Overview
LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
I am very happy that I ordered dress from Light in the box.
I love my dress it's very gorgeous :)
Ma robe et ma coiffe sont exactement comme dans les images du site. Ma robe est absolument magnifique!
Service was excellent! Product was exactly how it is described.
Love the product s and that every looked the same as on the pictures. That made me happy.
I still didn't received my package... i can't find it... i don't know if it arrived in portugal
I ordered three items and I am happy with them all and they came sooner than I expected
Smiles galore when package was opened and all fit very nice.
I had to fix and shorten some of the clothes, but the clothes are comfortable and pleasant fabrics
I got the last of my order. I have to send back. To small. But I like it.
It doesn't look like the picture. Now i have to take a petticoat to make it look nice.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 27550112 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
I ordered 2 shirts and I received them in less than 2 weeks...
Delays and apologies, that is all I get. No re-ship. No refund.
Just delays and apologies.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102250677 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Terrific experience. My son loved his shirt.
They did a fabulous job.
Great deals and many products to choose from good luck on deciding
Item was not as pictured or described, poor quality of material
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102288559 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the shipping delay and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction.
I had conducted new Ticket ID =23731137 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.