Life and Home

Worked with a Salesman named Jack, he talked me into a Half page advertisement in a quarterly magazine sent out near a local country club. Paid $600 never to see anything from them. It was to go out in the spring 2025 now middle of April Nothing!

I read some of the negative reviews about this company and decided to take a chance anyway because they had the item I could not find any where else and at a very good price. My transaction was perfect from beginning to end... my item showed up in perfect condition. I will have no problem ordering from Life and Home again.

Purchased a over the fence automatic waterer for my horse stall. When it arrived it was only the bucket With the holes in it. No parts to make it a automatic waterer. The price was just a couple of dollars less than other stores. When I contacted them they said they just sell the bucket? That doesn't make sense. No where did it say bucket only or replacement part. They expected me to pay return shipping. The shipping on that size item would cost as much as the purchase price. Very sketchy. I will not do business with them again. I would be cautious when buying from them.

Ordered a breakable product around Christmas time. Packaging totally inadequate. It took just over 30 days to arrive as it was Christmas time. Product was damaged beyond repair. Customer service response was "you're outside the 30d return window, sorry". Response takes no account of the fact packaging was materially inadequate, shipping (as organised by LifeandHome) took a month to cross the US nor that the high volume Christmas period slows things down. Avoid this company.

I purchased 3GE reveal 40 W decorative bulbs. After a few days one burned out and when I tried to remove it it broke off so now I have the stem stuck in the housing and I'm afraid to try to get it out. Is this a joke? These bulbs were made in Hungary.

To be honest I was hesitant to place a new order based on the bad reviews. But because of the best price around I decided to give a shot. And I am not disappointed. I received email confirmation as soon as I placed the order. Next day I received a thank you note from one of the co-owners. My order was shipped via FedEx in 3 business days. Also I received another 3 emails when my order was shipped providing me with a tracking number, when it was out for delivery and when it was delivered. Can't wish for a better customer service. All as expected. Keep it up Life and Home. Thanks a lot.

So I ordered a hearth pad and it shipped on time but the shipping company "XPO" totally screwed me over! I had delivery set up 3 different times I took time off work to be home and they never called or showed up finally I get a call saying they lost my delivery how do you lose a 150# rock? Customer service was great and tried to be very helpful but it took forever to receive my refund! Can't really rate their products but customer service receives a 5 shipping gets a 1 and refunds gets 1

Unfortunately I did not read reviews before ordering. I requested to cancel an order, they said they couldn't cancel because it had shipped, that was clearly not true. Integrity and honesty is lacking in this company. Order from any other company but not this one.

I give this place 0 stars. Ordered 3 products from the only to get my or cancelled by them. Fair enough but they did not refund my money. They cancelled the order and kept my money. I called customer service and was told off by the Hindu manager there. He said he refunded me but when I looked at my paypal account it showed no refund. I called paypal and they said that this company needs to cancel authorization on my payment and they did not. The Hindu manager called me a liar and to get a 3 way call with paypal. I do not have a 3 way line on my phone. He was rude and ignorant. I still do not have my money and they have my products I ordered. This is a scam company. I should have read all the negative reviews. They steal your money and you will not get any refunds. I cant believe this company is still in business. I am now filing a report with BBB. They are a complete fraud

Overpriced and when I wanted to cancel order they wouldn't and told me I will have to pay for shipping to return it which would be close to the overpriced cost. I could have gotten item under $40 ended up costing me over 50

I love LeCreuset cookware. I needed a discontinued piece and Life and Home was the only place I could find it in the color I needed. The pan itself is fine. No damage. The factory box that it was shipped in was disgusting. It appeared that it was stored in a dirty garage. It had years of dirt and soot on it. I had to wipe down the box before I could wrap it for a Christmas present. The pan itself appeared to be a floor model somewhere many years ago. The LeCreuset label on the front of the pan showed wear. I wrote a review on their website. They never posted it. Guess I'm not surprised. That will be my first and last purchase from them. Buyer Beware.

We ordered four exterior GE light bulbs and two of them didn't work. One arrived broken and one had been used and repackaged. I requested a replacement but they would only offer a credit and said that I would need to order from another vendor as if questioning my integrity after I supplied them with photo evidence. Now I have four outside lights and only two bulbs. What a hassle. They are obviously not serious about customer service and Google Express. A joke, really

I bought a product that didn't match the description on the site, kindly brought this up with customer service and they were unapologetic, and insisted I would have to send the product back on my own dime. It cost me 1/2 of the total price of the product just to mail it back and when I did they only refunded me part of the price I paid for the product. When I brought this up to customer service again they simply ignored me. Please don't support these folks, bad business practices should not be tolerated or supported.

I made a purchase totaling $57 through the Sears website. Item was shipped from Life and Home. It was not what I believed I was purchasing, so I tried to return it. The shipping to return it was going to cost $56. I've never purchased something online that didn't have free shipping on the return. Otherwise why would anyone take the risk of buying online? We are just spoiled by amazing companies like Amazon. Life and Home responded with this statement "There will be NO restocking fees deductions but, shipping charges will NOT be refunded nor, we can issue you a label." Felt like they were rude, didn't care at all. Will never use them again and recommend no one else use them.