinthebox.com
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Overview

LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Delbert Y.
Canada
1 review
0 helpful votes
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Great Review
January 3, 2024

All orders have been processed and shipped as expected.

Date of experience: January 3, 2024
charlene Q.
Pennsylvania
1 review
0 helpful votes
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Fluffy Collar
January 3, 2024

I love my Christmas/winter top with snowflakes on it and the beautiful fur collar.

Date of experience: January 3, 2024
Pierre J.
Canada
1 review
0 helpful votes
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Great Shopping experience
January 2, 2024

User friendly website. Great products and very good quality.

Date of experience: January 2, 2024
Dave Y.
Canada
1 review
0 helpful votes
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Well fit
January 2, 2024

Clothes are true to size very colourful lovely gifts

Date of experience: January 2, 2024
Cynthia Q.
New York
1 review
0 helpful votes
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Very bad experience
January 3, 2024

No item was as described. Wrong color and way smaller than sizes ordered.

Date of experience: January 3, 2024
LightInTheBox F. — LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102288503 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

R. Allen R.
Vermont
1 review
0 helpful votes
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Prices, quality, and sizes are on point
January 3, 2024

Overall experience is great. Would love for shipping to be quicker but totally understandable

Date of experience: January 3, 2024
Mary T.
Canada
1 review
0 helpful votes
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How long
January 3, 2024

I love lightinthebox but would prefer quicker shipping

Date of experience: January 3, 2024
teresa G.
Colorado
1 review
0 helpful votes
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Clothes
November 4, 2023

I like them and will use them... thank you... i did order another too

Date of experience: November 4, 2023
Polyxeni A.
Greece
1 review
1 helpful vote
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It was accurate description and the delivery time was...
October 3, 2014

It was accurate description and the delivery time was good.

Date of experience: October 3, 2014
Patrick M.
Washington
1 review
0 helpful votes
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Lite jacket
March 28, 2023

It was great and it fits just perfectly thanks and I would order again

Date of experience: March 28, 2023
Tanja G.
Slovenia
1 review
0 helpful votes
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Very satisfied!
October 7, 2014

Very satisfied! Great offers, nice prices, very cheap delivery costs and quite fast delivery.

Date of experience: October 7, 2014
angelia l.
3 reviews
8 helpful votes
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Good service and beautiful dress!
January 17, 2014

Good service and beautiful dress! If shipping could be faster, that could be better!

Date of experience: January 17, 2014
solier d.
India
1 review
0 helpful votes
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All the product was very very good keep rock lightinthebox...
November 18, 2014

All the product was very very good keep rock lightinthebox...

Date of experience: November 18, 2014
Socheat Y.
Canada
1 review
1 helpful vote
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Very good experience, except for the very poor shipping...
July 26, 2014

Very good experience, except for the very poor shipping time.

Date of experience: July 20, 2014
Mary T.
New Mexico
1 review
0 helpful votes
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Awesome
September 19, 2023

The stuff i have ordered has been great. It has been what they said it would be.

Date of experience: September 19, 2023
Angela B.
Utah
1 review
0 helpful votes
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Received order within two weeks
March 28, 2023

Clothes don't really fit well. Would like to return but need label to return.

Date of experience: March 28, 2023
Tiffany B.
Canada
1 review
0 helpful votes
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Quick & Efficient
September 19, 2023

Everything arrived in decent timely matter and in good condition!

Date of experience: September 19, 2023
ramon A.
Mexico
1 review
0 helpful votes
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Clothe too small
December 6, 2022

Clothe too small, color good, I required a medium size, but it's too small

Date of experience: December 6, 2022
sandra L.
California
1 review
0 helpful votes
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Gift
February 24, 2023

Thank you for sending. The quality is so so. Delivery is longer than expected

Date of experience: February 24, 2023
Giorgos K.
Cyprus
1 review
0 helpful votes
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I am very happy with lightinthebox
July 22, 2014

I am very happy with lightinthebox
I will buy again!

Date of experience: July 19, 2014
991 reviews are not recommended
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.

Business History

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Company Representative

Lightinthebox Feedback
LightInTheBox F.
Typically responds within 1 day
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