Light in the box Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over misleading return policies, poor product quality, and significant service delays. Many reported receiving items that did not match their descriptions or sizing guides, leading to dissatisfaction and financial loss. Additionally, the difficulty in obtaining refunds or returns has left customers feeling unsupported. Conversely, a minority of reviews noted satisfactory experiences with product quality and customer service, indicating some potential for improvement. Overall, the prevailing sentiment highlights a need for better transparency and responsiveness in customer service practices.
This summary is generated by AI, based on text from customer reviews
I used to buy from LIB for more than 7 years and it's amazing. They have lots of products and is trustworthy. I recommend it.
Très bon application.
Commande arrivé rapidement et conforme à la description.
Le suivi des commandes se fait facilement
I am no longer going to use this site.
I have ordered 4 more items
So far one fits.! All look great.
The others are too small but also vary greatly.
5xl mens jacket arrives labelled as women's coat wouldn't fit a teenager.
I have made several purchases now and have always experienced first class service and support if needed.
I highly recommend this company to everyone.
The Products are satisfactory to say the least and good value.
Customer service excellent.
Danke... lob tolle Ware,
Schneller freundlicher Support! Sollte es mal länger dauern (Lieferung) einfach beim Support melden, da wird sofort geholfen!
I recommend this website if you're looking for packing cubes, best product for packing your items. The product is sent to you nicely packed and is received in the specified time allocated. Love the Packing Cube colors of choice.
Confiança de comprar na LightInTheBox, ótimos podutos, Apoio fazer Cliente Nos ajhuda Muito, local comunicativo e honesto, recomendo AOS compradoes. Obrigado
Ba quaidadeds produtos. Tive problemas com os serviços aduaneiros, que foram resolvidos com o pagamento de taxas aduaneiras.
Since my first purchase on Lightinthebox.com website, it has become my best shopping site. The prices are low, with special promotions, rewards to customers and various forms of payment, I like the site mainly for the quality of the products they offer, the responsibility and commitment it has with the customers, gave me total confidence to carry out my purchases in lightinthebox.com because I know the site is very reliable, and its products always come as described in their ads. I am a satisfied customer, because Light in the box for me is the best international shopping site.
Excelente empresa, tanto com relação aos produtos, quanto com relação aos prazos de entrega, além do site ser de fácil navegação.
Je commande depuis longtemp sur se site, je l'adore on trouve de tout pour pas cher et en plus il livre dans le monde entier, je recommande.
é muito bom, cumpre prazos e produtos de primeira qualidade, tudo funcionando, e o pós venda e ainda melhor
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members